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Vesta

Asset Management, Inc.

The Firm
Vesta Asset Management, Inc.is a comprehensive commercial and residential management firm that operates under the
principle that assets don't stagnate when they are managed progressively by a team that drives consistent revenue and
strategic asset growth for its clients- where consummate performance is the lens by which success is measured. Our
business utilizes sustainable methods of effective operations, to drive business and increase property asset values for our
clients.

From data analysis, to in-house maintenance and project management,Vestaand its Principals focus on analytical
problem solving and cumulative business acumen to mine data to provide key insights and high-level recommendations
and create a streamlined approach towards strategic growth for our client's investment portfolios.

Leadership

Vesta Asset Management, Inc.is led by Paula Griffiths whose residential and commercial real estate management career
spans over a decade in New York and San Francisco. She strategically focused her experience in the residential and
commercial markets because she believed in the importance of gaining holistic perspectives on how these markets operate
in totality to each other, collecting best practices along the way.

After spending several years managing the operations of over 1.2M feet of commercial space located in Times Square New
York, she moved to San Francisco to focus on the area of real estate asset management. Her first property management
firm was purchased byPacific Union Property Management in 2012 and she continued with them as a consultant, providing
management support. She streamlined the business model, evaluated internal operations and communications, and
developed a strategic plan for expansion of the business and provided oversight of over 2,400 residential and commercial
units. She also partnered withPacific Union Internationalin the management and development of their Joint Ventures of
Mortgage Services, Insurance Services and the Property Management Division until the inception of her current firm.
The Principals atVesta Asset Managementare leaders and savants in the real estate industry. Our team specializes in
project management, tenant retention strategies, luxury sales and leasing, due diligence, marketing and unit valuation,
lease negotiation and enforcement, property operating performance, 24/hr. tenant contact, and facility inspections. We
manage a portfolio of investments across multiple property types including office, retail, mixed-use, and single and multifamily residential.

Commercial Management
Comprehensive and Holistic Management:
The combination of our expertise, flexibility, experience and exceptional make us extremely well suited to be your service
partner. We are constantly developing and improving upon management systems, quality programs, technical expertise,
and technology that produce measurable improvements in operating efficiency and cost savings. Our resources and the
talent available with Vesta Asset Management, Inc. give you the winning edge. We provide the following property
management services:

Lease Compliance and Administration


Tenant Services and Relations
Vendor and Contract Management
Emergency Preparedness
Sustainability Initiatives
Emergency Procedure Preparedness
Accounting and Financial Reporting

Lease Compliance and Administration


Lease Compliance and Administration:
Ensuring the accuracy of lease information including notice dates, encumbrances, rent, real estate taxes, insurance,
common are charges, tenant improvement recovery, sublease payments and profits is vital to the successful operation of
the asset.
Critical date management including expirations, rent increases, notice dates, insurance expirations
Critical information management including contracts, expense caps, exclusivities, allocations, lease options
Enforce tenant performance of lease provisions

Tenant Services and Relations:


Delivering Vestas standard exceptional service and focusing on consistency while fostering tenant relationships will ensure
tenant satisfaction and improve tenant retention.
Tenant correspondence
Develop and implement tenant relationship strategies
Regular tenant visitation by the property management staff
Responsiveness, prioritization and follow up to all tenant requests
24/7 access to property management personnel for day-to-day operations and after-hours emergencies

Tenant Services and Relations


Leasing Interface:
Presence of a local, on-site property representative to collaborate and support the leasing agents to achieve the owners
goals with respect to leasing and occupancy is the key to the success of the asset. Our property management team is
always available to provide assistance for touring, answer questions and support the listing agent/brokerage professional.
Support leasing objectives as determined by the owner
Provide and confirm availabilities
Participate and/or conduct tours with prospective tenants as needed

Vendor and Contract Management


Vendor and Contract Management:
By exercising economies of scale in the local market, Vesta Asset Management Inc. will ensure competitive pricing and
value of service from vendors, as well as improved property appearance and operations.
Competitive bidding to ensure the highest level of service at the best price
Vendor compliance with insurance requirements
Review and restructure of scope of services
Contract administration
Performance management
Warranty administration when applicable

Sustainability Initiatives
Implementation of Sustainability Initiatives:
Vesta Asset Management Inc. operates their buildings to maximize energy efficiency, recycle materials, limit waste, and
utilize green cleaning practices to limit the impact on the environment.
Energy Star registration
Recycling and composting
Tenant education
Client assistance in achieving LEED certification
Effective operating practices to implement low or no cost green initiatives

Emergency Procedure Preparedness


Emergency Preparedness and Implementation of Safety Program:
Emergency preparedness and safety is integrated into the daily business operations of all Vesta Asset Management, Inc.
managed properties to ensure the safety of tenants and employees, assure tenants that their interests are protected,
shorten recovery time following an emergency event, and reduce liability exposure for our clients.
Property specific emergency contacts, including emergency response personnel, local vendors, regional support
personnel and tenants
Documented safety policies and practices tailored to the property
Property specific safety manual

Accounting and Financial Reporting


From processing basic day-to-day transactions to complex accounting and reporting needs, our accounting professionals deliver
financial information that is both accurate and timely.
Our collaborative approach between Property Manager and Property Accountant allow us to deliver client financial reports that
enable you to make sound business decisions regarding your investment. We have a sophisticated standard financial reporting
package that we tailor so that it fits your unique reporting needs. Whether your accounting needs are for one building or a
portfolio of buildings, our scalable approach allows us to deliver a quality financial report in a cost efficient manner.

Vesta Asset Management, Inc. has implemented control procedures to reduce financial risk in the following areas:

Cash Management
Purchases
Cash Disbursements
Completeness and Accuracy of Rent Rolls
Tenant Billings (escalations, CAM, and related reconciliations)
Compliance with Management Agreement
Monthly Accruals (e.g. percentage rent, straight-line rent, expense, escalation, etc.)
Depreciation for Capital Additions

Financial Reporting:
Our accountants prepare the reporting packages in accordance with the clients frequency request, specifications, and
requirements. During preparation of the preliminary reports for review, the accountant completed a comprehensive financial
statement pre-close interactive checklist, which addresses all aspects of the data from the tie-out process, supporting schedules,
documentation of reconciling items, and report formatting. Upon completion, the accountant sends the monthly reporting
package to the property manager for review and approval.

Contact
P.415.994.3033
info@vesta-assets.com
www.vesta-assetmanagement.com

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