Está en la página 1de 60

HYPERMAX OS 5977.811.

784 for
EMC VMAX All Flash and
EMC VMAX3 Family
Release Notes
REVISION 02

Copyright 2016 EMC Corporation. All rights reserved. Published in the USA.
Published April 08, 2016
EMC believes the information in this publication is accurate as of its publication date. The information is subject to change
without notice.
The information in this publication is provided as is. EMC Corporation makes no representations or warranties of any kind with
respect to the information in this publication, and specifically disclaims implied warranties of merchantability or fitness for a
particular purpose. Use, copying, and distribution of any EMC software described in this publication requires an applicable
software license.
EMC, EMC, and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other
countries. All other trademarks used herein are the property of their respective owners.
For the most up-to-date regulatory document for your product line, go to EMC Online Support (https://support.emc.com).
EMC Corporation
Hopkinton, Massachusetts 01748-9103
1-508-435-1000 In North America 1-866-464-7381
www.EMC.com

HYPERMAX OS 5977.811.784 for EMC VMAX All Flash and EMC VMAX3 Family Release Notes

CONTENTS

Tables

Chapter 1

Revision History

Revision history...............................................................................................8

Chapter 2

VMAX All Flash Product Description

Product description....................................................................................... 10

Chapter 3

VMAX All Flash New and Changed Features

11

New features................................................................................................. 12
Platform and infrastructure.............................................................. 12
HYPERMAX OS data services............................................................ 13
Management software......................................................................13
Security............................................................................................14
Serviceability................................................................................... 14
Embedded NAS................................................................................ 14
Changed features.......................................................................................... 14

Chapter 4

VMAX3 Product Description

15

Product Description.......................................................................................16

Chapter 5

VMAX3 New and Changed Features

17

New features................................................................................................. 18
Platform and infrastructure ..............................................................18
HYPERMAX OS data services............................................................ 19
Management software......................................................................22
Serviceability................................................................................... 23
Changed features.......................................................................................... 24
HYPERMAX OS data services............................................................ 24
Management software......................................................................26
Serviceability................................................................................... 26
ProtectPoint..................................................................................... 27
Embedded NAS................................................................................ 28

Chapter 6

Support Deprecation

29

Support deprecation .....................................................................................30

Chapter 7

Fixed Issues

31

Base functionality......................................................................................... 32
Enhancement................................................................................................ 36
Fibre channel................................................................................................ 36
Mainframe.....................................................................................................37
Online configuration change......................................................................... 38
HYPERMAX OS 5977.811.784 for EMC VMAX All Flash and EMC VMAX3 Family Release Notes

CONTENTS

Open replicator............................................................................................. 38
Open systems............................................................................................... 39
SRDF family................................................................................................... 39
SRDF/A..........................................................................................................41
SymmWin......................................................................................................41
TimeFinder-SnapVX....................................................................................... 41
Virtual provisioning....................................................................................... 42

Chapter 8

Known Issues and Limitations

43

Known issues ............................................................................................... 44


Limitations.................................................................................................... 44
Platform and infrastructure.............................................................. 44
HYPERMAX OS data services............................................................ 45
Management software......................................................................50
Serviceability................................................................................... 50
ProtectPoint..................................................................................... 51
Security............................................................................................51
Legacy limitations............................................................................ 51

Chapter 9

Hardware and Firmware

53

Hardware and firmware support.................................................................... 54

Chapter 10

Additional Resources

55

Additional resources..................................................................................... 56

HYPERMAX OS 5977.811.784 for EMC VMAX All Flash and EMC VMAX3 Family Release Notes

TABLES

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51

Revision history............................................................................................................... 8
V-Brick details .............................................................................................................. 12
Flash upgrade pack details............................................................................................ 12
HYPERMAX OS data services ......................................................................................... 13
Embedded Management ............................................................................................... 13
Unisphere 360 for VMAX ............................................................................................... 13
Security......................................................................................................................... 14
Serviceability.................................................................................................................14
Embedded NAS..............................................................................................................14
VMAX3 Family engines ..................................................................................................18
VMAX3 Platform and Configuration support for CKD ...................................................... 18
Extent table size increase ............................................................................................. 19
Group ID Number increase............................................................................................. 19
Mainframe CKD support................................................................................................. 19
IBM High Performance FICON enhancements................................................................. 19
IBM zHyperWrite enhancements.................................................................................... 20
Metadata efficiency ...................................................................................................... 20
Mobility Safe ID with ALUA ............................................................................................ 20
Non-disruptive software upgrade .................................................................................. 20
Non-disruptive software downgrade.............................................................................. 20
TimeFinder SnapVX........................................................................................................21
Symmetrix Remote Data Facility..................................................................................... 21
Compatible Native Flash................................................................................................ 21
Concurrent Copy............................................................................................................ 21
Virtual Volumes............................................................................................................. 22
Transaction Processing Facility ..................................................................................... 22
Scalability of management software.............................................................................. 22
Mainframe Enabler........................................................................................................ 22
Unisphere 360...............................................................................................................23
Internal IP Network........................................................................................................ 23
Managed File Transfer ...................................................................................................23
FAST.X Incorporation......................................................................................................24
SRDF enhancements...................................................................................................... 24
SRDF/A Multi-Cycle Mode.............................................................................................. 24
SRDF/S.......................................................................................................................... 25
SRDF/Metro................................................................................................................... 25
SRDF N-X support ..........................................................................................................25
SRDF N-X topology support matrix..................................................................................25
Service Level management ........................................................................................... 26
Pre-configuration of the VMAX3 Family arrays................................................................ 26
ProtectPoint...................................................................................................................27
Embedded NAS..............................................................................................................28
Deprecated support....................................................................................................... 30
Dynamic Virtual Matrix limitation................................................................................... 44
VMAX engine serviceability limitations.......................................................................... 44
VMAX performance improvement limitation................................................................... 44
VMAX3 Hypervisor limitation..........................................................................................45
SRDF/A limitation ......................................................................................................... 45
SRDF/Metro limitations..................................................................................................45
SRDF N-X support limitations......................................................................................... 47
Data compression limitations........................................................................................ 47
HYPERMAX OS 5977.811.784 for EMC VMAX All Flash and EMC VMAX3 Family Release Notes

TABLES

52
53
54
55
56
57
58
59
60
61
62
63
64
65

SRDF features not available........................................................................................... 47


Open Replicator limitation............................................................................................. 48
Online addition of DX emulation limitation ....................................................................48
FAST.X limitation............................................................................................................49
Online device expansion limitation................................................................................49
Metadata efficiency limitation........................................................................................49
Mainframe CKD support................................................................................................. 49
Mobility Safe ID with ALUA.............................................................................................50
Embedded management limitations.............................................................................. 50
Simplified SymmWin limitation......................................................................................50
Dual Management Module Control Station limitations................................................... 50
ProtectPoint limitation................................................................................................... 51
Data at Rest Encryption limitation.................................................................................. 51
Legacy limitations .........................................................................................................51

HYPERMAX OS 5977.811.784 for EMC VMAX All Flash and EMC VMAX3 Family Release Notes

CHAPTER 1
Revision History

This section includes the following topic:


l

Revision history.......................................................................................................8

Revision History

Revision History

Revision history
Table 1 Revision history

Revision

Date

Description

01

April 4, 2016

First release of EMC HYPERMAX OS


5977.811.784 for the VMAX All Flash and
VMAX3 Family.

02

April 8, 2016

Second release of EMC HYPERMAX OS


5977.811.784 for the VMAX All Flash and
VMAX3 Family, includes additional
mainframe updates.

HYPERMAX OS 5977.811.784 for EMC VMAX All Flash and EMC VMAX3 Family Release Notes

CHAPTER 2
VMAX All Flash Product Description

This section includes the following topic:


l

Product description............................................................................................... 10

VMAX All Flash Product Description

VMAX All Flash Product Description

Product description
Learn about the VMAX All Flash arrays: 450F, 450FX, 850F, 850FX.
VMAX All Flash
HYPERMAX OS 5977.811.784 provides advanced data services for all mission-critical
applications with VMAX All Flash. These data services address the new requirements of
the modern data center while continuing to provide reliability and availability, making it
the ideal platform for open system and mainframe environments. The VMAX All Flash is
purpose-built to easily manage high-demand, heavy-transaction workloads while storing
petabytes of vital data.
For more detailed product information, reference the documents listed in Additional
Resources on page 56.

10

HYPERMAX OS 5977.811.784 for EMC VMAX All Flash and EMC VMAX3 Family Release Notes

CHAPTER 3
VMAX All Flash New and Changed Features

This section includes the following topics:


l
l

New features......................................................................................................... 12
Changed features.................................................................................................. 14

VMAX All Flash New and Changed Features

11

VMAX All Flash New and Changed Features

New features
Learn about the new features introduced in HYPERMAX OS 5977.811.784.
Features are categorized per area:
l

Platform and infrastructure on page 12

HYPERMAX OS data services on page 13

Management software on page 13

Security on page 14

Serviceability on page 14

Embedded NAS on page 14

Platform and infrastructure


For more detailed product information, reference the documents listed in Additional
Resources on page 56.
Table 2 V-Brick details

Area

Feature

Description

Platform and
Infrastructure

V-Brick details

The VMAX All Flash hardware infrastructure for the 450F, 450FX, 850F, 850FX is designed
around the V-Brick. Each V-Brick consists of:
l

1 x engine, 2 x DAEs, and 1 capacity pack

Each engine can be configured with 1 TB or 2 TB cache

All engines must have the same cache types

Capacity is increased by adding 13 TB Flash Capacity Packs.

450F and 450FX systems can be configured with 1 to 4 vBricks

850F and 850FX systems can be configured with 1 to 8 vBricks

For information on platform and configuration support for CKD, reference Platform and
infrastructure on page 18.

Table 3 Flash upgrade pack details

Area

Feature

Description

Platform and
Infrastructure

Flash upgrade
pack details

Multiple increments of Flash Capacity Packs can be added to a V-Brick. The following Flash
upgrade packs are available:

12

13 TB (960 GB drives)

26 TB (1.9 TB drives)

53 TB (3.84 TB drives)

HYPERMAX OS 5977.811.784 for EMC VMAX All Flash and EMC VMAX3 Family Release Notes

VMAX All Flash New and Changed Features

HYPERMAX OS data services


Table 4 HYPERMAX OS data services

Area

Description

HYPERMAX OS
data services

VMAX All Flash supports the following data services:


l

Virtual Volumes (VVols)

SnapVX

Symmetrix Remote Data Facility (SRDF)

SRDF/Metro

CloudArray

AppSync

ViPR

ProtectPoint

Open Replicator

HYPERMAX OS 5977.811.784 currently supports mainframe, open systems and IBM i.


