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THE IMPORTANCE OF GOOD OFFICE LAYOUT

IN BUSINESS ORGANIZATION: A CASE STUDY


OF GUINNESS NIGERIA PLC.

BY

OMOTERE TOPE

N.C.E., B.A. (Ed).

JULY, 201

Published Online By:

EgoBooster Books

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© 2010 Omotere Tope

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EgoBooster Books, Ogun State, Nigeria.
All rights reserved.

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ABOUT THE AUTHOR

Omotere Tope

Omotere Tope attended Adeniran Ogunsanya College of Education, Otto-


Ijanikin, Lagos from 2002 to 2006 (N.C.E. in Christian Religious Studies/
History) and holds a B.A. (Ed) in History and Diplomatic Studies from Tai
Solarin University of Education, Ijagun, Ijebu-Ode, Ogun State. He has
undergone training at the United Institute of Peace (Online Program) with a
certificate of course completion in Peace and Conflict Studies. He is an online
publisher. He conducts researches (both online and offline) to produce
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With access to his online project database, students in Colleges of Education,


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CHAPTER ONE
INTRODUTION

1.1 BACKGROUND OF THE STUDY

Office layout occupies a significant position in the rapidly growing


area of organization and methods. The increasing desire for space
management requires that the best use must be made of the available
space. A vital method which has proved indispensable in organization is
a judicious use of space in office layout.

The term office layout refers to the arrangement of office furniture,


equipment and staff as to enhance workers output as well as derive the
benefit of a pleasant appearance. A well laid-out office is a pride and
asset to the organization. There should be enough passage for the free
flow of both materials and workers between rows of desks and chairs to
enhance increased volume of productivity.

Increase emphasis is being given office layout as the means by


which the psycho of the office personnel is developed and enhanced in
the modern office. This in area of giving them prestige, comfort and
recognizing their professional status in the organization thereby deriving
from a desire for higher productivity. There is a popular adage which
says that “to whom much is given, much is expected”.

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A very close observation would reveal that much of time of the
office worker is spent in the office. The office in this regard is the second
home of the worker. It is, therefore of immense importance that
arrangement is made the worker feel comfortable, while in the office.

It is as a result of the fore-going that a study of the important of a


good office layout in business organization is essential.

1.2 STATEMENT OF THE PROBLEM

Just as it is found in other fields of human endeavour, office layout


is a specialist function. A functional and well planned office enhances
productivity and efficiency at work. It economizes the use of available
floor space, improve and maintain staff morale and the organization’s
overall image. Only a specialist who is knowledgeably sound on the
purpose of the office would be in the best position to determine, plan and
design an office that would have a long and enduring effect on increasing
productivity of the organization.

In spite of this however, many organization do not appreciate the


value of office layout and so, do not pay attention to it. Thus, some
managers look at the role of office from the myopic side of where purer
work is done, and where the management is as a result of any available
space is equipped with the necessary workings and provided for
employees engaged in the clerical and managerial duties.

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In the light of the above, this study seeks to observe the following
Research Question very carefully;

(1) Is the office important to an organization?

(2) Does the performance of the entire office staff depend on the
layout of the office?

(3) Does a pleasant office environment for workers act as a booster to


performance and increased productivity?

(4) How has the performance of the accommodated office worker


being favorably disposed towards effective and efficient performance of
his office work?

1.3 PURPOSE OF THE STUDY

The aim of this study is to find the importance of good office


layout in business organization, whether private or public oriented.

This study attempts to identify the defects, problems hindering the proper
planning and designing of office layout with view to recommend ways of
correcting the lapses.

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1.4 SIGNIFICANCE OF THE STUDY

This study will be of immense benefit to all private, corporate and


government establishment in Benin as a fast developing town in
particular and the country in general.

The application of the recommendations of this study will enhance


work flow, boost the morale of workers and increase productivity. This
study will also be a reference point to scholars and interested individuals
seeking information and knowledge about office layout.

1.5 DELIMITATION OF THE STUDY

This study is restricted to some selected organizations in Benin


which adopts different systems of office layout as well as been privately
owned and government run. The sample of the population is thus:
Guinness Nigeria Plc, Benin City.
1.6 LIMITATION OF THE STUTY

Owing to the limited time available for this study, it was difficult
to cover a wide range of area. Also, financial constraint was another
factor. Due to the present economic situation, it becomes very difficult to
contend with the high financial cost that was involved in the course of the
study.

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1.7 DEFINITION OF TERMS

The following terms are defending as they apply to this study.

OFFICE: A place within an establishment where clerical duties and


other paper work are done, for example chairman’s Office,
Manager’s Office, Central Registry and Computer Room.

OFFICELAYOUT: A methodical arrangement of a given space


meant for an office, for example private office (closed), General Office
(open).

PERFORMANCE: This refers to the output of a worker in terms of


effectiveness and efficiency in productivity.

OFFICE WORKER: Some of the entire manpower of an


organization whose duties are performed behind desks in an office, for
example, Managers, Secretaries, and Clerk etc.

OPERATIVES: The lower cadre workers in any establishment who do


work under the supervision of superiors.

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CHAPTER TWO

LITERATURE REVIEW

The related literature will review under the following subheading:-

(a) Historical Background and development of the office

(b) Planning and determining space requirement of the office

(c) Office space utilization and;

(d) Office as an incentive and motivation factor on staff.

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