Documentos de Académico
Documentos de Profesional
Documentos de Cultura
Key challenges
Reduce data transfer time Avoid interruption due to LAN/WAN downtime Parallel availability of switch for other administrative tasks during the same period Reduce the risk
Project Reviews
Timely reviews play a very crucial role to judge the success of a project. Wipro had to develop a team of experts for this purpose. Task assigned was to see the timeliness, find out gap, week areas and to check the outcome as per the plan.
State of 6Sigma Implementation Already has put more than 10 years into process improvement through 6Sigma Scaled 6Sigma ladder rolling over 1000 projects Its 6Sigma program spreads right across verticals and impacts multiple areas such as project management, market development and resource utilization. It is an umbrella initiative covering all business units to transform itself in a world class organization
6Sigma Implementation
Projects were identified on the basis of the problem areas under each of the critical Business Processes that adversely impacts the business significantly. Wipro has evolved following 6Sigma methodologies
For developing new processes For Improving Existing Processes For Reengineering
DSSS+ (Developing Six Sigma Software) DSSP (Designing Six Sigma Process & Product) DCAM (Design for Customer Satisfaction and Manufacturability) DMAIC (Define, Measure, Analyze, Improve, Control) TQSS (Transactional Quality Using Six sigma) CFPM (Cross Functional Process Mapping)
DSSP Methodology
DCAM Methodology
DMAIC Methodology
used for process improvement in Non-transactional processes
Helpdesk, Infra support, Call centre activities
For Reengineering
CFPM Methodology
used for cross functional streamlining of process
List of Players
Executive Management
6Sigma Implementation Tools: Ideation, Definition, Selection, Tracking, Reporting
Six Sigma Champions (Business heads) and Deployment Leaders Financial Executives Green Belts (Lead) Black Belts (Assistance) Yellow Belts
Project-oriented Six Sigma culture began to give way to the sustaining culture. Simultaneous focus on defect reduction, timeliness, and productivity
Translated to: lower maintenance costs, scheduleoverrun costs, and development costs for customers
Summary
Open Questions
Q.1. What led Wipro to implement Six Sigma Program without a proper strategy? Q.2. What is the objective of Wipro in providing Six sigma Consultancy? Q.3. What are the other business benefits apart from the profit?
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