Lynette Jeanne White

OBJECTIVE: To obtain a position in the field of Information Technology, specializing in Desktop Support

EDUCATION: Eastern Michigan University Ypsilanti, MI Bachelors of Applied Science Degree in Computer Information Systems, expected 2015 Transferred from Oakland Community College, classes to begin Summer 2014

Oakland Community College Royal Oak, MI Associates of Applied Science Degree in Computer Information Systems: Homeland Security G.P.A. 3.8/4.0 Acquired Graduation Date September, 2013; Magna Cum Laude Courses Taken: Windows 7 Windows Server 2008 Linux Computer Forensics System Security Network Security

Oakland Community College Royal Oak, MI Associates of Applied Science Degree in Computer Information Systems: Systems Analyst G.P.A. 3.8/4.0 Acquired Graduation Date May, 2013; Magna Cum Laude Courses Taken: Java Database Design and Management with Oracle SQL MySQL Database IT Project Management Web Design Wireless Handheld Application Development Web System Development

TECHNICAL SKILLS: Hardware: Netgear Wireless routers, switches, Tape Backups, VoIP telephones, Computer Service & Repair, Personal Servers Software: System restoration, Server 2008, Windows OS: XP-Windows 8, Oracle SQL, MySQL, SQL Lite, VMware Player, SBS 2008/2011, Shadow Copy, CCleaner, ADWCleaner, MX Records, EnCase, FTK, Wireshark, Paraben Device Seizure, Netbeans, Notepad++, Microsoft Office 2013 suite including Word, Excel, Access, Publisher, Outlook, Dreamweaver, Android SDK Developer, Zone Alarm, Malware Bytes, MS Security Essentials, MS Defender, Rootkit Backup, Norton Security, AVG, McAfee

TECHNICAL EXPERIENCE: Projects completed during Associates Degrees include: Project 1 Oracle SQL, Amazing Books for Oracle Certification Data Analyzed and RDBMS was created Queries and Sub Queries scripted Full Database with relevant information capable of millions of records. Developed utilizing the Oracles online course materials. Met all Oracle SQL Standards and Practices Project 2 Complete Forensics Report Captured and Analyzed Hard Disk Developed with Forensics Tool Kit Created HTML Document with entire report Project 3 Online services Web Application Developed with JSP and PHP that implimented a MySQL database RDBMS was used in direct relation to the server as well as the application itself using XHTML Structures Technical Support: Oakland Community College Practiced as a partime, volunteer technical support engineer Gained superb listening skills with a speciality in non-technical clientelle Learned patience and understanding in regards to a clients technical problems Managed exceptions to garauntee the problem was resolved in adequate time

EMPLOYMENT: Oakland Community College Royal Oak, MI (9/2013-Current) Computer Information Systems Tutor Technical Support for students on a walk in basis Provided explanation and guided help with software and hardware Troubleshooting for projects and software issues Advanced Problem solving with a specialty in ESL, and communication with nontechnical users

Graphic Sciences, Inc. Royal Oak, MI (2/2008-11/2008) Data Entry & Analysis Specialist Scanned Documents for back-up Typed all information with keywords for Database Printed onto Fiche Performed Tape backups for Disaster Recovery Performed with accuracy and speed CERTIFICATIONS: Currently seeking the Microsoft Certified Technology Specialist Certification AWARDS: Interpersonal Communication 3rd place public speaking award from Michigan Intercollegiate Speech League (MISL), with an outstanding service award within the MISL Community.