(OUR REF: LA/TS/201/15 ENQ: MOUDI HANGULA 02nd March 2016 Mr. Milton Louw Namibia Consumer Protection Group Windhoek PER E-MAIL: miltonlouw@gmail.com Dear Sir, PUBLIC COMMENTS IN RESPECT OF MTC'S NEW NETMAN PRODUCTS (NETMAN TURBOBOOST) TARIFFS AS PUBLISHED ON 24 DECEMBER 2015 IN THE GOVERNMENT GAZETTE NO. 5908 GENERAL NOTICE 568 We refer to the above-mentioned matter, your comments dated the 015 of February 2015 in respect of MIC'’s New Netman Products (Netman Turboboost) Tariffs as published in the Government Gazette No. 5908 General Notice 568 on the 24!" of December 2015 and our letter dated the 03% of February 2016. Kindly find attached a letter from MTC in response to your comments dated the 15! of February 2016, however, received on the 234 of February 2016 for your record keeping purposes. The Authority will consider the submissions as made by both parties and make a determination herein. We trust you find the above to be in order. Yours Sincerely, FESTUS K. MBANDEKA (MI CHIEF EXECUTIVE OFFICER eda Kish (Chas M: * Imber: Mr Moas| Haingura (Member a wonas-Vugs (Member) (A Chief Executive Office Mbandieka Ce ne Doris N. Hans-Kaumbs (Mer e Company Secretary: Mr Tanwall Davie(Our ref: H 01/2016/PKIREG Your tot LATSIZ01/5 foe Titenaero & ‘18February 2016 Mr. Festus Moandeka CCiof Executive Officer Communications Regulatory Authority of Namibia House 88, Robert Mugabe Avenue Windhoek Via emit legal@eran.na Deer Sir, RE: PUBLIC COMMENTS IN RESPECT OF YOUR NEW NETMAN PRODUCTS (NETMAN TURBOBOOST) ‘TARIFFS AS PUBLISHED BY NAMIBIA PROTECTION GROUP ‘The above mentioned comments received from the Namibia Consumer Protection Group received from yourselves on 5 February 2016 na letter dated 3 February 2016 bears reference. We reply thereto as flows: 4. Al Neiman Data Postpaid packeges as proposed are unlimited in data usage in that once the iree data is reeched during the eye the speeds are reduced to a maximum of §12 Kbps on 4G or 384 Kbps on 36. reached 2. The Netman Turboboostis an add-on product hat increases speed of data when the tiresnold speed during a specific cycle. 3. “The reverse of the argument of the NCPG that “the proposed tani is disriminetory in nature and unfaity panalze te lowest income eames and wil make the deta usage eight mes more expensive than fo he deta Eharged to high end market uoer i that a customer who has purchased a higher Netman package is vnaty {Teatec when they have not uly utized the speeds during a certain period 2s the cost per GB would then bo higher than the lower packages. 44. Itis @ common sales philosophy that bukvolume purchasers get discounts e.g, when one purchasers 10kg of sugar 28 opposed 10 7 kg, the pce per kg forthe 10kg wil be cheaper. These ae refered fo as volume incentives. 5, MTC’s éimis to encourage usage as much as possibe to recoup ts investments hence the volume incentives. ‘Yours feithtyy, Kanaleto $: Corporate Legal Services