Speranza Command Center

Authority Group Management: Edit Group

Requestor (SCC Role) Processor (SCC Role)

1: Authority Group Edit

3: Select Signers & Batch Letters

Edit Authority Group Page Batch Letters for Edit Authority Group Page
Templates: Authority Group
Select 1 or 2 Wet Signers
Members (Signatories) Assignments (Internal Entities) Edit letter

Cancel Generation Batch Skip Document Steps

Change Members on Assign Internal Entities and Bank Processor (SCC Role)
Authority Group Page Accts to Authority Group Page 4: Print Documents
Cancel Done
Add or Remove Members Signer(s) Add or Remove Entity(ies) Entity(s)

Cancel Request Member Change Processor (SCC Role)

Request Authority Group Cancel
5: Update Attached Documents
Add File(s): Attached Document(s)

Cancel Done
Reviewer (SCC Role)

Processor (SCC Role)

2: Review Authority Group Edit
6: Create Document Pack (pack per Bank Contact)
Create Pack Name: Pack name per bank contact
Review Authority Group Edit Request Page Create Document Pack(s) (per Bank Contact):
Cancel Deny Approve Send Back 1) Authority Group Edit letter (scanned version)
2) Other Letters or Forms, including FI & IE docs

Cancel Done Create Pack

Processor (SCC Role)

7: Send Document Pack(s) to the Bank Contacts (print and/or email)

Contact Email: Email Address of Bank Contact(s)

System Logic: Any accounts assigned Email
Documents to
to an IE that will inherit authorities? Cancel Skip Sending Send
(step allows edit of Auth Group in advance of Bank
linking them to any Account(s).) (optional)

Processor (SCC Role)

8: Mark Off Acknowledgements Received from Bank
No
Documents Tab: Attached Document Actual Mod. Date: Date

Cancel Done
Authority
Group
Edit
Complete
 Speranza Command Center
Bank Account Management: Create Account (Open)

Requestor (SCC Role) Processor (SCC Role)

1: Request New Bank Account 6: Select Open Pack Documents & Wet Signers
Templates
Request New Account Page 1) Account Open Letter Select 1 or 2 Wet Signers
2) Services Template
3) Signature Cards

1a: Select Authority Group(s) Cancel Select Documents Skip Document Steps

Submit Request Cancel Processor (SCC Role)

7: Print Account Open Pack

Reviewer (SCC Role) Cancel Done Regenerate

2: Review Request Account

Processor (SCC Role)
Review New Bank Account(s) Request Page 8: Updating Files for Document Pack & Selecting File for Document Pack
Documents Tab: Attached Document
Cancel Deny Approve Send Back
Cancel Done Save Changes

8a: Select Files for Document Pack

Processor (SCC Role)
Select Files for Document Pack:
1) Open Accountt letter (scanned version)
3: Review Request Account (AOR Templates) 2) Other Letters or Forms, including FI & IE docs

Select AOR Documents: Templates for Document Generation Cancel Done

Templates: 1) Account Open Request (AOR) Form or email

Processor (SCC Role)
Skip Generation Cancel Generate Documents Send Back 9: Send Selected File(s) to the Bank Contact (print and/or email)

Contact Email: Email Address of Bank Contact(s)

Email
Processor (SCC Role) Documents
Cancel Skip Sending (no email) Send (send via email) to Bank
4: Review and send AOR Documents (email Option)
(optional)
Update the Bank Contact email address Contact Email
Processor (SCC Role)
Cancel Done Regenerate Send Back
10: Mark Off Acknowledgements Received from Bank
Documents Tab: Attached Document Actual Mod. Date: Date
Processor (SCC Role)
Cancel Done
5: Received Open Pack and Enter Account Number(s), if applicable

Cancel Done Send Back

Account
Active
 Speranza Command Center
Bank Account Management: Deactivate Account (Closure)

Requestor (SCC Role) Processor (SCC Role)

4: Print Account Close Pack
1: Request Bank Account Closure Cancel Done

Requested Close Date: Date

Cancel Assign Residual Balance Transfer Account Submit Request Processor (SCC Role)
No Balance
5: Updating Files for Document Pack & Selecting File for Document Pack
Documents Tab: Attached Document
1A: Assign Account to transfer residual balance after Deactivation Page
Cancel Done Save Changes
Transfer Residual Balance Account: Acct #

Back Cancel Request Deactivate 5a: Select Files for Document Pack

Select Files for Document Pack:

1) Close Accountt letter (scanned version)
2) Other Letters or Forms, including FI & IE docs

Reviewer (SCC Role)

Cancel Done

2: Review Bank Account Deactivation Request

Processor (SCC Role)

Cancel Deny Approve Send Back
6: Send Documents to the Bank (Email option)

Document Selection (Account/IE/FI):

