JONATHAN ARMSTRONG

2329 Northrop Ave. #112A

Sacramento, California 95825
(916) 949-3892 * jaa8e2b2@westpost.net

EDUCATION
Bachelor of Arts, Communication Studies- International/Intercultural
California State University, Sacramento December 2009
EXPERIENCE
Youth Leader
Awana Clubs, Salinas, CA 2009 - Present
* Assisted and supervised students during game time
* Responsible for a group of six to eight students during the small group portio
n of the meeting
* Signed off sections for students upon completion of the requirements
Mentor/Tutor
MARS, La Joya Elementary School, Salinas, CA 2009 - Present
* Worked one-on-one with mentees in reading and English writing skills
* Provided feedback to program coordinator and teachers on student progress
* Successfully followed lesson plans and saw four of my students graduate from p
rogram
Circulation Manager 2008
SacTown Magazine, Sacramento, CA
* Visited clients regularly to build and maintain strong relationships
* Conducted inventory of magazines sold on a weekly basis
* Established new accounts through direct in-person sales calls
Presentation/Assistant Manager 2006 - 2007
Pet Smart, Elk Grove, CA
* Responsible for maintaining standards of presentation excellence in store
* Conducted weekly audits to ensure that inventory numbers were accurate
* Assisted Store Manager in training new employees
* Mastered cash and safe management procedures
* Opened or closed store as manager on duty during most shifts
Management Trainee 2006
Enterprise-Rent-A-Car, Sacramento, CA
* Completed an industry renowned training program in sales and customer service
* Assisted in conducting needs assessment of clientele
* Increase in branch sales through an aggressive marketing campaign
* Assured that vehicles exceed company standards of excellence prior to vehicle
delivery
* Sold additional services (damage waiver, liability protection insurance, and p
ersonal effects insurance) and encouraged customers to upgrade their vehicle for
a nominal fee