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Pragmatic IT solutions

Information Technology Consulting Services

STATEMENT OF QUALIFICATIONS

55 East Huntington Drive, Suite 250 Arcadia, Ca 91006 626-294-0300 626-294-0343 FAX www.amcgroupllc.com

July 2012

CONTENTS
Company Profile Introduction History and Background Capabilities Services Related Services Other Services Approach Methodologies Key Team Members Bola Ajere Bob Pacek Leo Peay Projects Certifications References 14 14 17 23 23 24 6 8 12 12 3 4

AMC Statement of Qualifications

COMPANY PROFILE Introduction Changing infrastructure priorities, creating new infrastructures, emerging technologies, ongoing market reforms, aging systems, new political mandates and uncertain economic conditions make managing an efficient and sustainable organization a complex task. Ajere Management Consulting Group, LLC (AMC Group) provides Information Technology Consulting services to help clients solve business and operational complex tasks throughout the entire business and infrastructure development cycle and set the foundation for project delivery. Leaders of infrastructure businesses, whether public or private, face the challenges and opportunities of creating new systems environment by implementing project management programs and resources; implementing facility management software applications; developing, implementing and managing communication networks; developing and implementing strategic plan; identifying and evaluating project needs; developing business risks and mitigating controls; determining project feasibility; building systems architects and infrastructure software platforms; installing configuration and commissioning services; delivering and managing projects. These leaders recognize the need for Information Technology Consulting services assistance to develop new systems platforms and facility management applications; implement Enterprise mobility application for project communications using tools such as SharePoint; utilize project management resources and interactive software tools; and solve systems problems prior to, during, and after projects are delivered. In the course of helping clients with these challenges, AMC Group leverages our technical expertise in information technology and management, our extensive and robust industry knowledge, and our local presence. By integrating both management and technical expertise, AMC Group gets to know the whole client from the executive leadership to the managers who deliver the projects. AMC Group creates value for clients by providing deep industry understanding and knowledge, access to senior industry consultants with operational experience, and a fully integrated package of services across a projects complete lifecycle. These factors result in high quality products; increased project efficiency; project cost effectiveness and sound advice for our clients. Our goal in this Statement of Qualification (SOQ) is to provide you with AMC Group qualification as you embark on the process of selecting your technology (IT) consultant. AMC Group is an IT management and consulting group with extensive management and technology consulting experiences in large and complex infrastructure projects, Facility management programs, communication network programs to support intranet, management reporting dashboard and web-based communication platform, project management, custom application
AMC Statement of Qualifications

design and programming, and the provision of technical staff to augment your staffing resources. We believe that a world undergoing accelerating change needs an adaptive, interactive approach to every aspect of project life. Whether it is in financial operations, construction business, health care industry, aerospace commerce, among others, information technology plays an important part in redefining changes that are taking place and dictating products in the marketplace. Our clients look for our assistance to spearhead the changes. As former "Big 4 consulting partners and technical hands-on consultants, we have worked with multi-billion dollar organizations in integrating, managing, implementing, and supporting various large scale projects. Our team of seasoned consultants is ready to partner with you and provide you with outstanding services. This SOQ is specifically developed to address our information technology consulting services. Select AMC Group as Your Technology (IT) Consultant AMC Group has provided and assisted a number of companies in business oriented approach to monitor, manage, and report on facilities and infrastructure performance, that entailed facilities management, work management, asset management, along with the provision of various levels of technical resources to augment client resources. We deliver integrated, holistically-balanced consulting services for organizations of all sizes. Our services focus as much on the technology implementation as on the implementation. Our role is to provide affordable and effective approach in the least time possible. Organizations rely on us to guide them in successfully developing and implementing technology services for growth and solutions to business needs through consulting and utilization of our expertise. Complementing our services with you, the Prime can save time, get focused, utilize technology to effect efficiency, and achieve the long-term results they are looking for. Our History and Background AMC Group is a premier California and Los Angeles small business specializing in Information Technology Consulting services, operating out of Arcadia, CA. This Limited Liability Company is a minority owned business that was established in October 2002. Currently, AMC is certified as California State & Los Angeles County Small Business Enterprise and Minority Business Enterprise; Port Authority and MTA Disadvantaged Small Business Enterprise; and Southern California Business Development Council Small Business Member. The management team of the Company is comprised of former "Big Four" Accounting Firms (Deloitte, PricewaterHouseCoopers, Ernst & Young, KPMG) consulting partners, senior IT management executives, and hands-on senior technical consultants with a combined expertise of more than 100 years of extensive hands-on and demonstrated experience in Information
AMC Statement of Qualifications

