Questionnaire on conflict management

 Is conflict valued for your organization?

(a)Agree (b) Disagree (c) Highly Agree
(d) Highly disagree (e) Neither agrees nor disagrees

 The conflict provides an opportunity for change?

(a)Agree (b) Disagree (c) Highly Agree
(d) Highly disagree (e) Neither agrees nor disagrees

 At what level the conflict occurs in your organization?

(a) Top level (b) Middle level
(c) Bottom level (d) all levels

 The feedback about conflict always welcomed?

(a)Agree (b) Disagree (c) Highly Agree
(d) Highly disagree (e) Neither agrees nor disagrees

 Do people know what procedures are available for conflict

management?
(a) Yes (b) No

 How many people know how to use conflict resolving procedure?

(a) 20-40% (b) 40-60% (c) 60-80% (d) 80-100%

 Does your organization have the resources (time, money, and people,)
to deal with conflicts?
(a) Yes (b) No

 Disputants have the right to participate in decision making?

(a)Agree (b) Disagree (c) Highly Agree
(d) Highly disagree (e) Neither agrees nor disagrees

 Conflict is always bad?

(a)Agree (b) Disagree (c) Highly Agree
(d) Highly disagree (e) Neither agrees nor disagrees
  How much the conflict has an effect on your organization?
(a) 20 to 40% (b) 40 to 60%
(c) 60 to 80% (d) 80 to 100%

 Does your organization use strategies from these followings?

(a) Discuss or debate (b) Open communication
(c) Compromise or consensus (d) Rotating responsibilities

 Conflict affects the job performance of employees?

(a)Agree (b) Disagree (c) Highly Agree
(d) Highly disagree (e) Neither agrees nor disagrees

 Can you explain the level of conflict in your organization?

_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_____________________

 Times when conflict rises?

_______________________________________________________
______________________________________________________________
_____________________________________________
 Which types of conflict models or procedures are available in your
organization?
(a) Negotiation (b) Thomson kilman model
(c) Investigation (d) drama triangle
(e) or any other

__________________________________________________________________________
__________________________________________________________________________
______________________________
 In your point of when does conflict occurs?
(a) Expectations (b) different knowledge
(c) Attachment (d) poor communication
(e) If any other then explain

__________________________________________________________________________
__________________________________________________________________________
______________________________