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  • Logitech Z-3 Wood Grained 2.1 Speakers Wins 2010 Piplzchoice Award

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    Amplified Analytics
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    This week we analyzed Customer Reviews for Computer Speakers. As of this date we monitor 136 products in this category and analyzed 10,265 reviews written by their customers. However some of these products have not accumulated enough reviews to produce statistically representative and accurate metrics, so we filtered them out of the competition. The second round disqualified any product that failed to meet Customer Expectations with its Functionality, Reliability or Support. Logitech Z-3 Wood Grained 2.1 Speakers wins 2010 Piplzchoice Award winner with 20.3% above average Customer Satisfaction in its Category. **The winners are chosen by their customers** For full list of products in this category and Customer Reviews used for this research, select “Computers & Accessories > Computer Speakers ” Category in Product Reputation Market Intelligence Report at http://www.amplifiedanalytics.com.

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    Logitech Z-3 Wood Grained 2.1 Speakers wins 2010 Piplzchoice Award

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    This week we analyzed Customer Reviews for Computer Speakers. As of this date we monitor 136 products in this category and analyzed 10,265 reviews written by their customers. However some of these products have not accumulated enough reviews to produce statistically representative and accurate metrics, so we filtered them out of the competition. The second round disqualified any product that failed to meet Customer Expectations with its Functionality, Reliability or Support. Logitech Z-3 Wood Grained 2.1 Speakers wins 2010 Piplzchoice Award winner with 20.3% above average Customer Satisfaction in its Category. **The winners are chosen by their customers** For full list of products in this category and Customer Reviews used for this research, select “Computers & Accessories > Computer Speakers ” Category in Product Reputation Market Intelligence Report at http://www.amplifiedanalytics.com.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Descargue como PDF, TXT o lea en línea desde Scribd
    Marcar por contenido inapropiado
    1K vistas2 páginas

    Logitech Z-3 Wood Grained 2.1 Speakers Wins 2010 Piplzchoice Award

    Cargado por

    Amplified Analytics
    This week we analyzed Customer Reviews for Computer Speakers. As of this date we monitor 136 products in this category and analyzed 10,265 reviews written by their customers. However some of these products have not accumulated enough reviews to produce statistically representative and accurate metrics, so we filtered them out of the competition. The second round disqualified any product that failed to meet Customer Expectations with its Functionality, Reliability or Support. Logitech Z-3 Wood Grained 2.1 Speakers wins 2010 Piplzchoice Award winner with 20.3% above average Customer Satisfaction in its Category. **The winners are chosen by their customers** For full list of products in this category and Customer Reviews used for this research, select “Computers & Accessories > Computer Speakers ” Category in Product Reputation Market Intelligence Report at http://www.amplifiedanalytics.com.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Descargue como PDF, TXT o lea en línea desde Scribd
    Marcar por contenido inapropiado
    de 2

    Product Reputation Market Intelligence Report for Computer Speakers

    Prepared for Gregory Yankelovich,


    May 30, 2010

    Product Name Manufacturer CSI PFS PRS PSS No. of


    Reviews

    Logitech Z-3 Wood Grained 2.1 Speakers Logitech 1.76 1.70 1.03 1.04 45

    X-Mini II Capsule Speaker XMI 1.74 1.68 1.04 1.02 111

    Logitech X-530 5.1 Speaker System Logitech 1.65 1.66 1.03 1.00 180

    Altec Lansing VS2521 2.1 Computer Speakers with Powered Subwoofer (Black) Altec Lansing 1.64 1.66 1.02 1.01 49
    Technologies

    Cyber Acoustics CA-2022R 2.0 Computer Speakers- Black Cyber Acoustics 1.62 1.55 1.00 1.00 36

    JBL Duet PC Speakers (2-SpeakerS, Aluminum) Harman Kardon 1.58 1.59 1.01 1.00 262

    Altec Lansing IM510 Speaker System Altec Lansing 1.57 1.55 1.03 1.00 90
    Technologies

    Bose Companion 2 Series II multimedia speaker system BOSE 1.49 1.54 1.03 1.0 266

    PRO-POWER - Portable speakers PRO-POWER 1.47 1.46 1.01 1.01 166

    Laptop Speakers - USB, Portable, Compact, Travel Speaker for PC and Mac - B-Flex 2 Hi-Fi Stereo USB Speaker (Black) JLab Audio 1.37 1.41 1.01 1.00 101

    Sony SRS-P7 Passive Speaker System with Stereo Mini-Plug Input Sony 1.19 1.21 1.06 1.0 38

    As of May 30, 2010 the Computer Speakers category contains metrics for 136 products based on the analysis of 10265 customer
    reviews

    Glossary
    CSI (Customer Satisfaction Index) - The Customer Satisfaction Index is an aggregate measurement of the delta between a
    customer's expectation of a product and their actual experience with it.
    PFS (Product Functionality Score) - The Product Functionality Score measures the gap between customer expectations of a product
    and their actual experience with it.
    PRS (Product Reliability Score) - The Product Reliability Score measures the gap between the customer's expectations of a product's
    performance over its life-cycle and their actual experience with that product. A low reliability score points a Product Manager to potential
    problems in either the manufacturing or packaging processes that can be addressed before the erosion of their brand value begins.
    PSS (Product Support Score) - The Product Support Score measures the delta between the customer's expectations of a product's
    support against their actual experience. Currently it is an aggregate score that measures performance of a channel, delivery, and
    technical support organizations combined.

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