Technology Consulting Services and IT Staff Augmentation services. We employ proven best practices, real thought leadership, and devoted senior management consulting talent to work with our Primes and clients and help IT leaders make distinctive, lasting and substantial improvement to the performance of their organization. Our team of highly qualified, responsive, and energetic professionals brings together a combination of demonstrated IT consulting expertise, real-world experience and pragmatism, and a solid foundation in project implementation. The senior technical staff has extensive handson skills in implementing and managing information technology programs and strategies. Our professional Project Managers have assisted large multi-national companies in managing multimillion dollar complex IT projects. Our Information Technology Group is immediately productive, with minimum or no requirement for learning curve. Members have knowledge in all specialized areas of Information Technology such as Project management, Facility Management, Infrastructure Support and Management, Data Center Management, IT Operations Service & Support, Web Service Development & Support, System Architecture Development and Implementation, Application Development, Risk Management & Compliance Services and staff augmentations services to support any back office operations. Additionally, AMC resources are fully dedicated full-time staff and team members are available to meet and confer with the appropriate team(s) to address any issue as they arise. AMC has the technology infrastructure and process on its premises that will be used for the production of meeting and report materials. At AMC Group, we dont just leave our clients with in-depth reports or simply deploy the latest software. Instead, we work side-by-side with our clients to help develop and implement innovative solutions. Then we help execute the plan - because we believe that's the only way to create real and lasting value. We deliver integrated, holistically-balanced planning services for organizations of all sizes. Our Company has been approved by the Los Angeles County Information Technology Support Services Master Agreement in the following categories: Information Systems Re-engineering System and/or Management Audits Long Range Information Systems Planning Capacity Planning/Rightsizing Evaluations System Requirements/Technical Architecture Studies Project Management of Projects Applicable to all Skill Categories

This agreement allows AMC to respond to the Countys IT professional staffing requirement without going through a competitive and elaborate RFP process. Only a few companies are short listed for this agreement. The approval procedure for this agreement involves a lengthy and an extensive vetting process, which included assessment of our
AMC Statement of Qualifications

qualifications and references, and our ability to provide the services required by the County of Los Angeles under the specified categories. Our List of flagship Clients Include: Multi-billion dollar media organizations - DirecTV, Warner Brothers and Disney Multi-billion financial organizations - Citigroup, Farmers Insurance, Capital Group, Bank of America, and Experian Multi billion Public Sector organizations - MTA/NY Transit New York, New York. For the MTA and the New York Transit Agency, we worked with a major Prime in performing the assessment and development of information security & audit controls; development and implementation of a Crisis Management plan; implementation of a Facility Management program and Project Management resources to help with the toll roads and the Subway Metro card projects.

We have worked and continue to work with these clients on a number of IT consulting projects in the last ten years.

CAPABILITIES Our Related Services AMC Group helps organizations develop, optimize, improve and enhance the performance of the systems infrastructure and project operating environment. We use emerging technologies, practical solutions and best practices to achieve positive results. For example, no corporation looks forward to facing a situation that causes a significant disruption to their business or project, especially one that stimulates extensive media coverage. Public scrutiny can result in a negative financial, political, legal and government impact. Crisis management planning deals with providing the best response to a crisis. Outlined below are our main relevant systems development and support areas: 1. Project Facility Management Implementation of a Facility Management System (FMS) software to allow for the project team to coordinate the following tasks/activities online:
AMC Statement of Qualifications

Coordination and oversee of activity completion in all phases of project-cycle of facilities-related construction projects
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Instant availability of project resolution results to all team members Management of project design or construction effort, including collecting requirements, document project task Preparation of SOW and market research Evaluation of contractor performance Preparation and distribution of project communications with

customers, management, integrated project teams, and stakeholders Handling of construction inspections to ensure conformance to design specifications and building codes Review and approval of technical drawings and submittals Conduct pre-bid and preconstruction site visits

2. Program/Project Management Collaboration and communication within project teams and A and other Stakeholders using a common tool, such as Share Point. Maintenance of up-to-date project documents for tasking, design scheduling, and tracking of all project activities Development and update of project to an online interactive database Definition of project activities, dependencies and critical paths Development of project plan, schedules and deliverables Development of financial project modules 3. Crisis Planning & Management Development of crisis scenarios and potential occurrences Development of crisis management action plan Formulation of response plan to various crisis scenarios
AMC Statement of Qualifications

Development of project resources and procurements Development of Change Management Development project risk management plans Monitoring and evaluation of Plan Sub activities will include: o Identify Objectives and Stakeholders o Outline Critical Paths and Key Processes o Clarify Dependencies & Constraints o Review Resource Plan o Define & Measure KPIs

