GLORIA E.

BORRERO
2600 SAND LAKE ROAD LONGWOOD, FL C (407)462-4956 E-mail geborrero@yahoo.com
PROFILE

Recently acquired MA in Human Resources Development with 9+ years of experience in managing a full spectrum of HR programs, services and functions. Strong command in employee relations, recruiting and training & development.

Proven Hands On" record of success introducing process improvements in staffing development, performance management and recruitment programs. Expert communicator- able to resolve conflicts and negotiate win-win outcomes. CORE SKILLS HR Management Affairs HR Policies & Procedures Disciplinary Procedures / Dispute Resolution Team Building / Morale Building Employee Development & Training Staff Recruitment & Retention Compliance & Legal (ADA, EEO, FMLA, FLSA & OSHA) Benefits Administration & Payroll Reconciliation

RELEVANT JOB EXPERIENCE AND ACCOMPLISHMENTS Assistant Trainer/ Administrator / Coordinator Lavine HR Compliance Training Altamonte Springs, FL 2010 to 2011 Consulted and facilitated various HR programs to a wide variety of industries, including Healthcare, Manufacturing, Hospitality, Retail, Industrial, and Human Resources Training Managers. Selected Accomplishments: Facilitated various HR training programs that were successful in accomplishing organizational goals Created, planned and conducted seminars that enhanced the awareness and knowledge of HR laws and regulations for the client. Put together written assessment reports that help strengthen and improve training & development programs Implemented and track Performance Development Plans that showed a huge significant on the effectiveness of training. Contract Loaned Executive / Speaker Heart of Florida United Way - Orlando, FL 2008 to 2009 Facilitated presentations to a wide variety of industries in order to created a larger client and donor base. Selected Accomplishments: Identified and secured needed resources and communicated the United Way message to potential contributors in both individual and group settings. Managed assigned accounts by developing strong relationships with employers and their staff. Turn out four to six scheduled workplace presentations a week that foster a relationship with United Way and their Cause. Broaden my new accounts successfully within assigned division to create a larger client and donor base. Analyzed past performance of assigned accounts and strategize a more customize performance objectives. Human Resources Manager/Safety-Training Deroose Plants, Inc - Apopka, FL 2006 to 2007 Provided expert advised to management and employees on all questions and problems relating to Human Resources which included: Implementing and developing policies and procedures, staffing the plant as it grew, reconciling payroll, establishing employee programs and activities, running the safety program, ensuring training takes place as required, implementing performance management programs and establishing and maintaining a positive working environment. Selected Accomplishments: Completed successfully the start up structure, for a single person, Human Resources department, by setting uniform guidelines for the consistent application of human resources policies, procedures, practices and best practices. Motivated and retained existing talent by anticipating human resource issues in the company through consistent and effective application of policies, management practices, and legal requirements. Strategized and initiated a proactive approach to retention by coaching and training employees, employee programs, diversity programs and the recruitment selection methods.

 Executed and launched performance evaluation, by creating evaluations forms, job descriptions and training involved in the process to management. .

GLORIA E. BORRERO
Identified workforce planning requirements and achieved the organizations short and long term recruitment goals. Conducted research to formulate need analysis, design, develop and implemented training programs for employees and management.

Contract Recruiter Independent HR Professional - Orlando, FL 2004 to 2005 - Bright House Networks, Orlando, FL Contract Recruiter (Call Center) - Tupperware Corporation, Kissimmee, FL Contract HR Professional - Cingular Wireless, Lake Mary, FL Contract Recruiter Responsible for high volume recruiting, screening, interviewing of applicants for open position. Provided and maintained a working relationship with management on applicants and coordinated interviews with department managers. Ensured all required paperwork was completed and accurate for hiring process. Preformed criminal background checks, pre-employment drug test and MVRs checks. Contacted various outside sources for qualified applicants. Selected Accomplishments: Developed and implement standard selection procedures, which furnished information needed to complete candidates paperwork promptly and accurately. Reducing the amount of time needed to look up candidates hiring information by 50%. Won approval by management of the numerous organized job fairs, open houses and career development events. Established contacts and relationships with Colleges and Trade schools within the Central Florida area; strengthened ability to assess qualify candidates supplies... and was able to generated needed applicants promptly (4 -6 candidates) a week, surpassing all contract objectives. Human Resources Generalist Recoton Corporation - Lake Mary, FL 2000 to 2003 Was responsible for and implemented employee relations, staffing, employment processing, compensation, health and benefits in multi locations. Couple with, my involvement in training and development, records management, safety/health, EEO compliance and completing personnel transactions. Organized objectives to maximize employee performance and create an environment for employees to enhance their professional growth and career development. Selected Accomplishments: Over saw and carry out efficiently HR support and services rendered to1200 employees in multi locations. Reduced the average cost of recruitment by implementing innovative recruiting strategies and building strong relationship with managers. Identified workforce planning requirements and achieved the organizations short and long term recruitment goals. Supported and contributed to new revision of companys policies and procedures, implemented improve employee handbook. EDUCATION - WEBSTER UNIVERSITY, Orlando, FL MA Degree in Human Resources Development 2011 - 2012 - UNIVERSITY OF CENTRAL FLORIDA, Orlando, FL BA Degree in Liberal Arts /Emphasis on Human Resources/Communication VALENCIA COMMUNITY COLLEGE, Winter Park , FL Completed SPHR course , Associations: SHRM, Toastmasters Club Altamonte Springs, ASTD - FL Chapter Professional Development: Completed ongoing training in the areas of recruitment, leadership, employee and employee relations, workers compensation and workplace safety/security Computer Skills: Microsoft Windows (Word, Excel, Outlook, PeopleSoft, PowerPoint) Systems, diversity, engagement, motivate, liaisons, vision, recognition, Culture, develop, research, recommend, implement, problem solving, coach, mentor, Call Center,

, Regional HR Recruiter, Staffing Manager , Benefits Coordinator, HR coordinator, Personnel Supervisor, Talent Management, Area Human sources, HR Officer, Safety Administrator Manager, Safety Specialist, Human Resources Manager , HR Human Resources Operations, Regional Manager, HR Business Partner, HR liaisons, Human Resources Operations, Workforce, Workforce Development Specialist, Training and Development, Compliance Training, Trainer , Career placement Manager, Trainer Specialist, Consultant, HR Consultant, Medical HR Manager, positive environment, Teamwork, HR Team, leader ,HRIS, HR Systems, diversity, engagement, motivate, liaisons, vision, recognition, Culture, develop, research, recommend, implement, problem solving, coach, mentor, Call Center, Distribution, Manufacturing, Healthcare ,Research, Mass Retailer, Home Center ,