BI DNG KIN THC K THUT

DCH V BazanTV
Cho cn b CNV VNPT DAKLAK - Daknong

(Bin son v Trnh by: VTC)

Ban M Thut, 02/04/2010

Ni dung

Kim tra iu kin v chun b lp t. S u ni thit b - quy trnh lm vic. Phng php ci t modem - Thng s k thut ng dy thu bao. Qu trnh thc hin khi to ca STB Cc lu trc khi thc hin lp t BazanTV cho KH. Cu hnh ban u cho STB sau khi lp t
1. 2. 3. 4.

Nhp m xc thc u ra STB ph hp vi tng loi TV Cu hnh remote STB c th iu khin c TV Hng dn khch hng s dng dch v

KIM TRA IU KIN V CHUN B LP T

Khch hng phi thuc thit b c kh nng cung cp dch v IPTV: IP DSLAM v MSAN kt ni quang n Core switch. Khong cch t khch hng n DSLAM khuyn co ca VTC l:
khong < 3km i vi khch hng s dng gi knh SD
khong < 2Km i vi khch hng s dng gi knh HD

Cch chnh xc l xc nh thng s ng dy thu bao xem c p ng c gi knh ng k ca thu bao hay khng? Modem ADSL2+ c h tr Multi PVC; c cng USB v LAN hoc c 4 cng LAN ng thi s dng dch v IPTV v Internet.

TV LCD, PLASMA hoc CRT c giao tip AV.

Cp mng UTP 5e; u bm cp mng RJ45

QUY TRNH PHI HP LM ViC

S U NI THIT B
BRAS DSLAM

My tnh
USB-LAN / RJ45

TV

Splitter

LAN / RJ45

in thoi

Modem ADSL

Set Top Box

Ch quan trng: Khi ng dy s dng chung vi in thoi phi dng Splitter chia tn hiu in thoi v IP trnh tnh trng modem b mt ng b khi s dng in thoi.

VGA-HDMI

PHNG PHP CI T MODEM

Phng thc chung:

Bc 1: Cu hnh 1 PVC cho dch v Internet (0/35). Bc 2: Cu hnh 1 PVC cho dch v BazanTV (0/36) Bc 3: Tt DHCP server trn modem ty loi modem

Bc 4: t IP tnh cho my tnh KH (nu modem khch hng c s dng dch v internet).
Bc 5: Kim tra cht lng ng dy trn modem xc nh kh nng cung cp dch v

PHNG PHP CI T MODEM HUAWEI

Chn ch l ADSL2+

PHNG PHP CI T HUAWEI

Cu hnh PVC 1 Routing cho truy cp Internet

PHNG PHP CI T HUAWEI

Cu hnh PVC 0 Bridge cho dch v BazanTV

PHNG PHP CI T HUAWEI

Tt DHCP Server dng khi Modem khng c tnh nng mapping port, lc ny cn t IP tnh cho my tnh truy cp internet.

PHNG PHP T IP TNH CHO MY TNH

Sau khi tt DHCP server trn my tnh, my tnh s khng t nhn c IP nn vo c internet th phi t t IP tnh.

PHNG PHP CI T HUAWEI

Dng port mapping c p dng khi modem h tr chc nng port-mapping lc ny khng cn tt DHCP server, my tnh s nhn IP ng t modem cp.

PHNG PHP CI T HUAWEI

Bc cui cng l lu li (Save) nhng thay i va lm v khi ng li Modem cc thay i c hiu lc.

Kim tra kt ni internet nu khch hng dng internet

THNG S NG DY THU BAO TRN MODEM

THNG S NG DY THU BAO TRN MODEM

Gm 3 thng s quan trng: SNR Line Attenuation Upload/Download rate 1. SNR Margins (Signal to Noise Ratio Margins) [ nhiu]

Nh hn 7bB. 7dB-10dB. 11dB-20dB. 20dB-28dB. 29dB hoc cao hn

= = = = =

Qu xu v s pht sinh cc li khi ng b ha kt ni Km khng t. Tt, t pht sinh li khi kt ni Qu tt Ngoi phm vi

THNG S NG DY THU BAO TRN MODEM

Gm 3 thng s quan trng: SNR Line Attenuation Upload/Download rate 1. SNR Margins (Signal to Noise Ratio Margins) [ nhiu]

Nh hn 7bB. 7dB-10dB. 11dB-20dB. 20dB-28dB. 29dB hoc cao hn

= = = = =

Qu xu v s pht sinh cc li khi ng b ha kt ni Km khng t. Tt, t pht sinh li khi kt ni Qu tt Ngoi phm vi

THNG S NG DY THU BAO TRN MODEM

2. Line Attenuation [ suy hao]

20bB hoc thp hn 20dB-30dB. 30dB-40dB. 40dB-50dB. 50dB-60dB. 60dB hoc cao hn

= = = = = =

Ngoi phm vi [Qu tt] [Rt tt] [Tt] [Xu hoc s pht sinh li khi kt ni] [Qu xu, s pht sinh li khi kt ni]

3. Down load/Up load Rate ( down/up stream ) [Rate] 10M 14M / 1M

LP T STB & TV, X L S C NU C

Sau khi cc thng s ng dy p ng c yu cu tin hnh gn STB vo modem, khi ng STB, ch khong 5 pht. Nu STB khi ng thnh cng v xem c cc chng trnh TV th ta cu hnh thnh cng ng dy, thc hin cc bc tip theo lp t STB cho khch hng. Nu STB khng khi ng c, ly Laptop gn vo modem (line ra STB), Laptop nhn IP ng, nu khng nhn c IP ng gi ln t h tr IPTV (0500.3.899.899) nhn tr gip. Dng VLC xem cc knh TV, c th dng a ch IP sau: 225.21.3.1225.21.3.10.