For more detailed HYPERMAX OS data services information and VMAX All Flash software options, reference
HYPERMAX OS data services on page 19 and the EMC VMAX All Flash Product Guide for VMAX 450F, 450FX ,
850F, 850FX with HYPERMAX OS .

Management software
Table 5 Embedded Management

Area

Description

Management
software

Embedded Management (eManagement) is available for VMAX All Flash arrays running HYPERMAX OS
5977.811.784.
Pre-installed in the factory, eManagement enables customers to further simplify management, reduce cost,
and increase availability by running management software directly on storage systems.
eManagement supports Unisphere for VMAX, Solutions Enabler, SMI-S without the requirement of a separate
server.

Table 6 Unisphere 360 for VMAX

Area

Description

Management
software

HYPERMAX OS 5977.811.784 adds support for Unisphere 360 for VMAX. Unisphere 360 is an on-premises
management solution that provides a single management view across VMAX storage systems.
Refer to Table 29 on page 23 for more details.

HYPERMAX OS data services

13

VMAX All Flash New and Changed Features

Security
Table 7 Security

Area

Description

Security

VMAX All Flash supports Data at Rest Encryption (D@RE). D@RE provides hardware-based, on array, back-end
encryption using I/O modules to encrypt and decrypt data written to the disk drives.

Serviceability
Table 8 Serviceability

Area

Description

Serviceability

The VMAX All Flash arrays are custom-built and pre-configured with the following features:
l

Virtual provisioning which includes:


n

Data devices (TDAT)

Virtual provisioning pool

Disk group (RAID 5, RAID 6)

Embedded NAS (eNAS)

SRDF (hardware aspects are pre-configured)

ProtectPoint (hardware aspects are pre-configured)

eManagement

D@RE

Mainframe (FICON host attachment and CKD device support)

Embedded NAS
Table 9 Embedded NAS

Area

Description

Embedded NAS

eNAS is fully integrated into the VMAX All Flash platform. eNAS provides flexible and secure multi-protocol file
sharing (NFS 2.0, 3.0,4.0/4.1), CIFS/SMB 3.0) and multiple file server identities (CIFS and NFS serves).
For more detailed eNAS information, reference Table 42 on page 28.

Changed features
There are no changed features in this release.

14

HYPERMAX OS 5977.811.784 for EMC VMAX All Flash and EMC VMAX3 Family Release Notes

CHAPTER 4
VMAX3 Product Description

This section includes the following topic:


l

Product Description...............................................................................................16

VMAX3 Product Description

15

VMAX3 Product Description

Product Description
Learn about the VMAX3 Family of arrays: 100K, 200K, 400K.
VMAX3 Family
VMAX3 arrays running HYPERMAX OS 5977.811.784 support mainframe-only, open
systems-only, and mixed mainframe/open systems environments. The VMAX3 platform
provides the following new performance, scale, and density features:
l

16 Gb/s FICON (16/8/4 Gb)

T10-DIF protection for CKD data in cache and on disk

64k CKD devices

The VMAX3 also provides alignment and support for IBM enhancements. This
compatibility ensures that the VMAX3 can handle the most demanding and missioncritical mainframe environments while exploiting the latest IBM z Systems capabilities.
For more detailed product information, reference the documents listed in Additional
Resources on page 56.
Note

For information on HYPERMAX OS releases 5977.498.472, 5977.596.583, and


5977.691.684 reference the EMC VMAX3 Family with HYPERMAX OS 5977, Release Level
HYPERMAX OS 5977.691.684 Release Notes.

16

HYPERMAX OS 5977.811.784 for EMC VMAX All Flash and EMC VMAX3 Family Release Notes

CHAPTER 5
VMAX3 New and Changed Features

This section includes the following topics:


l
l

New features......................................................................................................... 18
Changed features.................................................................................................. 24

VMAX3 New and Changed Features

17

VMAX3 New and Changed Features

New features
Learn about the new features introduced in HYPERMAX OS 5977.811.784 .
Features are categorized per area:
l

Platform and infrastructure on page 18

HYPERMAX OS data services on page 19

Management software on page 22

Serviceability on page 23

Platform and infrastructure


For more detailed product information, reference the documents listed in Additional
Resources on page 56.
Table 10 VMAX3 Family engines

Area

Feature

Description

Platform and
Infrastructure

VMAX3 Family
engines

HYPERMAX OS 5977.811.784 supports:


l

32 FICON front-end ports per engine

16 Gb/s FICON front-end I/O modules using FICON emulation, which also supports 4 Gb/s
and 8 Gb/s link speeds

Improved FICON performance by utilizing the VMAX3 multi-thread, multi-core architecture

960 GB and 1,920 GB high-capacity Enterprise Flash Drives (EFD)

Table 11 VMAX3 Platform and Configuration support for CKD

Area

Feature

Description

Platform and
Infrastructure

VMAX3
The VMAX3 support for CKD is pre-configured and includes:
Platform and
l
16 GB FICON (16/8/4 Gb) / CKD support for VMAX 100K, 200K, 400K that provides:
Configuration
n
support for CKD
Forward Error Correction (FEC)
Note

Reference Salesforce Article 480568 for FEC implementation

18

Query Host Access (QHA) Channel Command Word (CCW)

Read Diagnostic Parameter CCW support

T10-DIF protection for CKD data in cache and on disk

64k CKD devices

Mainframe CKD support 3380 & 3390

SymmWin support of CKD configurations

FICON online core mappings

HYPERMAX OS 5977.811.784 for EMC VMAX All Flash and EMC VMAX3 Family Release Notes

VMAX3 New and Changed Features

HYPERMAX OS data services


For more detailed product information, reference the documents listed in Additional
Resources on page 56.
Table 12 Extent table size increase

Area

Feature

Description

HYPERMAX OS
data services

Extent table
size increase

HYPERMAX OS 5977.811.784 increases the extent table size, providing the following benefits:
l

Increased concurrent I/Os to a single device

Improved FICON performance

Increased capacity

Table 13 Group ID Number increase

Area

Feature

Description

HYPERMAX OS
data services

Group ID
Number
increase

A Group ID Number (GIDN) is a host identifier that associates an active path group with a
logical partition (LPAR). For HYPERMAX OS 5977.811.784 and later, the number of supported
GIDN is increased from 256 to 512 per system.
Table 14 Mainframe CKD support

Area

Feature

Description

HYPERMAX OS
data services

Mainframe CKD HYPERMAX OS 5977.811.784 introduces Mainframe CKD support to the VMAX3. This feature
support
supports the ability to:
l

Locate FBA and CKD TDATs in the same drive but assigning them to different pools

Locate FBA and CKD pools in the same Storage Resource Pool (SRP)

Convert between FBA and CKD back-end TDATs devices

Table 15 IBM High Performance FICON enhancements

Area

Feature

Description

HYPERMAX OS
data services

IBM High
Performance
FICON
enhancement

VMAX3 provides full IBM High Performance FICON (zHPF) support which includes:
l

List prefetch and bi-directional support

QSAM/BSAM access method support

Single and multi track support

Format writes

HYPERMAX OS data services

19

VMAX3 New and Changed Features

Table 16 IBM zHyperWrite enhancements

Area

Feature

Description

HYPERMAX OS
data services

IBM
zHyperWrite
enhancement

HYPERMAX OS 5977.811.784 supports the new IBM zHyperWrite enhancement which improves
the DB2 log write response time in Metro Mirror (Peer-to-Peer Remote Copy (PPRC)
synchronous) environments that are Hyperswap enabled.
Table 17 Metadata efficiency

Area

Feature

Description

HYPERMAX OS
data services

Metadata
efficiency

Metadata efficiency is improved in HYPERMAX OS 5977.811.784 by changing the format of the


directors local memory structures and reducing the system cache consumption.
Table 18 Mobility Safe ID with ALUA

Area

Feature

Description

HYPERMAX OS
data services

Mobility Safe
ID with ALUA

This feature provides universally unique virtual volume identifiers. Mobility Safe ID increases
the number of supported devices and improves the ability to migrate devices throughout a
customer's environment.
ALUA is a SCSI 3 feature which allows a storage device to indicate to a host which paths are
preferred.

Table 19 Non-disruptive software upgrade

Area

Feature

Description

HYPERMAX OS
data services

Non-disruptive
software
upgrade

This feature enables the customer to non-disruptively upgrade from HYPERMAX OS


5977.691.684 to HYPERMAX OS 5977.811.784. Customers running HYPERMAX OS
5977.596.583 must upgrade to HYPERMAX OS 5977.691.684 prior to upgrading to HYPERMAX
OS 5977.811.784.
To enable Mainframe support, a non-disruptive software upgrade is available for existing
VMAX3 arrays installed at HYPERMAX OS 5977.691.684. For VMAX3 arrays installed at
HYPERMAX OS 5977.596.583 and earlier, contact your EMC representative for details.

Table 20 Non-disruptive software downgrade

Area

Feature

Description

HYPERMAX OS
data services

Non-disruptive
software
downgrade

This feature enables the customer to non-disruptively downgrade from HYPERMAX OS


5977.811.784 to HYPERMAX OS 5977.691.684. Downgrade limitations apply, contact your
EMC representative for details.

20

HYPERMAX OS 5977.811.784 for EMC VMAX All Flash and EMC VMAX3 Family Release Notes

VMAX3 New and Changed Features

Table 21 TimeFinder SnapVX

Area

Feature

Description

HYPERMAX OS
data services

TimeFinder
SnapVX

HYPERMAX OS 5977.811.784 provides SnapVX support for CKD including emulation support
for TimeFinder/Clone, TimeFinder/Mirror, and TimeFinder/Snap. SnapVX enhancements
include:
l

Replication Data Pointers (RDP) space alert

RDP space allocation

SnapVX terminate unlink option

Table 22 Symmetrix Remote Data Facility

Area

Feature

Description

HYPERMAX OS
data services

Symmetrix
Remote Data
Facility

HYPERMAX OS 5977.811.784 includes the following SRDF capabilities for Mainframe


environments:
l

SRDF/S - Synchronous mode of remote replication

SRDF/A - Asynchronous mode of remote replication

Concurrent SRDF and Cascading SRDF Support

Adaptive Copy Disk mode

3 site and 4 site configuration and STAR support

IBM Metro Mirror and Global Copy (formerly PPRC synchronous and PPRC EXtended
DIstance)

Table 23 Compatible Native Flash

Area

Feature

Description

HYPERMAX OS
data services

Compatible
Native Flash

HYPERMAX OS 5977.811.784 provides Flashcopy support for CKD devices. Support includes:
l

Dataset level Flashcopy

Full Volume Incremental Flashcopy

Remote Pair Flashcopy in combination with Metro Mirror (only available for VMAX3 arrays
running HYPERMAX OS 5977.811.784 or later).