1) Account Close Letter (scanned version)
Processor (SCC Role) 2) Other Letters or Forms, including FI & IE docs
Email
Documents
Cancel Skip Sending (no email) Send (send via email)
3: Select Pack Documents & Wet Signers to Bank
(optional)
Templates
1) Account Close Letter Select 1 or 2 Wet Signers
2) Services Template Processor (SCC Role)
3) Other Forms
7: Mark Off Acknowledgements Received from Bank
Cancel Skip Generation Confirm Selection Documents Tab: Attached Document Actual Close Date: Date
Account
Cancel OK Closure
Complete
 Speranza Command Center
Bank Account Management: Edit Account

Requestor (SCC Role)

1: Request Bank Account Edit Processor (SCC Role)
4: Print Account Edit Pack
Request Account Edit Page
Cancel Done Regenerate

1a: Select Authority Group(s)

Processor (SCC Role)
Cancel Submit Request 5: Updating Files for Document Pack & Selecting File for Document Pack
Documents Tab: Attached Document

Cancel Done Save Changes

Reviewer (SCC Role) 5a: Select Files for Document Pack

2: Review Account Edit Request Select Files for Document Pack:

1) Accountt Edit letter (scanned version)
2) Other Letters or Forms, including FI & IE docs
Review Account Edit Request Page
Cancel Done
Cancel Deny Approve Send Back

Processor (SCC Role)

6: Send Selected File(s) to the Bank Contact (print and/or email)
Processor (SCC Role)
Contact Email: Email Address of Bank Contact(s)
Email
Documents
Cancel Skip Sending (no email) Send (send via email)
3: Select Pack Documents & Wet Signers to Bank
(optional)
Templates
1) Account Edit Letter Select 1 or 2 Wet Signers Processor (SCC Role)
2) Services Template 7: Mark Off Acknowledgements Received from Bank
3) Signature Cards
Documents Tab: Attached Document Actual Mod. Date: Date

Cancel Done
Cancel Skip Generation Generate Documents Send Back

Account
Edit
Complete
 Speranza Command Center
Bank Contact Management: Create Contact

Requestor (SCC Role)

1: Request Bank Contact

Request New Bank Contact Page

Create Bank Contact

Bank
Contact
Active
 Speranza Command Center
Bank Contact Management: Deactivate Contact

Requestor (SCC Role)

1: Request Deactivate Bank Contact

Request Bank Contact Deactivation Page

Deactivate Bank Contact

Bank
Contact
Deactivate
Complete
 Speranza Command Center
Bank Contact Management: Edit Contact

Requestor (SCC Role)

1: Request Bank Contact Edit

Request Bank Contact Edit Page

Edit Bank Contact

Bank
Contact Edit
Complete
 Speranza Command Center
Financial Institution Management: Create FI

Requestor (SCC Role)

1: Request Financial Institution

Request New Financial Institution Page

Create Financial Institution

Is the Requestor Yes

also a Reviewer?

Reviewer (SCC Role)

2: Review Financial Institution Request

Review New Financial Institution Request Page

Cancel Deny Approve Send Back

Financial
Institution
Active
 Speranza Command Center
Financial Institution Management: Deactivate FI

Requestor (SCC Role)

1: Request Financial Institution Deactivate

Request Financial Institution Deactivate Page

Deactivate Financial Institution

Is the Requestor Yes

also a Reviewer?

Reviewer (SCC Role)

2: Review Financial Institution Deactivate Request

Review Financial Institution Deactivate Request Page

Cancel Deny Approve Send Back

Financial
Institution
Deactivated
 Speranza Command Center
Financial Institution Management: Edit FI

Requestor (SCC Role)

1: Request Financial Institution Edit

Request Financial Institution Edit Page

Edit Financial Institution

Is the Requestor Yes

also a Reviewer?

Reviewer (SCC Role)

2: Review Financial Institution Edit Request

Review Financial Institution Edit Request Page

Cancel Deny Approve Send Back

Financial
Institution
Edit
Complete
 Speranza Command Center
Internal Entity Management: Create Entity

Requestor (SCC Role)

1: Request Internal Entity

Request New Internal Entity Page

Create Internal Entity

Internal
Entity Active
 Speranza Command Center
Internal Entity Management: Deactivate Entity

Requestor (SCC Role)

1: Request Deactivate Internal Entity

Request Internal Entity Deactivation Page

Deactivate Entity

Internal Entity
Deactivate
Complete
 Speranza Command Center
Internal Entity Management: Edit Entity

Requestor (SCC Role)

1: Request Internal Entity Edit

Request Internal Entity Edit Page

Edit Entity

Internal Entity
Edit
Complete
 Speranza Command Center
Signatory Management: Copy or Replace Signer

Requestor (SCC Role)

Processor (SCC Role)
1: View Signatory Page
3: Select Signers & Batch Letters
Copy/Replace Done
Batch Letters for Edit Authority Group Page
Templates: Authority Group
Copy/Replace Memberships Signatory Page Edit letter
Select 1 or 2 Wet Signers

