Documentos de Académico
Documentos de Profesional
Documentos de Cultura
Lesson Overview: This lesson will introduce learners to the concept The SCARF model by
David Rock and the implications for leader's attempts to manage employee performance. The
lesson will educate learners on the fundamentals of the SCARF model, including status,
certainty, autonomy, relatedness, and fairness. Learners will apply knowledge by completing an
in class activity which requires them to complete a guided worksheet to demonstrate their
understanding of the concepts.
Materials:
Physical Resources
Training Room
Projector
Laptop and guest network access for corporate network
Whiteboard and accessories (markers, erasers, etc.)
Ask learners how working under a threat response can impact cognitive performance.
Ask learners to provide examples they have seen in the workplace with employees and
how they attempted to address the issues.
Ask learners how knowing about the SCARF model would lead them to plan different
intervention strategies.
Status: Discuss how leaders, by virtue of their "status", can invoke a threat response.
Ask learners in what ways leaders can diminish this threat response in employees.
Certainty: Discuss how a lack of certainty can invoke a threat response. Ask learners in
what ways leaders can diminish this threat response in employees.
Autonomy: Discuss how a lack of autonomy can invoke a threat response. Ask learners
in what ways leaders can diminish this threat response in employees.
Relatedness: Discuss a lack of relatedness can invoke a threat response. Ask learners in
what ways leaders can diminish this threat response in employees.
Fairness: Discuss how a lack of fairness (including perceived unfairness) can invoke a
threat response. Ask learners in what ways leaders can diminish this threat response in
employees.
Learner Participation: Facilitated discussion will be used to allow learners to bring forward
real life examples from their own performance management experiences. Prompts from the
SCARF model will be included in the PowerPoint presentation. An intentional effort will be
made to ensure learners are engaged in meaningful dialogue related to the examples and key
points. Learners will use a selected case study to apply concepts of this lesson.
Assessment: At the conclusion of instruction, learners will be provided a selected case study
depicting a performance management challenge and learners will describe how (select an
answer) the principles of The SCARF model would be applied in order to address performance
issues present in the case study, with 80% accuracy (as compared to correct response for each
question).
Questbase for Assessment Completion: Direct learners to log in to their Questbase accounts
and complete assessment, per included instructions.
Follow-through activities: Learners will apply knowledge from this lesson in subsequent
lessons. Learners will apply concepts from this lesson in order to manage performance issues in
the workplace effectively.