Table 24 Concurrent Copy

Area

Feature

Description

HYPERMAX OS
data services

Concurrent
Copy

HYPERMAX OS 5977.811.784 provides support for Concurrent Copy.

HYPERMAX OS data services

21

VMAX3 New and Changed Features

Table 25 Virtual Volumes

Area

Feature

Description

HYPERMAX OS
data services

Virtual
Volumes

VMAX3 arrays running HYPERMAX OS 5977.811.784 support VVols. VVols simplify


management and provisioning in virtualized environments by allowing the storage
management process control at the virtual machine (VM) level, rather than at the LUN level.
This finer level of control allows VMware and cloud administrators to assign specific storage
attributes to each VM according to its performance and storage requirements.
Table 26 Transaction Processing Facility

Area

Feature

Description

HYPERMAX OS
data services

Transaction
Processing
Facility

Transaction Processing Facility (z/TPF) is an IBM Mainframe Operating system characterized by


high-volume transaction rates with significant communications content, z/TPF is available on
VMAX3 arrays running HYPERMAX OS 5977.811.784. The EMC Product Suite for z/TPF consists
of:
l

TimeFinder Controls for z/TPF

SRDF Controls for z/TPF

ResourcePak for z/TPF

Management software
For more detailed product information, reference the documents listed in Additional
Resources on page 56.
Table 27 Scalability of management software

Area

Feature

Description

Management
software

Scalability of
management
software

VMAX3 arrays running HYPERMAX OS 5977.811.784, adds support for the following VMAX
software management products:
l

Mainframe Enabler V8.0

Unisphere 360

Refer to Table 28 on page 22 and Table 29 on page 23 for more details.

Table 28 Mainframe Enabler

Area

Feature

Description

Management
software

Mainframe
Enabler

Mainframe Enabler v8.0 allows you to monitor and manage a VMAX3 array running HYPERMAX
OS 5977.811.784. The following components are distributed and installed as a single
package:

22

ResourcePak Base for z/OS

SRDF Host Component for z/OS

EMC Consistency Groups for z/OS

AutoSwap for z/OS

HYPERMAX OS 5977.811.784 for EMC VMAX All Flash and EMC VMAX3 Family Release Notes

VMAX3 New and Changed Features

Table 28 Mainframe Enabler

Area

Feature

Description
l

TimeFinder SnapVX

TimeFinder/Clone Mainframe Snap Facility

TimeFinder/Mirror for z/OS

TimeFinder Utility

Additional management software includes:


l

z/TPF v8.0 Replication Suite

GDDR v5.0

Table 29 Unisphere 360

Area

Feature

Description

Management
software

Unisphere 360

HYPERMAX OS 5977.811.784 introduces Unisphere 360 which provides the ability to display:
l

All arrays from each enrolled Unisphere instance in one place

Five high level health or performance metrics that include:

Compliance data

Performance health score

Capacity health score

Input/Output operations per second (IOPS)

Throughput

Compliance scores for all enrolled arrays

Serviceability
For more detailed product information, reference the documents listed in Additional
Resources on page 56.
Table 30 Internal IP Network

Area

Feature

Description

Serviceability

Internal IP
Network

HYPERMAX OS 5977.811.784 provides a custom address range to avoid a network address


conflict within customer data centers.

Table 31 Managed File Transfer

Area

Feature

Description

Serviceability

Managed File
Transfer

Managed File Transfer (MFT) improves the file transfer capability for HYPERMAX OS code
bundles, enabling automated code updates.

Serviceability

23

VMAX3 New and Changed Features

Changed features
Learn about the changed features for HYPERMAX OS 5977.811.784.
Features are categorized per area:
l

HYPERMAX OS data services on page 24

Management software on page 26

Serviceability on page 26

ProtectPoint on page 27

Embedded NAS on page 28

HYPERMAX OS data services


For more detailed product information, reference the documents listed in Additional
Resources on page 56.
Table 32 FAST.X Incorporation

Area

Feature

Description

HYPERMAX OS
data services

FAST.X
Incorporation

HYPERMAX OS 5977.811.784 introduces FAST.X Incorporation, a hybrid of encapsulation and


external provisioning mode; it provides the ability to instantly import an existing external
dataset, in-place as FAST.X capacity, into any Storage Resource Pool (SRP).
Table 33 SRDF enhancements

Area

Feature

Description

HYPERMAX OS
data services

SRDF
enhancements

HYPERMAX OS 5977.811.784 includes the following SRDF enhancements:


l

Mainframe remote replication support

Lower response times

Increased number of ports/groups per SRDF director

16 Gb/s front-end I/O modules are supported for SRDF functionality

Table 34 SRDF/A Multi-Cycle Mode

Area

Feature

Description

HYPERMAX OS
data services

SRDF/A MultiCycle Mode

SRDF/A Multi-Cycle Mode (MCM) provides shorter and more predictable Recovery Point
Objectives (RPO) and allows more than two delta sets to exist on the source array between
VMAX3 arrays running HYPERMAX OS 5977.811.784. For more information, reference the EMC
Solutions Enabler SRDF CLI Guide.

24

HYPERMAX OS 5977.811.784 for EMC VMAX All Flash and EMC VMAX3 Family Release Notes

VMAX3 New and Changed Features

Table 35 SRDF/S

Area

Feature

Description

HYPERMAX OS
data services

SRDF/S

SRDF/S performance has been enhanced in HYPERMAX OS 5977.811.784 by utilizing data flow
parallelism to improve application response times.
Table 36 SRDF/Metro

Area

Feature

Description

HYPERMAX OS
data services

SRDF/Metro

HYPERMAX OS 5977.811.784 provides SRDF/Metro support for:


l

FAST.X devices

vSphere API for Array Integration (VAAI) support for unmap and write same

SCSI 2 and SCSI 3 Cluster

iSCSI (limited support)

Boot from SAN (limited support)

New host and Multipath I/O (MPIO) for mainly AIX and Solaris

Reference the EMC Support Matrix (ESM) for more information on iSCSI, Boot from SAN, and
Host/MPIO additions.

Table 37 SRDF N-X support

Area

Feature

Description

HYPERMAX OS
data services

SRDF N-X

SRDF N-X support enables replication to/from existing VMAX arrays with 5876 Enginuity to/
from VMAX3 arrays with HYPERMAX OS 5977.811.784 and supports CKD, FBA and thick/thin
devices. Reference Table 38 on page 25 SRDF N-X topology support matrix for more
information. For previous HYPERMAX OS 5977 releases, reference the EMC VMAX3 Family with
HYPERMAX OS 5977, Release Level HYPERMAX OS 5977.691.684 Release Notes.
Table 38 SRDF N-X topology support matrix

HYPERMAX OS
5977 version

Enginuity 5876 version (with required N-X fixes)


2-Site & 3-Site SRDF
(Concurrent, Cascaded, and
Star)

SRDF/Metro

SRDF/SQAR

5977.811.784

5876.288.195

5876.288.195 (SRDF/Metro
Witness Only)

5876.288.195

5977.691.684

5876.286.194

5876.286.194 (SRDF/Metro
Witness Only)

N/A

5977.596.583

5876.272.177

N/A

N/A

HYPERMAX OS data services

25

VMAX3 New and Changed Features

Note
l

EMC recommends running the latest version of Enginuity, the Enginuity versions
shown are the minimum versions required for each SRDF configuration with the
required N-X fixes. Contact your EMC representative for more information.

VMAX arrays running Enginuity 5876 with CKD zBoost feature require additional RDF
fixes to connect to HYPERMAX OS 5977.811.784.

HYPERMAX OS 5977.811.784 supports CKD only.

Management software
For more detailed product information, reference the documents listed in Additional
Resources on page 56.
Table 39 Service Level management

Area

Feature

Description

Management
software

Service Level
management

Service Level (SL) management for HYPERMAX OS 5977.811.784 has been enhanced to
provide the ability to:
l

Plan
n

Provision
n

FAST hinting for SQL server

Mainframe (FICON) support including CKD support

Monitor
n

Unisphere 360

Exclude SL windows

Manage
n

Non-disruptive migration

IPS packaging

Infrastructure updates

Serviceability
For more detailed product information, reference the documents listed in Additional
Resources on page 56.
Table 40 Pre-configuration of the VMAX3 Family arrays

Area

Feature

Description

Serviceability

Preconfiguration
of the VMAX3
Family arrays

For HYPERMAX OS 5977.811.784 factory pre-configuration now includes:


l

The arrays are also custom-built and pre-configured with the following features:
l

26

Mainframe (FICON host attachment and CKD device support)

DATA devices (TDATs)

HYPERMAX OS 5977.811.784 for EMC VMAX All Flash and EMC VMAX3 Family Release Notes

VMAX3 New and Changed Features

Table 40 Pre-configuration of the VMAX3 Family arrays

Area

Feature

Description
l

Data pools

Disk groups

Storage Resource Pool (one by default is pre-configured)

Service Levels:
n

Diamond, Platinum, Gold, Silver, Bronze* (open system)

Diamond, Bronze* (CKD device)

eNAS

SRDF (hardware aspects are pre-configured)

FAST.X & ProtectPoint (hardware aspects are pre-configured)

eManagement

D@RE

FCoE & iSCSI

Note

Optimized is the default Service Level setting.


Note

* For HYPERMAX OS 5977.596.583 and later, Bronze SL no longer requires 7.2K drives.

ProtectPoint
For more detailed product information, reference the documents listed in Additional
Resources on page 56.
Table 41 ProtectPoint

Area

Feature

Description

ProtectPoint

ProtectPoint

On storage arrays running HYPERMAX OS 5977.811.784, ProtectPoint adds the capability to


accelerate the data recovery process by using a differential restore to perform a full restore of
the protected data.
Note

The Data Domain backup appliances must be running Data Domain OS 5.7.1 or later.

