B123

Activity 2.3
Task 2
Making a case
Foundation of the
Inferences
case: data and initial
assumptions

Conclusion

Involvement of
others

A problem with a
Was the opertor willing to After investigation I can I had to liase with
component manufactured accept resposibility?
remove blame from
workshop manager
by us on a CNC Lathe.
operator as he checked who had to instruct
the component to correct inspection
procedure with correct department to
equipment.
measure
component to
determine diamter
incorrection
One of the diameters
Was it even the
It was not the operators Operator
wasnt big enough as per operators fault? Other
error. Which was of great understood that it
drawing specification.
Members of shopfloor
relif to the operator as he was not his fault
gave their own opinion of was on a warning
and assisted in
the situation.
already for incorrect
helping to solve the
machining.
issue
initial assumptions
Was it down to a
Machine error can be
CAM manager and
pointed to operator error machine error? been
removed as was tested workshop manger
or possibly machine error able to identify if the
after and was found to be liased with opertor
machine was faulty by functioning correctly.
to determine
machining the same
mchine was not
component again.
faulty
without changing the set
up and use a piece of
scrap the same size to
test the theory
Was it down to an issue Would the CAM
CAM were at fault as
The CAM Manager
with the CAM program? department accept
they had inputted the
was unhappy and
responsibility? The CAM incorrect line of program was challenging, to
manager can be
resulting in the diameter get to accept
unhelpful and aggresive been incorrect.
responsibility. But
if challenged without
after it was proven
correct information to
to be a fault From
back up an argument.
his department. He
had to accept

blame and
addressed the
issue with his team
member who had
made the error and
correction.