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This document discusses sustaining business by managing risks, obligations, and opportunities while responding to changes with a customer focus. It also outlines a three horizons framework for sustaining business that includes protecting and extending current operations in Horizon 1, innovating in Horizon 2, and exploring internal capabilities to enhance them in Horizon 3.
This document discusses sustaining business by managing risks, obligations, and opportunities while responding to changes with a customer focus. It also outlines a three horizons framework for sustaining business that includes protecting and extending current operations in Horizon 1, innovating in Horizon 2, and exploring internal capabilities to enhance them in Horizon 3.
This document discusses sustaining business by managing risks, obligations, and opportunities while responding to changes with a customer focus. It also outlines a three horizons framework for sustaining business that includes protecting and extending current operations in Horizon 1, innovating in Horizon 2, and exploring internal capabilities to enhance them in Horizon 3.