ProtectPoint

27

VMAX3 New and Changed Features

Embedded NAS
For more detailed product information, reference the documents listed in Additional
Resources on page 56.
Table 42 Embedded NAS

Area

Feature

Embedded NAS

Embedded NAS HYPERMAX OS 5977.811.784 validates eNAS on all HYPERMAX OS code and supports:

28

Description

512 TB Capacity per Data Mover (applies to VMAX 200K, 400K and active Data Movers
only)

VMAX 400K with up to 8 Data Movers (requires a minimum of 4 engines)

HYPERMAX OS 5977.811.784 for EMC VMAX All Flash and EMC VMAX3 Family Release Notes

CHAPTER 6
Support Deprecation

This section includes the following topic:


l

Support deprecation .............................................................................................30

Support Deprecation

29

Support Deprecation

Support deprecation
Learn about features that are not supported in HYPERMAX OS 5977.
Table 43 Deprecated support

Type

Description

HYPERMAX OS

Device types

Removed: Thick device types are now superseded by thin device types.
HYPERMAX OS
Improvement: Thin device types reduce cost, improve capacity utilization, 5977.250.189
and simplify storage management.
Removed: The functionality within Vault to consume Symmetrix device
numbers.
Note

Vault still exists, only the functionality mentioned above has been
removed.
Removed: The functionality within Symmetrix File System to consume
Symmetrix device numbers.
Note

Symmetrix File System still exists, only the functionality mentioned above
has been removed.
Device attributes

Removed: Fixed Block Architecture Metas


Removed: Multiple local mirrors
Removed: Legacy IBM i models (2107 emulations for VMAX 20K and 40K)

Other functionality

Removed: Permacache
Removed: SymmIP
Removed: VLUN (v2)
Removed: Priority Quality of Service (QoS)

SRDF

30

Adaptive Copy Write Pending


Note: Disk mode is still supported

HYPERMAX OS 5977.811.784 for EMC VMAX All Flash and EMC VMAX3 Family Release Notes

HYPERMAX OS
5977.811.784

CHAPTER 7
Fixed Issues

This section includes the following topics:


l
l
l
l
l
l
l
l
l
l
l
l

Base functionality................................................................................................. 32
Enhancement........................................................................................................ 36
Fibre channel........................................................................................................ 36
Mainframe.............................................................................................................37
Online configuration change................................................................................. 38
Open replicator..................................................................................................... 38
Open systems....................................................................................................... 39
SRDF family........................................................................................................... 39
SRDF/A..................................................................................................................41
SymmWin..............................................................................................................41
TimeFinder-SnapVX............................................................................................... 41
Virtual provisioning............................................................................................... 42

Fixed Issues

31

Fixed Issues

Base functionality
Service
request
number

Fix
number/
OPT
number

Problem summary

Impact

69049624,
75832678

81400

During a Vault restore, drives may log wrong disk - mismatch in


Potential Data
serial number (error DD10) and drop Not Ready (Error 100B). The
Unavailability
problem is triggered by the HYPERMAX OS when incorrectly clears the
drive World Wide Name (WWN) from the back-end director drive WWN
table.

Knowledge
base article

197961

Errors: DD10, 100B


70721164

84375

During a Link Control Card (LCC) firmware upgrade, BC2B.5E and


BC2B.4C errors may be logged when an activation reset is performed
on each expander. This fix ensures that link issues do not occur
during the firmware load and provides enhanced debug reporting
information for Serial Attached SCSI (SAS) related events.

No Impact

N/A

Potential Data
Unavailability

N/A

Special Conditions: LCC firmware upgrade


Errors: BC2B.5E, BC2B.4C
70859338,
73342530,
74092948,
74208500,
74935450,
75287782,
75544700,
76081772,
76171580,
76447346,
76483988,
76551432

84568

72335418

83903

When a Fibre Channel director times out a host write I/O, it posts a
7810.44 error and leaves a lost slot lock on one of the tracks. This
will prevent other Fibre Channel directors accessing the track and
posting xx3C.07 errors.

Errors: 7810.44 , xx3C.07

There may be a race condition between threads that can lead to an


No Impact
exception (0EFF) when tracing a host-initiated abort (AB3E) or reset
(013D) at the same time that the oldest I/O on the device is releasing
its resources after the I/O is completed. This is a very rare condition.

N/A

Errors: 0EFF, AB3E, 013D


72595010,
77034420

85931

During a Meta Data repository expansion, a repository hash table


corruption may cause a director to become unresponsive.

Potential Data
Unavailability

N/A

Potential Data
Unavailability

199552

Errors: BE3E.EA, BE10.E6, BE10.F9, BE1D.1D, 02F2.01


70822272,
72774142,
74564844

84008

A heap data integrity issue, occurring on a port of the host director,


may cause hosts to be unable to connect to that port.

Special conditions: This may occur during link bounce or


connection lost/re-establishment events.

Error: 01F2.03

32

HYPERMAX OS 5977.811.784 for EMC VMAX All Flash and EMC VMAX3 Family Release Notes

Fixed Issues

Service
request
number

Fix
number/
OPT
number

Problem summary

Impact

72063528,
73899796,
74629424,
76061480,
76581922

84411

Pre-fetch used a non-standard lock holder that could not be freed by Potential Data
the scrubbing mechanism. In this rare situation, a slot was incorrectly Unavailability
left locked and it had to be manually unlocked.

Knowledge
base article

N/A

Special conditions: A slot is only left locked if a Fibre Channel


director fails while in the process of updating the pre-fetch indication
on a track. This is very rare.

Exposed environment: Open Systems


Errors: 8810.34, 283C.07
73752498,
77430382

84646

Pool rebalancing performance is slower than expected when a pool is Potential


less than 50% utilized.
Performance
Issue

N/A

73899796,
75360316

85644

A data unavailable event may occur when an online device upgrade


activity fails to expand the memory heap to accommodate the new
device meta data and the director is power cycled before the memory
heap expansion problem is addressed. This is an extremely rare
event.

Potential Data
Unavailability

N/A

74662666,
75287310,
75308480

86363

Under certain overlapping I/O profiles there could be performance


degradation and long response times due to contention.

Potential
Performance
Issue

N/A

75375958

85943

Under rare circumstances Syscall 920B_2C that is used to collect


Potential Data
statistics form the Infrastructure Manager (IM) director may cause the Unavailability
Data Services Emulation (EDS) director to become unavailable.

N/A

Errors: 0EFF, 93FF


75266576,
76046324,
76746402,
76881320

86583

75585230

86223

75658172,
76562442

86214

After a system restart, an internal heap corruption exposed by an


initiator may lead to the Fibre Channel director port becoming
unreceptive to further initiator logins.

Potential Data
Unavailability

N/A

The SYMCLI command "symdev -sid <id> -devs <dev#> free -all" may
fail with the error "One or more arguments are invalid." when stuck
local replication sessions are present on the device.

Potential
Application
Failure

N/A

An 0EFF.FF page fault causes Fibre Channel director slices to perform


an exception initialization process. This causes ports to go offline for
a short period before coming back online.

Potential Data
Unavailability

N/A

Potential
Performance
Issue

N/A

Errors: 01F2.02, AB38, D023

Errors: 0EFF, 0320.06, 0320.11, 4020.64


76027824

86432

iSCSI (Solutions Enabler) director slices may become unavailable if


there are more than 10 TCP connections and syscall 9235 is issued
by STP, causing a buffer overrun.

Special conditions: An environment where the number of iSCSI


connections exceeds 10 (excluding internal connections with
addresses 172.16.0.x and 172.17.0.x).
Errors: 2A.0DFF.FF, 2A.01F2.0A
Base functionality

33

Fixed Issues

Service
request
number

Fix
number/
OPT
number

Problem summary

Impact

75946208

86904

During a director, System Interface Board (SIB) or memory


Potential Data
replacement or a memory upgrade, another director board in the
Unavailability
system could become unavailable due to a SymmWin hourly
scheduled task that checks the status of the door LED. When the task
executes during the memory copyback step, it can cause an
exception reset which results in the director becoming unavailable
due to being in memory copyback state.

Knowledge
base article

N/A

Error: 93FFs
76258716

86677

After replacement, a flash I/O module may not sync up and continues Potential Data
to show as not ready.
Unavailability

N/A

76146894,
76808874

86833

In an environment upgraded from HYPERMAX OS 5977.498.472 to


5977.596.583 online, and then to 5977.961.684, uninitialized
pipelines will be present causing Storage vMotion failures. This
results in logging 5f10.e0 and 5f3e.e0 error messages.

Potential Data
Unavailability

N/A

No Impact

N/A

Errors: 5f10.e0, 5f3e.e0.


76532452

86932

This fix prevents CC3E.00 errors from logging excessively on Fibre


Channel directors when a F1 Compare Write command fails during
the compare phase.

Error: CC3E.00
77706910

20017769

During an online configuration change SymmWin may fail to merge


the existing Thin Devices (TDEV) with the new TDEV. The problem is
exposed by having TDEV and FTS devices in the configuration.

Potential Data
Unavailability

N/A

76615356

87173

Drive Hard Resets could occur when issuing an ACC command to a


Potential Data
spindle. The command could leave ports in Pending-Discovery for the Unavailability
spindle which could prevent IO to drives, leading to 0113, and 283C
errors.

N/A

Exposed Environment: SAS back-end


Errors: 0113, 283C, CD23, BC2B
76646696

86918

The scrubbing mechanism for metadata involved in logical replication Potential Data
has been enhanced to prevent the need for director reboots.
Unavailability

N/A

76634696

86952

After a Director replacement or a Flash SLIC replacement, the VMAX3


system may fail to synchronize the Flash SLICs if there are flash
pages where all file system (FS) mirrors are invalid.

Potential Data
Unavailability

N/A

76757410,
76909196,
77142750,
77191882,
77235520,
77240550,
77248004,
77265102,
77315162,

87413

The Hitachi Sunset Cove Plus solid-state drive (SSD) firmware may
trigger cyclic redundancy check (CRC) errors on RAID parity tracks
when writing IZERO tracks.

Potential Data
Loss/Data
Unavailability

N/A

34

Note

This fix requires fix 87673.

Errors: 282C.11, CD23.26, AD2C.94

HYPERMAX OS 5977.811.784 for EMC VMAX All Flash and EMC VMAX3 Family Release Notes

Fixed Issues

Service
request
number

Fix
number/
OPT
number

Problem summary

Impact

Knowledge
base article

87673

When a drive drops Write Disable (WD) it may leave a stuck RAID
Queue entry.

Potential Data
Unavailability

N/A

Potential Data
Unavailability

N/A

Potential Data
Unavailability

N/A

Performing a virtual storage platform (VSP) migration from an Hitachi Potential Data
Data System (HDS) to a VMAX3 array results in incorrect VMAX3 serial Unavailability
number and device World Wide Identifiers (WWIDs) being discovered.
This in turn prevents the customer from initiating the migration.

N/A

77343450,
77718854,
77918830
496357SYM

Error: B9.AD10.0C errors


76419128

87019

The front-end director may log 2A.0EFF.FF causing GuestOS (eNAS) to


reboot. An internal scrubbing mechanism may trigger a page fault
exception on the front-end director when freeing a stale device lock.

