Greetings/Saludos: Para desconocidos Dear Sir/Madam Acaba con: Yours faithfully Si conoces el nombre de la persona: Dear Mrs/Mr/Miss/Ms (sin

punto en ingls britnico) Acaba con: Yours sincerely apellido (surname)

Complaining/ Reclamar

I'm writing to you about a . /Le escribo en relacin a To make matters worse/Para empeorar las cosas e !a"e been waiting #or ... days/weeks/ Hemos estado esperando durante... I would be grate#ul i# you could re#und us..../Les agradecera nos reembolsar

Gi"ing in#ormation/Responding to re$uests #or in#ormation/ %ar in#ormaci&n it! re#erence to your email o#/ En referencia a su email In response to your $uery/$uestion/re$uest/En respuesta a su pregunta 'ou asked me to e(plain/ Me pidi una explicacin.

Re$uesting in#ormation/ )edir in#ormaci&n I would be grate#ul i# you could../Les estara agradecido si pudiera I am writing in response to.. / Les escribo en respuesta a I would like to !a"e #urt!er in#ormation on..!/Me gustara tener ms informacin sobre
*R+S,S TI)IC+S: AS "A# AS $%M &'(&)#()D* +A,-$(. "#'M )/0)#$)(&) 1 e2periencia ('+ '(,Y!!! 34+ (A,S' ,)+ M) &'(&,4D) 3Y SAY$(.

"inally* it is important to ta5e into account that!!!! inalmente es importante tener en cuenta !ue...