Implementation of the plan Monitoring and evaluation of the Plan

4. Strategic Planning & Execution Conduct Strategic Analysis Development of Strategic Directions 5. Risk Assessment & Mitigation Definition and assessment of project risk and associated mitigation controls Development of Risk Management Strategies Identification of relevant IT compliance & regulatory Audit requirements 6. IT Process & Management Solutions Change and Configuration Management System Monitoring, Diagnostics and Alerts Quality Assurance Process & Methodology Our Other Services

Development of strategy and Action Plan Monitoring and Evaluation of the Plan Development and execution of risk mitigation controls Identification of project information technology areas of vulnerabilities Development and implementation of information project security controls

Business Continuity & Disaster Recovery Staff Development and Team Building

Our broad capabilities include expertise in the following areas: 1. Project Management Data Center Consolidation Server Consolidation Infrastructure Project Management Risk Management 2. Data Center Management Facility Management Program such as MAXIMO Infrastructure Management Outsourcing Management Vendor Management Backup/Restore Services
AMC Statement of Qualifications

Server Refresh System Deployment and Implementation Program Management Office Portfolio Management Office

Service Level Agreement Development SLA Optimization and Monitoring Management Dashboards &
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Reporting Process Documentation

System Quality Assurance and Testing

3. Facility Management IBM Maximo Asset Management Information Enterprise Asset Management Project planning 4. Infrastructure Sandbox Project Support of IT Operations, Information Technology initiatives by providing an IT Architecture.

Data import System configuration

In-depth analysis and identification of use cases for the infrastructure. Analysis of processes and procedures used for testing infrastructure changes

5. Data Center Move Implementation Program Management include IT infrastructure and data Assess, design, plan and execute application dependency mapping data center migration of processes and procedures Conduct assessments to understand disaster recovery Direct the coordination effort and requirements, application migration of data bases inventories and Build data center move roadmap interdependencies, and from scratch server/storage requirements Perform data center discovery Use and implementation of services to inventory the data Advanced ITIL methodologies center solution domains which 6. Oracle 10g/ZLDS/CAN/TLDB Upgrade Program Management Plan and define upgrade project Execute, schedule and manage Provide detailed analysis of the project project Retire old system following Prepare project budget successful migration Define project scope

AMC Statement of Qualifications

7. System Development, Data Management and System Architecture System Development and Integration Enterprise Architecture
ERP system design and development (SAP, ORACLE)

8. Superdome Database Analysis and Administration Coordinate and assist with Maintain and analyze the Golden migration of RIO database from Gate synchronization process and Alpha to Superdome. its performance. Furnish report on post implementation reviews 9. Capacity and Design Consulting Provide IT technical services to help with activities related to capacity process automation. Analyze data and forecast the development and maintenance project phases. Conduct reviews of data correlation to validate relationships and expand business system corollaries. 10. Information Security, Audit and Compliance Attack and Penetration Study Management of SOC operations Information and Detection Security Assessment and Administration Development of Enterprise Security Architecture programs Forensic Laboratory Management Development of Security Policies, Standards, and Procedures Network Security
AMC Statement of Qualifications

Identify and prioritize automation tasks in conjunction with Client's team Develop mathematical models and forecasts for specific applications. Implement the recommended system specifications

Development of ongoing procedures for maintenance and testing of company controls. Provision of metrics to measure the effectiveness of IT compliance to security policies and applicable regulations. Performance of risk assessments and recommendations for identified areas that need improvement.

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Development of automated risk management framework in

Archer

11. Business Intelligence and Strategic Planning Strategic Planning Executive Management Facilitation IT Strategy and transformation Business Intelligence Programs 12. Staff Augmentation On-call IT consulting Professional Skills of Team Project Management: Proven ability to lead and manage projects and deliver results. Strong results orientation: Detail-oriented and motivated self-starters who strive for flawless execution of tasks. Teamwork: Ability to work productively and maintain effective relationships in multidisciplinary and multicultural teams as well as to cultivate a culture of information and knowledge sharing. Interpersonal skills: Ability to communicate easily and well with both technical and non-technical staff at all levels and also with external counterparts. Analytical/problem-solving skills: Ability to evaluate data and work towards practical solutions. Maintain high service standards to clients by supporting operations through quantitative analysis. Technical skills/data management: Proven computer skills with expertise in MS Office Suite, Internet web site design tools and maintenance, and databases. Change management: Ability to lead changes in business processes and communication efforts. Possess effective presentation and training skills. Customer Focus: Proven track record in collaborating with clients to define business requirements and delivering products/services that meet client needs. Responsiveness: Dedicated service and professional investment of AMC's senior executives, who act as leads on all aspects of project. Status updates are provided on a regular basis and requests are responded to as they arise.