Error: 2A.0EFF.FF
76935736,
77685390,
77706910

87275

93FF.FF errors are logged on the Fibre Channel directors during a Fat
boot sequence, when the host sends a LUN reset to a device that has
a group reservation but no Persistent Group Reservation (PGR), and
the stack overflows when trying to read the reservation; or if the
reservation has been transferred to another Fibre Channel director in
the group.

Error: 93FF.FF
76911692

87115

Special conditions: Only occurs when port settings SPC2 and


OS2007 are turned off.
76993252,
77310836

87202

The online engine upgrade activity may take many hours to complete. Potential Data
The SymmWin script may get stuck at the step
Unavailability
monitor_md_mirrors_add_process that is rebalancing the Metadata
File System.

N/A

6461268

87683

After enabling the following Solutions Enabler counters the SE


director may log a 0EFF error and become unavailable due. This is
caused by syscall 9235_21.

Potential Data
Unavailability

N/A

Potential
Application
Failure

N/A

Solutions Enabler counters:


storstpd:dmn_se_tcp_metrics = Enabled
storstpd:dmn_se_nw_metrics = Enabled
storstpd:dmn_se_nwi_metrics = Enabled
storstpd:dmn_re_sg_metrics = Enabled
storstpd:dmn_re_nwc_metrics = Enabled

Error: 0EFF
74428918,
75869960,
76506298

85086

After upgrading Solutions Enabler from V8.0.3 to V8.1, if the syscall


920B_44 returns enough data to fill more than one syscall buffer,

Base functionality

35

Fixed Issues

Service
request
number

Fix
number/
OPT
number

Problem summary

Impact

Knowledge
base article

then the storstpd service might terminate unexpectedly with an


ACCESS_VIOLATION exception.
71033978

83900

The fix adds the EMC internal inline command,


Potential
8C,,,DFOS,SCRB,INOD,FIXE, to delete Distributed Flash Object System Maintenance
(DFOS) objects that are no longer valid for the current configuration.
Issue

N/A

Error: BE3E.E2
73161528

84738

This fix resolves an issue where the SymmWin memory replacement


script may cause a director to become unavailable when the step
"Read_Impl_From_Flash" is issued.

Potential Data
Unavailability

N/A

Enhancement
Service
request
number

Fix
number/
OPT
number

Problem summary

Impact

Knowledge
base article

72754540

84247

This fix improves the incremental clone copy time by reducing the
time taken to create the precopy clone session and activate the clone
session.

Potential
Performance
Issue

N/A

Knowledge
base article

Fibre channel
Service
request
number

Fix
number/
OPT
number

Problem summary

Impact

76813332,
77995954,
78122778

87240

Multiple Fibre Channel directors may become unavailable when the


Response Time Profiler switched on while a writesame unmap
workload is running.

Potential Data N/A


Unavailability

Errors: 2A.0EFF.FF

36

HYPERMAX OS 5977.811.784 for EMC VMAX All Flash and EMC VMAX3 Family Release Notes

Fixed Issues

Mainframe
Service
request
number

Fix
number/
OPT
number

Problem summary

Impact

Knowledge
base article

58553770

430047

In a Mainframe environment, when checking for EMC Compatible


Potential Data 172686
Extended (XRC) records in a cache slot, the FICON director might report Unavailability
00FF.FF errors, causing the director to reset and the host to become
disconnected.

Special conditions: XRC is not configured and the host is sending


the 0XA5 command for a track where record 1 has a DL=0.

Exposed environment: Mainframe FICON directors, Enginuity


5876.159.102 and later.

Errors: 00FF.FF, A2.00FF.FF


62518440,
65856576,
65970148

446073

In a Mainframe environment, a host terminating a Concurrent Copy


session with an extremely large number of side file entries can result
in a longer than normal time to remove the session, which can result
in directors becoming unavailable.

Potential Data 186576


Unavailability

Note

Fix 85537 is released under the internal OPT 486671.

Special Conditions: This issue occurs in environments with heavy


sidefile usage.

Exposed environment: Concurrent Copy in a Mainframe


environment.

Errors: C81C,03 B210.02, B210.03, 1729.10, 1729.30


70480438

473650

In a Mainframe environment, when issuing an SRDF Host Component


(SRDF-HC) CREATEPAIR SUSPEND command, the new SRDF R1 mirror,
which is intentionally left Not Ready (NR), is not marked as having
been made NR by the user. This can result in 0475 errors being
reported for the affected device.

Potential Data 201009


Unavailability

Error: 0475
497074SYM

87899

A Mainframe heavy I/O load may trigger 6817 and 4B17 errors on the
FICON directors due to a buffer credit handling problem.

Errors: 6817, 4B17

Potential
Performance
Issue

N/A

IOS050I CHANNEL DETECTED ERROR


IOS051I INTERFACE TIMEOUT DETECTED
IOS051I INTERFACE TIMEOUT DETECTED
IOS071I MISSING CHANNEL AND DEVICE END

Mainframe

37

Fixed Issues

Service
request
number

Fix
number/
OPT
number

Problem summary

Impact

Knowledge
base article

497732SYM

87954

A Mainframe heavy I/O load may trigger EC2A errors on the FICON
directors due to a buffer management issue which can result in a
temporary, non-fatal shortage of internal buffers which can reduce
performance.

Potential
Performance
Issue

N/A

Error: EC2A

Online configuration change


Service
request
number

Fix
number/
OPT
number

Problem summary

Impact

Knowledge
base article

77040466

87269

When an online configuration change is run to add Fibre Channel


emulation SLIC bifurcated I/O modules to previously unpopulated
slots (2 or 8), Receiver Status correctable errors are logged.

Potential
Maintenance
Issue

N/A

Error: CE3E.04
74044398,
74141380,
74902958,
75417968,
75957192

84858

73278452,
77202546,
77202596,
77202754,
77706910,
77726394

86043

When drives are added to an existing DAE, the ports on the secondary Potential Data N/A
DS slice might not get enabled, leading to the drive not entering a
Unavailability
ready state if the primary DS becomes unavailable and a dual initiator
failover operation begins.

Errors: 283C, 283E, 0113


The SymmWin QuickCacheVolsAdd script may fail if an online engine
add was previously performed on the VMAX3 array without fix 86043
installed.

Potential Data N/A


Unavailability

Error: F4EF.40

Open replicator
Service
request
number

Fix
number/
OPT
number

Problem summary

Impact

Knowledge
base article

69110684,
69111744

82129

This fix prevents 27CE, E410, and 013C errors from being logged
during a configuration change in an Open Replicator for VMAX (ORS)
environment.

No Impact

198393

Errors: 27CE, E410, 013C

38

HYPERMAX OS 5977.811.784 for EMC VMAX All Flash and EMC VMAX3 Family Release Notes

Fixed Issues

Open systems
Service
request
number

Fix
number/
OPT
number

Problem summary

Impact

Knowledge
base article

73234396

84489

Some host initiators do not appear in the 'symaccess list logins'


output, resulting in the inability to create a host in Unisphere or
manually add the World Wide Names after earlier host creation.

No Impact

N/A

No Impact

N/A

Knowledge
base article

Special conditions: Entries exceeded the 128 maximum limit in the


login history table per director/port.
73457400

84527

The VMAX3 system incorrectly returns a good status when a


reservation key is zero during a persistent reservation (PR) test on a
Windows 2012 cluster.

Exposed environment: Two Windows 2012 R2 hosts that are used


by SW Datacore SANsymphony-Vcluster (this works like a cluster
using SCSI3 Persistent Reservation).

SRDF family
Service
request
number

Fix
number/
OPT
number

Problem summary

Impact

72863552

481309

In an SRDF environment, the D0 control commands may fail with


D022.0D timeout errors. Without the fix the problem triggers when
there is a large discrepancy in the director`s timer.

Potential Data 205400


Unavailability

Exposed environment: SRDF configured systems.


Errors: D022.0D, D03E.25.
74661270,
76716168

85439

The user formats a device on the R1 system from a host that uses
unmap/write-same. This causes the corresponding device on the R2
system to become fully allocated.

Potential
Compatibility
Issue

N/A

74043164,
74765020,
75419860

85003

The system may be unable to establish SRDF links in an SRDF


configuration between VMAX V3 arrays running HYPERMAX OS 5977
and VMAX V2 arrays running Enginuity 5876 if the SRDF group
contains more than 1365 (0x555 hex) devices.

Potential Data N/A


Unavailability

74077030,
75221486

484905

In SRDF/S (Synchronous) mode, SRDF directors may become


Potential
temporarily unresponsive, impacting host I/O performance. This issue Performance
may occur when SRDF is processing a write request and the write
Issue
pending (WP) is not set in the cache slots. Internally this is known as
legal 2A2A condition.

N/A

Errors: 20CE.21, 05CE.11

Open systems

39

Fixed Issues

Service
request
number

Fix
number/
OPT
number

Problem summary

Impact

Knowledge
base article

60753288,
74598332

85619

SRDF/A will not become consistent due to stuck invalid tracks on a


device after being in adaptive copy disk mode. This is because cache
counters have become out of sync with the devices' metadata due to
corrupt mirror hints.

Potential Data N/A


Unavailability

74681088,
76108732

85337

Execution of a Cascading SRDF operation between a R1 on a storage


Potential Data N/A
system running Enginuity 5786 and a R21 on a storage system
Loss/Data
running HYPERMAX OS 5977 may trigger meta data corruption xx10,
Unavailability
xx2E, 2A0C errors on the SRDF R21 devices when a NULL (empty) track
is copied from the R1 device to the R21 device.

Errors: xx10, xx2E, 2A0C


72933354

86130

In an SRDF environment, when the status of an RDF device changes


Potential Data N/A
(for example, an R2 device becoming read/write enabled due to a
Unavailability
split command), the storage system issues a Unit Attention. If this
occurs when a UNISYS Dorado host is starting up and bringing the
path to the storage system online, the host generates a ABNORM error
and fails to start.

74661270

85652

In an SRDF environment, the output from the A7,RASN inline


command does not show all ports and all groups. This is due to the
system incorrectly updating the information it holds on paths. This
has the potential to cause problems when deleting groups as that
action can cause paths that are still operational to be reset.

Potential Data N/A


Loss

75465374

86071

In an SRDF environment, SRDF links between VMAX Family arrays and


VMAX3 Family arrays would not re-establish after an SRDF link
bounce.

