Documentos de Académico
Documentos de Profesional
Documentos de Cultura
Is it important?
Does it affect my
behavior?
I ’m
from
Chin
a
What if I’m not from New Zealand?
My real name is
“ Chinese
Gooseberry ”
NOT
“ KIWI ”!
I’m KIWI.
“Kiwi”
link to
“New Zealand “
in your mind?
What are the processes
in consumers decision making?
PROBLEM
RECOGNITIO
N
INFO
SEARCH
aluation of Alternativ
Screwdriver
Nail
File
Corkscrew
Scissors
Saw
HOW
Knife
DO Saw
PEOPLE
People
Screwdriver
Can
Opener
HOW
Knife Bottle Opener
DO
PEOPLE
CHOOSE Scissors
Corkscrew
Bottle Opener
s s o r s
Sci
n i f e
K
Nail File
Wood Saw
Corksc
rew
v e r
w d ri
cr e
S
Beauty
Imag
Credi e
tabil
ity
R i sk
d u c e
Re
Country of
Origin
TOTAL EXPERIENCE
Functional Emotional
England
EMOTIONAL
VALUE
Japan
Holland
of Origin Alwa
igh Involvement Produc
Low Involvement Produ
FEW
AMOUNT
OF
INFORMATION
LARGE
Familiarity
of Origin Alw
In 2007, 22% of all fakes
seized by EU customs
consisted of clothing and
around 80% of it from China
Fake apparel worth £10
million was seized, 70% came
from China.
“ Country of Origin “
play in consumer decision?