IT Staff Support

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AMC is committed to providing the most dedicated, responsive, and high-quality services for all projects. Our Engagement Approach The assessment approach our team follows includes the specific activities outlined below: Obtaining an overall understanding of your business. Determining state of IT management, training and awareness, and strategy. Interviewing key management to gather additional information. Defining the IT landscape including networks, systems, and applications to be included in the assessment. Conducting in-scope networks and systems including an inventory of threats, assets and controls. Conducting gap analysis based on ISO standards. Recommendations and detailed planning. Developing a project plan for the engagement.

Our Methodologies AMC Group Delivery Process AMC Group Delivery Process defines a flexible framework for delivering our projects. The process allows for the creation of a project plan tailored to the specific needs of the engagement while maintaining delivery best practices. AMC Group Delivery Process also provides solution delivery guidelines, templates, sample deliverables, and tools for all critical development activities. We can also align our project phases to that of our client or Prime. Our project phases Discovery Establish the business needs for the solution and define the high-level project scope by identifying your business drivers and needs. Result: A context for structuring a high-level solution that defines boundary conditions and, most importantly, the scope for the engagement. Inception Launch the project and develop a deeper understanding of your business environment and the architectural makeup of the solution. Result: Initial architectural design and requirements assessments.
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Elaboration Deeply analyze the problem domain, extend the high-level architecture definition and establish a sound, detailed design for the solution. Result: Building, configuring and custom developing your solution.

Construction Create the solution as defined by the deliverables from the Elaboration phase, while managing resources and controlling operations to optimize costs, schedules and quality. Result: Detailed design for your solution.

Transition Begin user-acceptance testing and deploying the solution into the target production environment. Result: Deployment, establishing ongoing support, and knowledge transfer to your staff.

AMC Group is well-positioned to help improve, define and deploy a program that is tailored to its environment. You can be confident in our services and recommendations, because our approach is: Proven We have conducted IT consulting and services for over 20 companies. Efficient We will leverage our tools and methodologies to more efficiently perform this engagement with minimal intrusion to existing A IT operations. We will employ a variety of tools to help facilitate development of models, leading practices in controls, and deployment of programs. Our suggested approach will also leverage industry leading standards and monitoring tools. Focus We will deploy experienced specialist on this engagement to focus on critical areas within people, process, and technology. Collaborative We will team with A Prime to further target assessment activities, and review analysis for risk ranking and elimination of false positives. Our project management approach includes accurate and dependable progress and issue tracking, and communication.
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AMC Statement of Qualifications

OUR KEY TEAM MEMBERS Bola Ajere is the President & CEO of the AMC Consulting Group, a management and technology consulting company based in Los Angeles, California, specializing in Information Technology, Information Security; Information Technology Audit; Change Management, Business Continuity; and Middle Ware consulting services. His clients include; Directv, Bank of America, IBM, Farmers Insurance, State Farm Insurance and World Disney. He is also the President & CEO of the Sierra Madre Group, an Intellectual Property Management and manufacturing company. His clients include 3M, Tyco, AC Delco, DuPont and Norton. Recently, he founded the AMC Online Media Services Company, a professional online interactive media company based in Los Angeles, California, that provides regulatory interactive measurement compliance services to Ad servers and online publishing companies in the areas of Click Measurement, Ad Impressions, Rich Media and Audience Reach Measurement for companies such as Google, Yahoo, MSM, CNET and others in the online media space. Prior to AMC, Bola was the Chairman and CEO of the New Media Venture Partners, a holding company with seven subsidiaries worldwide. He was responsible for the acquisition, merger and sale of a number of company assets as well as the management of the companys operations. Bola was a senior partner with Deloitte & Touche in Los Angeles, where he was the partner in charge of the Enterprise Risk Management practice. He participated in client board and audit committee meetings in different leverage transactions and assisted executives in various Change Management transition processes. He was responsible for the development and growth of the business units which included Information Security Services, Information Technology Audit, M&A Due Diligence services, ERP Support Services and various Value Added services. He has also held senior management consulting positions with Ernst & Young, Pricewaterhouse Cooper and IBM in England, New York, Holland, Saudi Arabia and Japan. Bola is a member of several non-for-profit boards. Bola graduated from University of Kent at Canterbury, England with a Master degree in Accounting and Computer science and an undergraduate degree in Computer Science.

Bob Pacek is the COO of AMC Group and founding member of Sierra Madre Marketing Group and AMC Online Media Services. 2005-Current Business Consultant & Small Business Board Member, Williamsburg, VA.