Potential Data N/A


Unavailability

75393004

86326

In an SRDF environment, if a SnapVX session fails for any reason, the


device level status is set to "Fail". Subsequent termination of the
failed SnapVX session does not clear up the failed status of the
device. It requires manual intervention to reset the device failed
status.

Potential
Recovery
Issue

N/A

76494398

86736

This fix improves the debug information for error codes 3D10.71 and
3D10.6E by adding device and failing information to the short trace
output.

No Impact

N/A

Errors: 3D10.71, 3D10.6E


76918416

87189

In an SRDF environment, a VMAX3 system with a large Geometry


Compatible Mode (GCM) device and a Logical Block Address (LBA)
calculation set to more than a 32-bit value will result in the LBA being
cut, and the R2 not being able to accept a write from the R1. Errors:
0533 (VMAX3 Family); 052F (VMAX Family).

Potential Data N/A


Unavailability

Exposed environment: VMAX volumes having an odd number of


cylinders of at least 2236963 (decimal) cylinder size connected to a
VMAX3 GCM volume of equal size.
77054070,
77092680

40

87208

In an SRDF Metro environment, writing to devices that are larger than


0x111111 cylinders may occasionally result in data unavailability
(errors 5ACD).

HYPERMAX OS 5977.811.784 for EMC VMAX All Flash and EMC VMAX3 Family Release Notes

Potential Data N/A


Unavailability

Fixed Issues

SRDF/A
Service
request
number

Fix
number/
OPT
number

Problem summary

Impact

Knowledge
base article

76405486

86667

In an SRDF environment, 00CA errors may log every hour if the SRDF/A No Impact
cycle stops switching. This fix prevents these errors from logging
excessively.

N/A

Problem summary

Impact

Knowledge
base article

Potential
Performance
Issue

N/A

Knowledge
base article

SymmWin
Service
request
number

Fix
number/
OPT
number

75641516

20017692 The SymmWin Disk Utility Monitor may issues Syscalls on the front
end directors too frequently causing I/O latency (0F3E error). The fix
reduces the frequency of the Syscalls and move their execution to the
IM directors.

TimeFinder-SnapVX
Service
request
number

Fix
number/
OPT
number

Problem summary

Impact

73003672,
73786654,
73816332,
74951382,
75373206

483643

A VMAX3 system generates an error and can call home when the
space allocated for Remote Data Pointer (RDP) data is 90%, 95%, and
100% used. This fix adds additional errors and call home events
when RDP usage reaches 50%, 60%, 70%, and 80%.

Potential Data N/A


Loss/Data
Unavailability

Note

Fix 84253 is released under the internal OPT 489785 .

Errors: 28.0488.50, 28.0488.60, 28.0488.70, 28.0488.80


77116892

87296

In a TimeFinder environment, if an IFSC scan is run on stale data it


may corrupt the Inode Allocator causing the SnapVX session to fail.
This fix disables the IFSC scan from automatically fixing any issues
found.

Potential Data N/A


Loss/Data
Unavailability

SRDF/A

41

Fixed Issues

Virtual provisioning
Service
request
number

Fix
number/
OPT
number

Problem summary

Impact

Knowledge
base article

76099834

87200

FAST movement requests may be slower than expected.

Potential
Performance
Issue

N/A

42

HYPERMAX OS 5977.811.784 for EMC VMAX All Flash and EMC VMAX3 Family Release Notes

CHAPTER 8
Known Issues and Limitations

This section includes the following topics:


l
l

Known issues ....................................................................................................... 44


Limitations............................................................................................................ 44

Known Issues and Limitations

43

Known Issues and Limitations

Known issues
There are no known issue in this release.

Limitations
Learn about current limitations in HYPERMAX OS 5977.811.784.
For previously lifted limitations, reference the EMC VMAX3 Family with HYPERMAX OS 5977,
Release Level HYPERMAX OS 5977.691.684 Release Notes.

Platform and infrastructure


Table 44 Dynamic Virtual Matrix limitation

Limitation

First affected release Affected platform

Diagnostic loopback is not supported.

HYPERMAX OS
5977.250.189

Limitation lifted

VMAX3 Family and


VMAX All Flash

Table 45 VMAX engine serviceability limitations

Limitation

First affected release Affected platform

Hardware replacement support plan:

HYPERMAX OS
5977.250.189

VMAX3 Family and


VMAX All Flash

HYPERMAX OS
5977.250.189

VMAX3 Family and


VMAX All Flash

FCoE or iSCSi protocols are not supported on the


HYPERMAX OS
same front end I/O module, a separate front end I/O 5977.691.684
module is needed for each protocol.

VMAX3 Family and


VMAX All Flash

No script automated engine replacement

No script automated DAE replacement

Engineering will support a manual procedure


when required

Online PDU replacement script is not supported (fly


and fix workaround).

Limitation lifted

Table 46 VMAX performance improvement limitation

Limitation

First affected release Affected platform

Limitation lifted

FlashBoost does not support the disabling of


asynchronous cache.

HYPERMAX OS
5977.691.684

HYPERMAX OS
5977.811.784

44

VMAX3 Family and


VMAX All Flash

HYPERMAX OS 5977.811.784 for EMC VMAX All Flash and EMC VMAX3 Family Release Notes

Known Issues and Limitations

HYPERMAX OS data services


Table 47 VMAX3 Hypervisor limitation

Limitation

First affected release

Affected platform

Access restricted to EMC personnel.

HYPERMAX OS
5977.250.189

VMAX3 Family

Limitation lifted

Table 48 SRDF/A limitation

Limitation

First affected release

Affected platform

It is not possible for a host read from the R1


device to receive its data from the remote SRDF/A
R2 device when DSE has any deltas saved to disk
and there is a dual-drive failure (R1 device local
mirrors are unavailable).

HYPERMAX OS
5977.497.471

VMAX3 Family and


VMAX All Flash

In Multi-Session Consistency (MSC) configuration


the minimal cycle switch time settings should not
be below 6 seconds. The default cycle switch time
is 15 seconds.

HYPERMAX OS
5977.811.784

VMAX3 Family and


VMAX All Flash

Limitation lifted

Table 49 SRDF/Metro limitations

Limitation

First affected release

Affected platform

SRDF/Metro configurations do not support


Concurrent or Cascaded SRDF devices.

HYPERMAX OS
5977.691.684

VMAX3 Family and


VMAX All Flash

Both the source (R1) and target (R2) arrays must be HYPERMAX OS
running HYPERMAX OS 5977.691.684 or later.
5977.691.684

VMAX3 Family and


VMAX All Flash

Existing SRDF device pairs that participate in an


SRDF mode of operation cannot be part of an
SRDF/Metro configuration; SRDF device pairs that
participate in an SRDF/Metro configuration cannot
participate in any other SRDF mode of operation.

HYPERMAX OS
5977.691.684

VMAX3 Family and


VMAX All Flash

The R2 cannot be larger than the R1.

HYPERMAX OS
5977.691.684

VMAX3 Family and


VMAX All Flash

Devices cannot have Geometry Compatibility Mode HYPERMAX OS


(GCM) set.
5977.691.684

VMAX3 Family and


VMAX All Flash

Devices cannot have User Geometry set.

HYPERMAX OS
5977.691.684

VMAX3 Family and


VMAX All Flash

Open Replicator is not supported.

HYPERMAX OS
5977.691.684

VMAX3 Family and


VMAX All Flash

Devices cannot be Business Continuance Volumes


(BCV).

HYPERMAX OS
5977.691.684

VMAX3 Family and


VMAX All Flash

Devices cannot be used as the target (R2) devices


when the SRDF devices are RW on the SRDF link

HYPERMAX OS
5977.691.684

VMAX3 Family and


VMAX All Flash

Limitation lifted

HYPERMAX OS data services

45

Known Issues and Limitations

Table 49 SRDF/Metro limitations (continued)

Limitation

First affected release

Affected platform

Limitation lifted

SRDF/Metro with Consistency with xCopy/ODX is


not supported.

HYPERMAX OS
5977.691.684

VMAX3 Family and


VMAX All Flash

Online devices expansion is not supported.

HYPERMAX OS
5977.691.684

VMAX3 Family and


VMAX All Flash

FAST.X is not supported.

HYPERMAX OS
5977.691.684

VMAX3 Family and


VMAX All Flash

HYPERMAX OS
5977.811.784

SCSI 2 and SCSI 3 Cluster are not supported,


please reference the EMC Support Matrix (ESM) for
more information.

HYPERMAX OS
5977.691.684

VMAX3 Family and


VMAX All Flash

HYPERMAX OS
5977.811.784

The only valid SRDF mode is active, this mode


cannot be changed once the device pairs are in an
SRDF/Metro configuration.

HYPERMAX OS
5977.691.684

VMAX3 Family and


VMAX All Flash

The SRDF Consistency state cannot be changed


once it is enabled for all SRDF devices.

HYPERMAX OS
5977.691.684

VMAX3 Family and


VMAX All Flash

Controlling devices in an SRDF group that contain a HYPERMAX OS


mixture of source (R1) and target (R2)devices is not 5977.691.684
supported.

VMAX3 Family and


VMAX All Flash

The SRDF pair bias device in an SRDF/Metro


configuration can only be changed when the SRDF
pair state is Active-Active or Active-Bias.

HYPERMAX OS
5977.691.684

VMAX3 Family and


VMAX All Flash

Consistency Group (CG) SRDF control and set


operations are allowed on one SRDF group at a
time.

HYPERMAX OS
5977.691.684

VMAX3 Family and


VMAX All Flash

The symrecover command is not available with


SRDF/Metro.

HYPERMAX OS
5977.691.684

VMAX3 Family and


VMAX All Flash

SRDF/Metro does not support FCoE front-end


capabilities.

HYPERMAX OS
5977.691.684

VMAX3 Family and


VMAX All Flash

SRDF/Metro has limited iSCSI support. Please


reference EMC Support Matrix (ESM) for more
details on support hosts and clusters.

HYPERMAX OS
5977.691.684

VMAX3 Family and


VMAX All Flash

SRDF/Metro does not support:

HYPERMAX OS
5977.811.784

VMAX3 Family and


VMAX All Flash

HYPERMAX OS
5977.811.784

VMAX3 Family and


VMAX All Flash

with SyncInProg or Active-Active or Active-Bias


SRDF pair state.

Mainframe CKD

ProtectPoint

CloudArray

Mobility Safe ID with ALUA

VAAI commands are supported except for xCopy/


ODX.

46

HYPERMAX OS 5977.811.784 for EMC VMAX All Flash and EMC VMAX3 Family Release Notes

Known Issues and Limitations

Table 49 SRDF/Metro limitations (continued)

Limitation

First affected release

Affected platform

Microsoft Cluster with SRDF/Metro is not


supported with non-uniform connection (without
cross-connects).

