Ethics and PRACTICE MANAGEMENT

Semester1
15 Hours / 1 Semester Credit

Instructors:

Semester: FAll 2015

Prerequisites:
None
Dates and Times: Wednesday 12:30 1:30pm
Gayle Todoki, D.Ac.(Hawaii)

Course Overview
This eight-part course provides students with the knowledge and skills necessary
to open and manage a practice, understand pertinent legal and ethical
considerations, and become familiar with the laws governing acupuncture and
oriental medicine. Semester two of this course focuses on clinic and patient
documentation, along with introducing preliminary marketing strategies.
Purpose of the Course
The purpose of this eight-part course is to provide students with the tools and
resources necessary to open and maintain a successful professional practice of
acupuncture and oriental medicine. Students learn how to formulate a business
plan, meet legal requirements, develop marketing strategies, and manage their
facilities, finances, and day to day activities in a professional manner. Ethical
issues are addressed, along with the role patient counseling and
communication skills play in the development of a successful practice. Classes
also focus on the legal, ethical, financial, economic, administrative, and risk
management aspects of clinical practice as a means to educate students on how to
enjoy a safe, successful, and profitable career as a licensed acupuncturist and Oriental
medical practitioner.
Course Learning Outcomes
Upon completion of this course, students will be able to:

Discuss procedures to maintain Patient Confidentiality

Discuss the need for Informed Consent
Discuss the acupuncture scope of practice
Identify procedures to ensure compliance with HIIPAA requirements.
Discuss ethical and legal aspects of referring patients to another practitioner
Discuss professional conduct and appropriate interpersonal behavior
Discuss the status of acupuncture and Oriental medicine in the US
Discuss the laws and regulations governing the practice of acupuncture and
Oriental medicine in Hawaii, understanding that these laws may vary from state

to state.
Discuss the need to recognize and clarify patient expectations
Discuss general liability insurance and legal requirements
Discuss Professional liability insurance: risk management and quality assurance
Build and manage a practice, including third party reimbursement
Discuss Professional development requirements
Perform basic bookkeeping for their practice
Demonstrate improved communications skills: listening, counseling, explaining,
and teaching
Manage psychological reactions that may arise during the course of treatment
Make appropriate referrals
Follow OSHA guidelines in the clinic

Course Calendar
Week One
Healing Environment
Week Two
Clinic and Patient Documentation Review

Intake Form
Patient History Form
Insurance Form
Consultation Form
Patient Sign In Sheet
Liability Waiver
Notice of Privacy Practices
Acknowledgement of Patient Rights
Confidential Information Authorization Form
Informed Consent
Herbal Prescription Instruction Form
Prescription Log
Fax Log
Supply Order Form
Letterhead
Receipts

Week Three

Week Ten

Patient Communication

HIPPA

Week Four

Week Eleven

SOAP

CNT

Week Five
SOAP

Week Twelve
CNT

Week Six
OSHA

Week Thirteen
CNT

Week Seven
OSHA

Week Fourteen
CNT Test

Week Eight
OSHA

Week Fifteen
CNT Test

Week Nine
OSHA Test

Method of Instruction
The instructor/facilitator will use a combination of various instructional strategies, which
may include lecture, presentations, handouts, group discussion, workshops,
demonstrations, visual displays, and practical applications.
Evaluation Methods
20% Participation and attendance
40% OSHA Test
40% CNT Test
Due Dates
All coursework is due by the last day of scheduled classes for the semester.
Required Text
CNT Manual by Council of Colleges of Acupuncture and Oriental Medicine