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Reelz Channel, Inc, a new cable and satellite delivered television channel and associated Web Site dedicated to movies. Led the effort to establish the initial IT infrastructure needed in Los Angeles, Minneapolis, and New York. The Sierra Madre Marketing Group (SMMG), Arcadia, CA Bob served as the initial President of this start up Intellectual Property Company. SMMG holds several Engineering Patents and is fielding a family of new foam based abrasive products called SANDfoam . AMC Group. He provided marketing and new product development support as a Senior Advisor to this IT audit/consulting services. Board Membership, Currently a board Member of both SMMG and AMC. 1999-2005 DIRECTV, Incorporated El Segundo CA Directv is the nations leading and fastest-growing digital multichannel television service provider with more than 16 million customers and over $10 billion in annual revenue. Executive Vice President and Chief Information Officer Re-engineered systems development and technical architecture supporting all sales channels, marketing, customer services businesses including provisioning, billing, customer support, sales/customer analytics, financial and supply chain systems. He managed an employee and support vendor staff of over 600, a $250 million operating budget, and $100 million capital budget. Significant accomplishments include: Led effort to re-architect a complicated point to point custom solution IT environment to create an efficient tiered and integrated environment based on packaged solutions and strategic enterprise needs. Reorganized and re-skilled the IT department to reflect the new architecture. Partnered with key vendors to develop and implement next generation agile enterprise business solutions including billing, customer management, eCommerce, marketing, commissions, royalties, finance, human resource, and reporting. Controlled overall IT costs by aggressively consolidating and renegotiating strategic vendor contracts, Streamlining the technical architecture based on standards and reducing dependency on consulting services. Developed strong governance and internal risk management organization and toolset needed to support growing focus on security, transparency and reporting compliance. 1995-1999 United States Satellite Broadcasting, Incorporated (USSB), St. Paul, MN One of two initial providers of Direct Broadcast Satellite (DBS) television entertainment programming based on digital satellite broadcasting technology currently serving over two million subscribers nationwide. Estimated 1999 revenues are in excess of $600M. Senior Vice President, Information Services and Customer Care One of five SVPs making up USSBs Senior Executive Team. Responsible for infrastructure services; billing and customer care systems; commissions and dealer management systems; reporting, analysis and decision support for finance and marketing; inbound customer care (1,000,000
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calls/month); and, outbound direct marketing operations (600,000 calls/month). He was responsible for a Fiscal Year 1999 budget in excess of $75M. Significant accomplishments include: Developed the requirements for, staffed and established the information services department at USSB during the business startup phase. This included the development of new mission critical systems for dealer commissions and account management, marketing campaign management, financial reporting and the creation of a data warehouse based on detailed customer transaction information tailored to support decision making in all departments. Led an 18-month enterprise wide effort to identify next generation billing and subscriber management system requirements; surveyed industry alternatives for meeting them; developed a best fit architecture; negotiated required contracts; managed all development, conversion and implementation efforts. Contract signed with billing systems winner in October 1998. Call center contracts and front-end application definition completed by January 1999. Conversion to new SMS environment planned for fall 1999. Total five-year value of all contracts involved in excess of $500M. 1992-1995 ADVANCE, Incorporated, Arlington, VA ADVANCE is a small information technology consulting and integration services firm specializing in networking, imaging and software development with 1995 revenues of $30M. Vice President for Operation, He is one of three members of the Corporate Executive Team. Responsible for the fulfillment execution of all ongoing client services government and commercial; for management of several strategic client relationships; and for supporting business development activities; Responsible for more than $60M in network integration, groupware, executive information system, imaging, and telecommunications projects. This included significant initial commercial contracts with MBNA Bank, Unisys and USSB, as well as multi-year government contracts with the Defense Information Support Agency and the Pension Benefit Guarantee Corporation Program Manager for a four-year, $50M-contract supporting the 5000+ Node Defense Information System Agency Network. P&L responsibility for over 50 projects involving local and wide area network administration, operation and expansion (hardware, software and communications) services and procurement support for networks serving over 8000 users Established a corporate Operations Division to manage all aspects of Advance performance on approved projects as well as providing technical support to business development efforts.

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1989-1992 the United States Joint Military Staff, Washington, DC The 1600 person Staff supporting the Chairman, Joint Chiefs of Service Chief, Joint Exercise and Training Division Principal planner for exercise and training including Program Manager responsibility for $400M Annual Joint Exercise Program comprising over 100 annual Joint Staff or Combatant Commander sponsored exercises: live, simulated, command post, computer-assisted and hybrid. He guided the establishment of a field activity, The Joint Warfare Center, as the center of excellence for the use of computer simulations in joint training. 1987-1989 USS HALSEY (CG-23), San Diego, CA Long Range Missile Cruiser assigned to US Pacific Fleet Commanding Officer Developed a tailored training program to modify "Hot War" tactics, techniques and procedures for the peacetime engagement environment of the Persian Gulf. He defined the role of the Air Warfare Commander for Joint Task Force Middle East. He launched project to identify methods of reducing administrative workload. He achieved threefold increase in productivity through functional integration and the introduction of automation technologies such as PC networking and optical-storage based document management systems. 1986-1987 Office of the Chief of Naval Operations (CNO) Washington, DC Deputy Director for Information Systems Developed strategy for implementing Information Resources Management aspects of Goldwater-Nichols Defense Reorganization Act of 1986 which integrated USMC and USN activities for policy and separated program execution at the Service level. He chaired the Navy Paperless Ship Working Group which explored the use of technologies such as CD-ROM and WORM in shipboard environment. EDUCATION MA (with highest distinction) National Security and Strategic Studies Naval War College, Newport, RI MS Computer Systems Naval Postgraduate School, Monterey, CA BS Economics University of Wisconsin, Madison, WI