HYPERMAX OS
5977.811.784

VMAX3 Family and


VMAX All Flash

Limitation lifted

Table 50 SRDF N-X support limitations

Limitation

First affected release

Affected platform

A VMAX array running Enginuity 5876 whose R1 has HYPERMAX OS


RecoverPoint co-existence isn't supported when
5977.497.471
connected to the R2 of a VMAX3 array running
HYPERMAX OS 5977.

VMAX3 Family

There is no support for EMC FAST coordination


propagation between a VMAX3 array running
HYPERMAX OS 5977, and a VMAX array running
Enginuity 5876.

HYPERMAX OS
5977.497.471

VMAX3 Family

An update operation on the source (R1) side after a


failover, where the target (R2) side is still
operational to the hosts is not supported when the
source (R1) side is running VMAX 10K, 20K, 40K
with Enginuity 5876 code levels.

HYPERMAX OS
5977.497.471

VMAX3 Family

Remote Pair Flashcopy is not supported between a


VMAX3 array running HYPERMAX OS 5977, and a
VMAX array running Enginuity 5876.

HYPERMAX OS
5977.811.784

VMAX3 Family

Limitation lifted

Table 51 Data compression limitations

Limitation

First affected release

Affected platform

Write Acceleration (WA) and/or FAST Write on Fibre


Channel SRDF links require that software and
hardware compression is disabled.

HYPERMAX OS
5977.497.471

VMAX3 Family

The online addition of an SRDF compression frontend I/O module is supported, with a limitation, if a
copper port in a GigE SRDF 1 Gb/s front-end I/O
module is configured. After a SymmWin script
failure, it is necessary to manually reset the copper
ports in order to activate hardware compression.

HYPERMAX OS
5977.596.583

VMAX3 Family

Limitation lifted

HYPERMAX OS
5977.811.784

Table 52 SRDF features not available

Limitation

First affected release

Affected platform

Limitation lifted

16 Gb/s front-end I/O modules are not supported for HYPERMAX OS


SRDF functionality
5977.497.471

VMAX3 Family

HYPERMAX OS
5977.811.784

SNMP with GigE SRDF is not supported.

VMAX3 Family

HYPERMAX OS
5977.497.471

HYPERMAX OS data services

47

Known Issues and Limitations

Table 52 SRDF features not available (continued)

Limitation

First affected release

Affected platform

IPSec is not supported for SRDF functionality over


GigE.

HYPERMAX OS
5977.497.471

VMAX3 Family

Limitation lifted

Table 53 Open Replicator limitation

Limitation

First affected release

Affected platform

Limitation lifted

ORS pace is not supported.

HYPERMAX OS
5977.497.471

VMAX3 Family and


VMAX All Flash

ORS multi-target is not supported.

HYPERMAX OS
5977.497.471

VMAX3 Family and


VMAX All Flash

ORS push is not supported.

HYPERMAX OS
5977.497.471

VMAX3 Family and


VMAX All Flash

Interoperability with local replication and SRDF is not


supported.

HYPERMAX OS
5977.497.471

VMAX3 Family and


VMAX All Flash

ORS I/O may not be distributed evenly across ports.

HYPERMAX OS
5977.497.471

VMAX3 Family and


VMAX All Flash

HYPERMAX OS
5977.811.784

ORS I/O is not distributed evenly across participating


Fibre Channel directors.

HYPERMAX OS
5977.497.471

VMAX3 Family and


VMAX All Flash

HYPERMAX OS
5977.811.784

The symsan command may return incomplete results HYPERMAX OS


5977.497.471
on all flash arrays.

VMAX3 Family and


VMAX All Flash

ORS may not protect against torn pages when doing a HYPERMAX OS
hot pull with donor update.
5977.497.471

VMAX3 Family and


VMAX All Flash

The symrcopy pull from a larger device to a smaller


device with or without the -force_copy option is
not supported in HYPERMAX OS 5977.

HYPERMAX OS
5977.497.471

VMAX3 Family and


VMAX All Flash

ORS may experience performance degradation on


devices greater than 16 TB.

HYPERMAX OS
5977.497.471

VMAX3 Family and


VMAX All Flash

ORS with Donor Updates may report a B514.06 error


which may be ignored if the session completes.

HYPERMAX OS
5977.691.684

VMAX3 Family and


VMAX All Flash

A single discovery of 512 concurrent sessions may


result in a discovery error, separate the sessions into
2 or more files of less than 256 concurrent sessions
per discovery.

HYPERMAX OS
5977.691.684

VMAX3 Family and


VMAX All Flash

The symsan command may return the incorrect slice


letter, the World Wide Name (WWN) reports correctly.

HYPERMAX OS
5977.811.784

VMAX3 Family and


VMAX All Flash

HYPERMAX OS
5977.811.784

HYPERMAX OS
5977.811.784

Table 54 Online addition of DX emulation limitation

Limitation

First affected release

Affected platform

The online addition of DX emulation is not supported


in Solutions Enabler or Unisphere for VMAX.

HYPERMAX OS
5977.596.583

VMAX3 Family and


VMAX All Flash

48

HYPERMAX OS 5977.811.784 for EMC VMAX All Flash and EMC VMAX3 Family Release Notes

Limitation lifted

Known Issues and Limitations

Table 54 Online addition of DX emulation limitation

Table 55 FAST.X limitation

Limitation

First affected release

Affected platform Limitation lifted

Data services are not supported with CloudArray.

HYPERMAX OS
5977.691.684

VMAX3 Family

Table 56 Online device expansion limitation

Limitation

First affected release

Affected
platform

Online device expansion:

HYPERMAX OS
5977.691.684

VMAX3 Family and


VMAX All Flash

Only applies to TDEVs with sufficient SRP capacity.

Does not apply to CKD devices and the following


external devices:
n

iSeries devices

Celerra/NAS devices

ProtectPoint external backup and restore


devices

Provides the ability to increase the device size only.

Is not available if the devices are being replicated


via SRDF, TimeFinder, ProtectPoint or ORS.

Limitation lifted

Table 57 Metadata efficiency limitation

Limitation

First affected release

Affected platform Limitation lifted

Metadata efficiency is available for new installs with


HYPERMAX OS 5977.811.784 and later only.

HYPERMAX OS
5977.811.784

VMAX3 Family and


VMAX All Flash

Table 58 Mainframe CKD support

Limitation

First affected release

Affected platform

Access to open systems FBA devices through a


mainframe host adapter is not supported

HYPERMAX OS
5977.811.784

VMAX3 Family and


VMAX All Flash

Compatible Extended (Extended Remote Copy (XRC)) is


not supported.

HYPERMAX OS
5977.811.784

VMAX3 Family and


VMAX All Flash

Remote Pair Flashcopy is only available on VMAX3 arrays


running HYPERMAX OS 5977.811.784.

HYPERMAX OS
5977.811.784

VMAX3 Family and


VMAX All Flash

Fujitsu CKD emulation support is not available.

HYPERMAX OS
5977.811.784

VMAX3 Family and


VMAX All Flash

Limitation lifted

HYPERMAX OS data services

49

Known Issues and Limitations

Table 59 Mobility Safe ID with ALUA

Limitation

First affected release

Affected platform

FcoE is not supported with ALUA.

HYPERMAX OS
5977.811.784

VMAX3 Family and


VMAX All Flash

Limitation lifted

Management software
Table 60 Embedded management limitations

Limitation

First affected release

Affected platform Limitation lifted

Embedded management is available for new installs


with HYPERMAX OS 5977.691.684 and above.

HYPERMAX OS
5977.691.684

VMAX3 Family and


VMAX All Flash

IPv6 is not supported.

HYPERMAX OS
5977.691.684

VMAX3 Family

HYPERMAX OS
5977.811.784

Serviceability
Table 61 Simplified SymmWin limitation

Limitation

First affected release

Affected platform Limitation lifted

Simplified SymmWin is the only interface to run


replacement scripts.

HYPERMAX OS
5977.250.189

VMAX3 Family And


VMAX All Flash

Table 62 Dual Management Module Control Station limitations

Limitation

First affected release

Affected platform Limitation lifted

MMCS failover is triggered manually after EMC


Customer Service has determined that the primary
MMCS is not functioning.

HYPERMAX OS
5977.250.189

VMAX3 Family And


VMAX All Flash

The secondary MMCS can only run maintenance that


affects the primary. If the primary MMCS is not
functioning it needs to be replaced.

HYPERMAX OS
5977.250.189

VMAX3 Family And


VMAX All Flash

The MMCSs location is fixed on engine 1 with the


primary located on side A and the secondary onside B.

HYPERMAX OS
5977.250.189

VMAX3 Family And


VMAX All Flash

Action scripts can only run on the primary MMCS.

HYPERMAX OS
5977.250.189

VMAX3 Family And


VMAX All Flash

A failed procedure can only be recovered on the MMCS


it failed on.

HYPERMAX OS
5977.250.189

VMAX3 Family And


VMAX All Flash

50

HYPERMAX OS 5977.811.784 for EMC VMAX All Flash and EMC VMAX3 Family Release Notes

Known Issues and Limitations

ProtectPoint
Table 63 ProtectPoint limitation

Limitation

First affected release

Affected platform Limitation lifted

The maximum number of eDisks per engine is 2,048.

HYPERMAX OS
5977.497.471

VMAX3 Family and


VMAX All Flash

Security
Table 64 Data at Rest Encryption limitation

Limitation

First affected release

Affected Platform

Existing VMAX3 arrays do not support a non-disruptive


HYPERMAX OS
online upgrade of D@RE, an upgrade license is available 5977.596.583
for existing arrays that wish to re-install with D@RE
enabled.

VMAX3 Family and


VMAX All Flash

External key manager is not supported.

VMAX3 Family and


VMAX All Flash

HYPERMAX OS
5977.596.583

Limitation lifted

Legacy limitations
Table 65 Legacy limitations

Feature name

Limitation

Affected VMAX Platform Limitation lifted

ACLX

The Access Control Logix (ACLX) device has a default


HYPERMAX OS
factory configuration setting of a maximum of one port per 5977.250.189
Fibre Channel director to prevent device discovery
unavailability with some operating systems; this can
cause excessive device discovery completion times
and/or device inaccessibility.
You can change the default setting to make the device
accessible on a different port.

Script support

There is a system limitation of two concurrent upgrade


procedures (Solution Enabler's Configuration Manager
allows customers to run a maximum of two concurrent
upgrade procedures).

HYPERMAX OS
5977.250.189

FA statistics

lptask_time, management_time, and link_port_time are


always reported as zero.

