TRAVEL LAW AND

TOURISM

Components of travel industry

In many parts of the world, the travel industry is referred
to as the travel and tourism industry, or even simply
the tourism industry.
Travel and tourism industry refers conglomerate of
individuals and organizations involved in production,
distribution and consumption of tourism products.
Five key components of the travel industry.
1.
2.
3.
4.

Travel trade
Transportation
Lodging
Foodservices

Components of travel industry

Each of the five major components of the travel industry
has developed, over time, its own set of rules,
regulations, customs, and laws related to how it does
business.
Most travelers will not be as aware of how these
operational procedures affect their travel experience.
An important part of many travel industry managers jobs
is to communicate these specific procedures to the
individual travelers they encounter.

Importance of travel and

tourism
Travel and tourism helps local economies in many
ways:
Export earnings
Enhancement of rural areas
Employment
Development of infrastructure
Tax collections

Definition of the Law

This Country has a set of rules, which states how the
Country should be governed, sets standards for
personal behaviour and procedures for handling
personal disputes. These rules are called the law.
Law is a set of enforceable (can be implemented, put
into effect) rules and principles guiding human
behaviors of individuals in society.
Not all rules are the law. For example If you have to
wear black trousers to work; it may be one of their
rules but it isn't the law.

Definition of travel law

Travel law refers to those laws that directly impact the
travel industry. This implies that The laws regulating
business and individual behavior in the travel industry.
International travel law combines aspects of contract
law,
employment
law,
tourism
and
hospitality
procedures, antitrust rules, regulatory and agency
compliance, and knowledge of certain international
agreements and treaties into a comprehensive set of
guidelines for the travel industry.
Simple International travel law: The ordinances,
rules, treaties, and agreements used to regulate the

Terminologies in travel law and

tourism
A contract is defined as an agreement between two or more
parties and is intended to be legally binding.
Class action lawsuit: A lawsuit filed by one or more people
on behalf of themselves and a larger group of people who
were similarly affected by an event.
Negligence is "the failure to use ordinary care" through
either an act or omission. That is, negligence occurs when:
somebody does not exercise the amount of care that a
reasonably careful person would use under the circumstances.

Jurisdiction: The authority given by law or treaty

to a court to try cases and make decisions about
legal matters within a particular geographic area
and/or over certain types of cases.

Complexity of Legal Issues

The travel industry is large and complex; thus, its legal
issues are as well. Travel law is unique, in that it
encompasses many countries, industries, regulatory
agencies, and even traditions.

Travel law is complicated for a variety of reasons, including:

Interconnectivity, in travel industry service providers depend each

others on running business once one undertakes poor performance,
the liability become more difficult to determine.
Variation in terminology and resulting expectations
multiple languages and multiple translations of travel-related words,
phrases, and concepts. Create ambiguity
Uncontrollable forces: Travel is affected by many factors beyond
the control of travel services providers. Severe weather, civil unrest,
war, disease, and a variety of other variables can serve to make
travel either unpleasant or impossible.
Identity of the actual service provider: Travel services are often
packaged. When a component part of that travel experience is
defective, it may be very challenging to determine exactly who is
responsible to the traveler.

Jurisdiction: much of the activity in the travel industry

occurs in a variety of legal settings. Therefore the
question is that which court has jurisdiction is crucial to
understanding the applicable law.

TRAVEL AGENTS AND

TOUR OPERATORS
Travel agents, tour companies, and travel wholesalers are
essential components of todays travel industry, making
it critical to understand how each operates and how
travel law relates to them individually, and to the
hospitality industry as a whole.

Potential Liability Issues of

travel agent
Common areas of potential travel agent liability
Failure to provide promised services.
Failure to honor agreed-upon pricing
Misrepresentation of travel products
Failure to discover and disclose risk
Negligence.

Legal Responsibilities of tour operator

in zanzibar
a) To plan the tour itinerary
b) ensure the availability of all necessary equipment in sufficient
quantity of the tour party
c) To ensure that tourist guide s and staff are adequately qualified
to perform their duties
d) To inform a responsible third party of the tour itinerary in case
the tour company receive the cruise ship clients.

Legal Responsibilities of tour

operator
in zanzibar

e) To ensure that all legal requirement are met

f) To make available evaluation form for the tour party to

provide response to the authority upon the authority
request
g) To ensure that there is a effective means of
communication between tourist guide and base operation
or other appropriate contact , to cater for situations of
emergency and
h) To deal with physically challenged persons as
practically as possible

Potential Liability Issues

Nonpayment for prearranged services.
Non-delivery of promised services.
Liability for injury or accident.
Misrepresentation.

Dispute resolution
Despite best management efforts, most tourism
businesses of any size will inevitably find themselves
involved in legal disputes from time to time.