Leo Peay is a Senior Information Technology leader with the AMC Group, who has over 20 years of information systems and services experience. He has demonstrated skills in strategic and tactical leadership across most information technology disciplines including systems architecture, IT processes, systems management, project/service portfolio management, application development, computing center operations, global voice/data networks, eCommerce
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infrastructure, information security, and regulatory compliance. His key strengths include building relationships with partners and clients, out of the box thinking, pragmatic execution of strategy, implementing measurable IT services and processes, and hiring and retaining high performance personnel. Prior to joining the AMC Group, Leo's experiences included the following: June 2006 to June 2008 Experian Inc. Costa Mesa, CA Vice President Technology Responsibilities included global technology strategy, business technology consulting, technical due diligence for Merger and Acquisitions (M&A), and being the lead technologist on the Experian innovation council. Highlights include: Global Technology Strategy Worked closely with Experian business executive, business unit technologists, and all levels of personnel to align IT technology strategy and investments to meet Experian business objectives. Led, coordinated, and directly contributed to the technology roadmaps across all technology domains and subdomains. The major domains included Applications, Servers/Operating Systems, Security, Networks, Database, Storage, Systems Management, and IT Processes. Results included significant savings achieved by negotiating/leveraging enterprise contracts, improved collaboration and alignment across autonomous/globally distributed IT organizations, and the implementation of a new enterprise collaboration system that hosts documentation and online communities. Business & Technology Liaison Consulted to most Experian business lines and corporate functions to apply technology to business needs. Leveraged experience with all IT delivery teams and Experian product developers to help take business needs from concept to tactical plan to implementation. This role often included the investigation and use cases for new technology, developing and getting approval on business cases, negotiating contracts, and providing detail technical review and input for strategic projects. Accomplishments include the business case approvals, selection, and initiation of projects for a new anomaly detection system and a new risk management system. Mergers & Acquisitions - Senior technologist on many of acquisitions made by Experian over the last six years. Over this period, led the development of the Experian technical due diligence program for North America leveraging banking industry, COBIT, SAS 70, and ITIL practices. Direct participation in recent acquisitions included the $1.2B purchase of Serasa Inc. of Brazil and $100M purchase of Hitwise Inc of Australia. Post-acquisition I led and/or supported the technical integration of the new businesses into Experian. Innovation Program Senior IT member on an enterprise council composed of the top marketing and product development leaders from all Experian business lines. Known for out of the box thinking and was a regular contributor to many of initiatives. Together, this team set up the foundation innovation processes at Experian including global trends identification, ongoing cross business unit product ideation, investment prioritization, product development portfolio management, and innovation metrics.
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Overarching result was year over year increase in organic growth and return from new products. Information Security Technical executive on the steering group for Experians Information Security program. A key contributor for setting directions, guiding investments, negotiating contracts, and supporting the successful completion of over 27 security projects. Security projects included the implementation of a new enterprise wide secure messaging system leveraging a Public Key Infrastructure (PKI) service, a new Security Operations Center, an enterprise wide Full Disk Encryption (FDE) system, and replaced tape exchanges with secure bulk file transfer services with clients. Some of these projects were initiated during my functional management role as VP of SI&A.