HYPERMAX OS
5977.250.189

Data Services
Emulation

The HYPERMAX OS Data Services emulation I/O statistics


for read miss KBs are always reported as zero.

HYPERMAX OS
5977.250.189

Device allocation

The device-per-pool allocated capacity may revert to zero


for inactive devices.

HYPERMAX OS
5977.250.189

ProtectPoint

51

Known Issues and Limitations

Table 65 Legacy limitations (continued)

Feature name

Limitation

Microsoft 2012
(Win8) ODX
Support

Due to the increase in track size (from 64K to 128K) in


HYPERMAX OS
VMAX3 Family arrays, Windows 2012 issues ODX extents 5977.497.471
that do not align on these boundaries. As a result, offload
copies are failing with a check condition resulting in the
host being forced to perform a software copy. As a result,
you may experience a longer then expected time for the
copy request to complete.

16 Gb/s Fibre
Channel I/O
module

Ports on the 16 Gb/s Fibre Channel front-end I/O module


may take longer than expected to recover if a link bounce
occurs during active I/O. This issue may occur if the I/O
module is running any of its supported speeds (4, 8, 16
Gb/s) and applies to SRDF and host I/O traffic.

HYPERMAX OS
5977.250.189

SymmWin

SymmWin times out after 5 minutes when the number of


Solutions Enabler configuration change requests are
beyond system processing capabilities.

HYPERMAX OS
5977.596.583

52

Affected VMAX Platform Limitation lifted

HYPERMAX OS 5977.811.784 for EMC VMAX All Flash and EMC VMAX3 Family Release Notes

HYPERMAX OS
5977.811.784

CHAPTER 9
Hardware and Firmware

This section includes the following topic:


l

Hardware and firmware support............................................................................ 54

Hardware and Firmware

53

Hardware and Firmware

Hardware and firmware support


Learn about the hardware and firmware supported in HYPERMAX OS 5977.811.784.
Hardware
For detailed hardware information reference SolVe desktop.
SolVe Desktop

Provides links to documentation, procedures for common tasks, and connectivity


information for 2-site and 3-site SRDF configurations. To download the SolVe
Desktop tool, go to EMC Online Support at https://support.EMC.com and search for
SolVe Desktop. Download the SolVe Desktop and load the VMAX All Flash, VMAX3
Family, VMAX, and DMX procedure generator.
Note

You need to authenticate (authorize) your SolVe Desktop. After it is installed,


familiarize yourself with the information under Help tab.

Firmware
For detailed information about the latest firmware updates reference EMC VMAX3
Family HYPERMAX OS Operating Environment ReadMe for Firmware Packs Release Level 5977
available on https://support.EMC.com.

54

HYPERMAX OS 5977.811.784 for EMC VMAX All Flash and EMC VMAX3 Family Release Notes

CHAPTER 10
Additional Resources

This section includes the following topic:


l

Additional resources............................................................................................. 56

Additional Resources

55

Additional Resources

Additional resources
You can use these resources to find more information about this product, get support and
provide feedback.
Related Documentation
VMAX3 platform
l

EMC VMAX3 Family Product Guide for VMAX 100K, VMAX 200K, VMAX 400K with
HYPERMAX OS

EMC VMAX3 Family Site Planning Guide for VMAX 100K, VMAX 200K, VMAX 400K with
HYPERMAX OS

EMC VMAX Best Practices Guide for AC Power Connections

EMC VMAX Power-down/Power-up Procedure

EMC VMAX Securing Kit Installation Guide

EMC Unpacking Guide for VMAX3 Family and VMAX All Flash arrays

EMC VMAX3 Family Security Configuration Guide or VMAX 100K, VMAX 200K, VMAX
400K with HYPERMAX OS

VMAX All Flash platform


l

EMC VMAX All Flash Product Guide for VMAX 450F, 450FX , 850F, 850FX with
HYPERMAX OS

EMC VMAX All Flash Site Planning Guide for VMAX 450F, 450FX , 850F, 850FX with
HYPERMAX OS

Unisphere
l

EMC Unisphere for VMAX Release Notes

EMC Unisphere for VMAX Installation Guide

EMC Unisphere for VMAX Online Help

EMC Unisphere for VMAX Performance Viewer Online Help

EMC Unisphere for VMAX Performance Viewer Installation Guide

EMC Unisphere for VMAX REST API Concepts and Programmer's Guide

EMC Unisphere for VMAX Database Storage Analyzer Online Help

EMC Unisphere 360 for VMAX Release Notes

EMC Unisphere 360 for VMAX Online Help

EMC Unisphere 360 for VMAX Installation Guide

Solutions Enabler

56

EMC Solutions Enabler, VSS Provider, and SMI-S Provider Release Notes

EMC Solutions Enabler Installation and Configuration Guide

EMC Solutions Enabler CLI Command Reference

EMC Solutions Enabler Array Controls and Management CLI User Guide

EMC Solutions Enabler SRDF Family CLI User Guide

EMC Solutions Enabler TimeFinder Family (Mirror, Clone, Snap, VP Snap) CLI User
Guide

HYPERMAX OS 5977.811.784 for EMC VMAX All Flash and EMC VMAX3 Family Release Notes

Additional Resources

EMC Solutions Enabler SRM CLI User Guide

SRDF
l

EMC SRDF/Cluster Enabler Plug-in Product Guide

EMC SRDF/TimeFinder Manager for IBM i Product Guide

Mainframe Enablers
l

EMC Mainframe Enablers Installation and Customization Guide

EMC Mainframe Enablers Release Notes

EMC Mainframe Enablers Message Guide

EMC Mainframe Enablers ResourcePak Base for z/OS Product Guide

EMC Mainframe Enablers AutoSwap for z/OS Product Guide

EMC Mainframe Enablers Consistency Groups for z/OS Product Guide

EMC Mainframe Enablers SRDF Host Component for z/OS Product Guide

EMC Mainframe Enablers TimeFinder SnapVX Product Guide

EMC Mainframe Enablers TimeFinder/Clone Mainframe Snap Facility Product Guide

EMC Mainframe Enablers TimeFinder/Mirror for z/OS Product Guide

EMC Mainframe Enablers TimeFinder Utility for z/OS Product Guide

GDDR
l

EMC GDDR for SRDF/S with ConGroup Product Guide

EMC GDDR for SRDF/S with AutoSwap Product Guide

EMC GDDR for SRDF/Star Product Guide

EMC GDDR for SRDF/Star with AutoSwap Product Guide

EMC GDDR for SRDF/SQAR with AutoSwap Product Guide

EMC GDDR for SRDF/A Product Guide

EMC GDDR Message Guide

EMC GDDR Release Notes

z/OS Migrator
l

EMC z/OS Migrator Product Guide

EMC z/OS Migrator Message Guide

EMC z/OS Migrator Release Notes

z/TPF
l

EMC ResourcePak for z/TPF Product Guide

EMC SRDF Controls for z/TPF Product Guide

EMC TimeFinder Controls for z/TPF Product Guide

EMC z/TPF Suite Release Notes

Embedded NAS (eNAS)


l

EMC VMAX Embedded NAS Release Notes

EMC VMAX Embedded NAS Quick Start Guide

EMC VMAX Embedded NAS File Auto Recovery with SRDF/S

Additional resources

57

Additional Resources

ProtectPoint
l

EMC ProtectPoint Implementation Guide

EMC ProtectPoint Solutions Guide

EMC ProtectPoint File System Agent Command Reference

EMC ProtectPoint Release Notes

EMC VMAX Family Viewer

Illustrates system hardware, incrementally scalable system configurations, and


available host connectivity offered for VMAX arrays.
E-Lab Interoperability Navigator (ELN)

Provides a web-based interoperability and solution search portal. You can find the
ELN at https://elabnavigator.EMC.com.
SolVe Desktop

Provides links to documentation, procedures for common tasks, and connectivity


information for 2-site and 3-site SRDF configurations. To download the SolVe
Desktop tool, go to EMC Online Support at https://support.EMC.com and search for
SolVe Desktop. Download the SolVe Desktop and load the VMAX All Flash, VMAX3
Family, VMAX, and DMX procedure generator.
Note

You need to authenticate (authorize) your SolVe Desktop. After it is installed,


familiarize yourself with the information under Help tab.
Where to find product documentation
l

https://emc.com/

https://support.emc.com/

https://community.emc.com/community/products/vmax

Your comments
Your suggestions will help us continue to improve the accuracy, organization, and overall
quality of our content. Send your opinions of this document to:
VMAXContentFeedback@emc.com
Where to find the support matrix
For the latest support information, consult the EMC Support Matrix. It is available at
https://elabnavigator.emc.com.
Technical support
Go to EMC Online Support and click Service Center. You will see several options for
contacting EMC Technical Support. Note that to open a service request, you must have a
valid support agreement. Contact your EMC sales representative for details about
obtaining a valid support agreement or with questions about your account.
Additional support options
l

58

Support by Product EMC offers consolidated, product-specific information on the


Web at: https://support.EMC.com/products
The Support by Product web pages offer quick links to Documentation, White Papers,
Advisories (such as frequently used Knowledgebase articles), and Downloads, as well
as more dynamic content, such as presentations, discussion, relevant Customer
Support Forum entries, and a link to EMC Live Chat.

HYPERMAX OS 5977.811.784 for EMC VMAX All Flash and EMC VMAX3 Family Release Notes

Additional Resources

EMC Live Chat Open a Chat or instant message session with an EMC Support
Engineer.

eLicensing support
To activate your entitlements and obtain your VMAX3 Family, VMAX All Flash, or VMAX
10K, 20K, 40K Family license files, visit the Service Center at https://support.EMC.com,
as directed on your License Authorization Code (LAC) letter emailed to you.
For help with missing or incorrect entitlements after activation (that is, expected
functionality remains unavailable because it is not licensed), contact your EMC Account
Representative or Authorized Reseller.
For help with any errors applying license files through Solutions Enabler, contact the EMC
Customer Support Center.
If you are missing an LAC letter, or require further instructions on activating your licenses
through Online Support, contact EMC's worldwide Licensing team at licensing@emc.com
or call:
l

North America, Latin America, APJK, Australia, New Zealand: SVC4EMC


(800-782-4362) and follow the voice prompts.

EMEA: +353 (0) 21 4879862 and follow the voice prompts.

This document was accurate at publication time. New version of this document might be
released on EMC Online Support https://support.EMC.com. Check to ensure that you are
using the latest version of this document.

Additional resources

59

Additional Resources

60

HYPERMAX OS 5977.811.784 for EMC VMAX All Flash and EMC VMAX3 Family Release Notes