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the fragrance character remains consistent throughout the fragrance experience. Second, the diffuser offers
high, low and intermittent diffuser modes, giving you more control over the intensity and longevity of your
fragrance experience. Third, the diffuser offers 16 different light modes, allowing you to change your lighting to
complement your dcor or mood. Fourth, you can customise your fragrance experience by adding more or less
oil, or combining oils.
Does the Scentsy Diffuser system have advantages over Scentsy warmers and wax?
Both systems deliver exceptional fragrance experiences and some customers may prefer one system over the
other. Because they are such different experiences, we encourage you to highlight the benefits of Scentsys
diffusers and warmers over competing products rather than compare our systems to each other.
What are the different light options?
The Scentsy Diffuser features 16 elegant light options to suit your mood. There are two light modes, white and
colour. The white mode features high, low and candle-flicker options. The colour mode features a continuous
cycle of 12 colours (fuchsia, red, orange, yellow, lime, green, aquamarine, white, azure, blue, lavender, and
purple), or hold the light button for 1.5 seconds and set the diffuser on one colour to complement your mood,
dcor or oil. The Scentsy Diffuser may also be used with no light.
What if it runs out of water?
The diffuser will automatically shut off when it runs out of water.
How long can I leave the Scentsy Diffuser on?
The Scentsy Diffuser is designed to run for 4 to 8 hours depending on the density of oils and what setting is
used.
Is the Scentsy Diffuser eligible for Host Rewards?
Yes. Hosts may apply earned Host Credit to the Scentsy Diffuser. The Scentsy Diffuser requires two half-price
Host Rewards.
Can I use the Perpetual Party Reward toward the purchase of a Scentsy Diffuser?
No. Only Host Rewards earned from a qualifying party can be applied toward the purchase of a Scentsy Diffuser.
Will there be Combine and Save options available with the Scentsy Diffuser?
No.
How much area will the Scentsy Diffuser cover?
Many factors affect the fragrance experience, such as the size of the room, humidity, air flow and the amount of
oil used. The Scentsy Diffuser allows you to customise your fragrance experience for your personal preference
and room size, so we encourage you to experiment.
Will the Scentsy Diffuser replace my humidifier?
Though the Scentsy Diffuser will add some humidity to the room, it was not designed to replace a humidifier.
Can you replace the LED light?
No. A failure of the LED light would be classified as a manufacturers defect. Replacement would be covered by
the lifetime warranty.
Who pays for the warranty shipping?
To redeem the warranty, the consumer is responsible for paying shipping costs. For more details on the Scentsy
Diffuser warranty, visit scentsydiffuser.com.
Is the product safe?
The Scentsy Diffuser is flameless and meets all standard electrical requirements.
Should I use warm or cold water?
We recommend using clean, cold tap water.
SCENTSY DIFFUSER FAQ
6/29/15
6/29/15