June 2000 May 2006 Experian Inc. Costa Mesa, CA Vice President Systems Integration and Architecture (SI&A); reporting to Experian Americas CIO, led 180 technical staff members based in multiple locations across the United States. The services provided by SI&A support many thousands of Experian clients and the majority of employees across Experian North America business units. Responsibilities included Experian Americas infrastructure of networks, security systems, web applications, Internet infrastructure, architecture planning, and contact centers. For many years, he successfully managed an annual budget exceeding $40M and implementing new systems improving service levels while reducing operational costs to Experian and mitigating security threats. Highlights during this time include: eCommerce Infrastructure Led the design, implementation, and operation of the Experian eCommerce infrastructure for Experian.com. Overhauled Experians web presence from a single sun computer hosting a domain name to a high availability n-tier infrastructure that now supports over $13M in monthly revenue. This infrastructure includes: development/staging/production environments consisting of web/application servers, database servers, security, and network systems. Established technical support teams to complement newly implemented development/operational support processes. These processes included new operational readiness and Quality Assurance processes for all TCP/IP based products. Initiated and implemented new processes to secure products using 3rd party application security assessment based on Open Web Application Security Project (OWASP) standards. Vendor systems used include BEA, SUN, Cisco, Microsoft, HP, RSA, Wyle, OneSight, Keynote, Webtrends, and many others. Application Development and Process Automation Established a Java development and business process automation skill center to complement our internal and external web application hosting services. These teams worked with business line product development teams to infuse expertise, leverage the capabilities of the hosting infrastructure, tune product performance, and build shared components used across
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product lines. The team was instrumental in building and maintaining the authentication and authorization system components that were used across thirteen different revenue generating products. Internal business processes were developed using both Microsoft and Webmethods infrastructures for forms and process flow automation. Telecommunications Responsible for the voice and data networks of Experian North America. Managed and regularly re-negotiated some of the largest vendor service contracts within Experian for significant year over year savings. Drove the migration from dedicated and expensive data network connections to virtual networks using TCP/IP protocols. Overhauled the infrastructure of traditional PBX and voicemail systems to use VoIP based services across internal networks. Service vendors included ATT, Verizon, and many regional telecommunication providers prior to industry consolidation. Implemented new Cisco and Aspect based contact center technologies. Information Security Led the technical and administrative teams responsible for most aspects of information security within Experian North America. Services included traditional perimeter security systems using firewall and intrusion, detection/prevention technologies to desktop virus protection to identity management infrastructures, processes, and security administration personnel. Highlights included: Mitigation of the highest risk security threats Building an Internet scale web single sign on system for client facing products Initiating a secure messaging system leveraging an enterprise Public Key Infrastructure (PKI) infrastructure Operating a highly effective internal anti-virus program that avoided business impact through all major virus/worm outbreaks. Worked closely with Experian Risk Management, Legal, and Compliance teams to insure that Experian business was compliant with Gramm-LeachBliley (GLB) Act, Fair and Accurate Credit Transaction Act (FACTA), and multitudes of financial client compliance requirements. IT Operations & Service Management Led the teams responsible for much of the computing services used by Experian employees. Computing services included support of over 4,000 desktop systems, 400 Windows servers, over 30 call centers, and desktop applications including web hosting, electronic mail, and desktop software distribution. New services rolled out included enterprise wide remote virtual private network access, enterprise anti-virus services, blackberry enterprise services, and an enterprise wide Active Directory. Highlights included: Year over year improvement in service levels while reducing costs and integrating new IT organizations. Service management philosophy was a pragmatic implementation of Information Technology Infrastructure Library (ITIL) service management practices.
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AMC Statement of Qualifications

All personnel were held accountable for key performance indicators for the services they supported. Service levels were regularly benchmarked against external providers including a full-fledged competitive bid for outsourcing to IBM or EDS. Service requests and workloads were measured and reviewed as part of weekly management regimen. Enterprise Architecture and Business Relationship Management - Developed and maintained IT investment roadmaps based on Gartner architecture models to make strategic investment decisions during Experian financial planning cycles. Implemented a business relationship team and associated process of regularly reviewing IT investments, business unit workload, and IT service level metrics with business unit leaders. Organizational Development Successful leading, development, and recruitment of a very talented technical team of managers and performers. An enviable organization was created in which people are competing to join. A low voluntary attrition of personnel was maintained, while consolidating multiple independent IT organizations and culling out low performers. Focus was on constant improvement of people, processes, services, and technologies.

July 1999 June 2000 Experian Inc. Costa Mesa, CA Director Architecture, responsible for technology strategy, insertion of new technology, and the lead technical liaison to Experian business leaders and technologists. Highlights of this period included: Establishment of the first Experian portfolio management organization (PMO) vital for budget management and architectural direction, initial business case approval and technical framework for Experian eCommerce investments, and the framework for an IT service catalog inside Experian. Jan 1991 June 1999 TRW Inc. Redondo Beach, CA Manager of Network Services, TRW Space and Electronics Group (S&EG) directly responsible for planning and operating S&EG and Corporate, including TRW Automotive businesses, network systems with a dual reporting role to the S&EG Director of IT and the Director of Communications for TRW Inc. Led a staff of over 110 individuals that provided engineering and operational support for global voice and data networks, Internet/Intranet services, web development, internal systems management application development, network control center, help desk, and distributed systems (Unix & NT) operations. Successfully met planned expense budgets and multiple service center rates. The 1998 operating budget was over $14 million with an additional capital budget of over $7million dollars. Excellent history of hiring and retaining quality employees that helped the organization establish a high degree of accomplishment and respect across TRW. Highlights during period included: Implemented a global backbone network to support the roll out of SAP to all TRW Automotive business units around the world. Worked closely with automotive business line leaders, manufacturing plant managers, and the corporate SAP
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development team to insure infrastructure services would support critical manufacturing processes. Leveraged internal skill centers, and negotiated regional and global service provider contracts to build a global backbone network. Appointed TRW representative to the initial automotive industry team that established the Automotive Network eXchange (ANX). Worked closely with representatives from General Motors, Ford, and Chrysler to draft standards and negotiate with service providers to meet the standards that would establish a value added network that became the preferred method for all suppliers to communicate with the big three Detroit automakers. Led the team that implemented the first Internet presence for TRW Inc., The TRW Credit Business, which later became Experian, the business unit driving for this commercial Internet service. Leveraged board role in the Los Nettos regional network to establish a cost effective high speed / high reliability Internet presence. Our teams provided web programming and Internet infrastructure for the TRW Credit business line.