Copy Members Replace Members Cancel Generation Batch Skip Document Steps
If you choose to 'Replace' this signer
Authority
with Signer selected, the signer will be
Please select the signers to whom you would removed from their groups and the Group
like to copy this signer's memberships. Edit Processor (SCC Role)
selected signer will be added to them.
Process 4: Print Documents
Search Member(s): Select Signer(s) Done
Cancel Done
Copy Replace
Processor (SCC Role)
5: Update Attached Documents
Add File(s): Attached Document(s)

Reviewer (SCC Role) Cancel Done

2: Review Membership Replace or Copy Request Processor (SCC Role)

6: Create Document Pack (pack per Bank Contact)
Review Membership Replace or Copy Request Page Create Pack Name: Pack name per bank contact

Cancel Deny Approve Send Back Create Document Pack(s) (per Bank Contact):
1) Authority Group Edit letter (scanned version)
2) Other Letters or Forms, including FI & IE docs

Cancel Done Create Pack

Processor (SCC Role)

7: Send Document Pack(s) to the Bank Contacts (print and/or email)

System Logic: Any accounts assigned Contact Email: Email Address of Bank Contact(s)
Email
to an IE that will inherit authorities? Documents to
(step allows edit of Auth Group in advance of Cancel Skip Sending Send Bank
linking them to any Account(s).)
(optional)

Processor (SCC Role)

No 8: Mark Off Acknowledgements Received from Bank
Documents Tab: Attached Document Actual Mod. Date: Date

Cancel Done
Signer Copy/
Replace &
Authority Group
Edit
Complete
 Speranza Command Center
Signatory Management: Create Signer

Requestor (SCC Role)

1: Request Signatory

Request New Signatory Page

Submit Request

Is the Requestor
also a Reviewer?
Yes

Reviewer (SCC Role)

2: Review Signatory Request

Review New Signatory Request Page

Cancel Deny Approve Send Back

Signer
Active
 Speranza Command Center
Signatory Management: Deactivate Signer

Requestor (SCC Role) Processor (SCC Role)

1: Request Signatory Deactivation 3: Select Signers & Batch Letters

Request Signatory Deactivation Page Batch Letters for Edit Authority Group Page
Templates: Authority Group Select 1 or 2 Wet Signers
Cancel Submit Request Edit letter
Authority
Group Cancel Generation Batch Skip Document Steps
Edit
Process
Processor (SCC Role)
4: Print Documents
Cancel Done
Reviewer (SCC Role)
Processor (SCC Role)

2: Review Signatory Deactivation Request 5: Update Attached Documents

Add File(s): Attached Document(s)

Cancel Deny Approve Send Back Cancel Done

Processor (SCC Role)

6: Create Document Pack (pack per Bank Contact)
Create Pack Name: Pack name per bank contact

Is the Signer an active Create Document Pack(s) (per Bank Contact):

member in an Authority Group? 1) Authority Group Edit letter (scanned version)
2) Other Letters or Forms, including FI & IE docs

Cancel Done Create Pack

No
Processor (SCC Role)
7: Send Document Pack(s) to the Bank Contacts (print and/or email)

Contact Email: Email Address of Bank Contact(s)

Email
Documents to
Cancel Skip Sending Send Bank
(optional)

Processor (SCC Role)

8: Mark Off Acknowledgements Received from Bank
Documents Tab: Attached Document Actual Mod. Date: Date

Cancel Done
Signer
Deactivation &
Removal
Complete
 Speranza Command Center
Signatory Management: Edit Signer

Requestor (SCC Role) Processor (SCC Role)

1: Request Signatory Edit 3: Select Signers & Batch Letters

Request Signatory Edit Page Batch Letters for Edit Authority Group Page
Templates: Authority Group Select 1 or 2 Wet Signers
Submit Request Edit letter

Cancel Generation Batch Skip Document Steps

Authority
No Is the Requestor
Group
Processor (SCC Role)
Edit
Changing First/Last Name? 4: Print Documents
Process
Cancel Done

Processor (SCC Role)

5: Update Attached Documents
Add File(s): Attached Document(s)

Cancel Done
Reviewer (SCC Role)

Processor (SCC Role)

2: Review Signatory Edit Request 6: Create Document Pack (pack per Bank Contact)
Create Pack Name: Pack name per bank contact
Cancel Deny Approve Send Back
Create Document Pack(s) (per Bank Contact):
1) Authority Group Edit letter (scanned version)
2) Other Letters or Forms, including FI & IE docs

Cancel Done Create Pack

Is the Signer an active
member in an Authority Group? Processor (SCC Role)
7: Send Document Pack(s) to the Bank Contacts (print and/or email)
No Contact Email: Email Address of Bank Contact(s)
Email
Documents to
Cancel Skip Sending Send Bank
(optional)

Processor (SCC Role)

8: Mark Off Acknowledgements Received from Bank
Documents Tab: Attached Document Actual Mod. Date: Date

Cancel Done
Signer & Auth
Group
Edit Complete