Feb 1983 Jan 1991 TRW Inc. Redondo Beach, CA Member of Technical Staff Systems engineer and team leader providing design, implementation, and operational support for a large variety of computer and data communications systems. Implemented the first Ethernet and 802.3 based wide area network based capabilities at TRW. Initially started for the Space & Defense sector in Redondo Beach and then expanded globally due to cost efficiency and quality service levels provided across business units. Responsible for project coordination, budgetary justifications, and reviews with senior management. Experience included high speed Local Area Networks, Wide Area Networks, IBM SNA, and specialized in the integration of heterogeneous computer systems (Microcomputer, Mini-computers, and Mainframes). Experience in UNIX system administration and programming in assembly, Pascal, and C languages. EDUCATION BS Computer Science & Engineering, Center for Creative Leadership Colorado California State University Long Beach Information Systems Leadership Program MIT/Sloan School of Management Other Leadership Roles Member of ATT Corporate Advisory Board (2007 June 2008) YMCA Newport Beach Board of Director and Youth Achievement Volunteer (2007 present) Board of Advisor for Interwoven (2004 2007)
AMC Statement of Qualifications

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Los Nettos Regional Network Board of Directors (1996 1998)

OUR RECENT PROJECTS The following represents a sampling of our projects for the past 5 years: Project Description Contract Amount $2,840,580 1,720,490 2,547,350 265,000 492,500 1,430,650 265,450 91,200 326,000 312,000 14,000 283,500 126,000 157,500 366,000 339,090 359,200 128,250 137,200 139,400 552,750 427,940 419,720

IT Architecture Development & Implementation Oracle 10g Upgrade IT Risk Management PCI Remediation Project - Compliance Architect Internal Control-Compliance Project PCI DSS Remediation Project Data Center Operations Migration Enterprise IT Strategy and Innovation Enterprise IT Security Security Monitoring Project Project Documentation Enterprise Architecture Integration Management PCI Operations Project Systems Availability Project Enterprise Application Migration Change Management PCI Remediation Project Documentation Data Center Move Overall Program Management Data Center Move Project Documentation Database Administration ZLDS/ICAN/TLDB Infrastructure Upgrade - Program Management RIO Superdome Migration Project Capacity and Planning-

CERTIFICATIONS State of California Dept. of General Services, Office of Small Business Services Supplier #1043179 Certification Period - 05/25/11 to 05/31/13

AMC Statement of Qualifications

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Los Angeles County Metropolitan Transportation Authority, CA Unified Certification Program UCP Firm #40387 A File #5712 Status: Small Business Enterprise and Disadvantaged Business Enterprise Certification Period -04/18/12 to 04/18/17 County of Los Angeles, Office of Affirmative Action Compliance, Local Small Business Enterprise Vendor #14915701 Certification Period - 06/06/11 to 05/31/13 County of Los Angeles, Internal Services Department, Community Business Enterprise I.D. #84324 Status: MBE Certification Period - 06/06/11 to 05/31/13 Los Angeles County Harbor Department I.D. #40912 Status: Very Small Business Enterprise The Port of Long Beach & San Diego County Water Authority, Small Business Enterprise Account #38337 Certification Period - 10/18/10 to 10/18/13 Southern California Minority Supplier Development Council Certificate #7067 Certification Period - 08/01/11 to 08/01/12 (Renewal in process) REFERENCES Firm Name: DIRECTV INC. IT Operations Address: 2230 East Imperial Highway, El Segundo, CA 90245 Contact Person: Ted Gresham Dates of Service: 06/01/2003 to Present Telephone: 310-964-1570 Cost of Service: $11M

Firm Name: Deloitte and Touche IT Security and Operations Address: 350 S. Grand Avenue Los Angeles, CA 90071-3462 Contact Person: Charles Todd
AMC Statement of Qualifications

Telephone: 626-429-8742
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