QU TRNH KHI NG CA STB

Thng tin hin th trong qu trnh STB khi ng STB khi ng
s mt t 2-3 pht Firmware version Think version OS version Cc bc boot

ca STB (M/N)

QU TRNH KHI NG CA STB

Qu trnh khi to ca STB bao gm cc bc chnh sau:
M boot None Ni dung None Miu t Thng tin h thng th thc thi ti NVRAM. Nu iu ny ko xy ra th li E0040 s xut hin. STB bt u thc hin boot. STB cha ly c lung Primary Dispatcher, v vy n thc hin ly cc lung Dispatcher khc (nu cc lung ny c gn). Nu khng c lung Dispatcher no, STB s thng bo li E0046 STB thc hin lng nghe lung Announcement. Nu lung announcement l khng c , STB s khng thng bo li, n s thc hin hoc l reboot hoc l tip tc thc hin cc bc boot tip theo ty theo ta quy nh. ??? Ghi ch

1 -> 10 11

Initializing Loading resources: Redundant Dispatcher 1 Spawning Announce ment Listener

13

Li E0046 do cu hnh lung multicast trn DSLAM l b sai, Lin h ngi c nhim v cu hnh DSLAM, DSLAM c port gn vi STB. ???

QU TRNH KHI NG CA STB

Qu trnh khi to ca STB bao gm cc bc chnh:
M boot 16 Ni dung Getting Localized Strings Miu t STB thc hin m v phn tch localized strings, nu c vn STB s thng bo li E0043. Ghi ch Cu hnh Localized strings b sai. Lin h ngi c nhim v cu hnh Middleware server Getting STB thc hin m v phn tch cc file Cu hnh thinkstuff b sai. Customer Thinkstuff, nu c vn STB s thng Lin h ngi c nhim Info bo li E0042. v cu hnh Middleware server Process STB s thc hin kim tra thng tin khch Thc hin chng thc, Languages hng. Nu STB l cha c chng thc nu khng c lin h Strings thng tin khch hng th mn hnh ngi cung cp ly m Authentication Screen c hin th. chng thc ng. Receiving STB ang ti cc thng s t lung Boot String multicast ca My ch. Boot Done Qu trnh boot l hon tt.

17

18

19 20

THC HIN LP T DCH V BazanTV CHO KHCH HNG 1. Sau khi p ng cc yu cu ca dch v BazanTV th tin hnh lp t STB cho khch hng. Ch vic kho st v tr lp t TV, STB, modem. Khuyn co: t modem gn STB v gn TV nhng khng t modem chng ln STB v chng ln cc thit b in t khc trnh tnh trng STB v modem b nng qu gy nh hng xu n cht lng dch v.

CU HNH BAN U CHO STB Trong qu trnh ln u tin khi ng v s dng ca STB, yu cu c vi thao tc sau ph hp TV ca khch hng: 1. Nhp m xc thc, m ny c yu cu lc u tin khi STB khi ng 2. Cu hnh u ra ca STB cho ph hp vi TV nh khch hng. 3. Cu hnh remote STB c th iu khin c TV 4. Hng dn khch hng s dng dch v

CU HNH BAN U CHO STB Xc thc thit b

Ln u tin STB khi ng s yu cu nhp M xc thc, nu cha bit m xc thc ca thu bao, ghi a ch MAC ca STB v yu cu h tr t t IPTV 0500-3.899.899

CU HNH BAN U CHO STB - Xc thc thit b

Sau khi nhp m xc thc v nhn tip tc, trn mn hnh hin th thng tin khch hng, kim tra li thng tin ng cha sau nhn tip tc hon tt qu trnh xc thc.

CU HNH BAN U CHO STB Ph hp vi tng loi TV Sau khi xc thc hon thnh s xem c TV, chnh cho u ra ca STB ph hp vi tng loi TV ta thc hin nh sau: Vo Menu chn Ci t

CU HNH BAN U CHO STB Ph hp vi tng loi TV H thng yu cu nhp mt khu, nhp mt khu mc nh: 1234

CU HNH BAN U CHO STB Ph hp vi tng loi TV Mn hnh tip theo hin ra, chn thit lp phn cng

CU HNH BAN U CHO STB Ph hp vi tng loi TV

Tip theo, chn Video Setting

i vi TV CRT chn Standard Definition, chn 1080i i vi TV LCD or Plasma

CU HNH BAN U CHO STB Ph hp vi tng loi TV

Tip theo, cu hnh TV aspect ratio

i vi TV CRT chn Standard 4:3 (letterbox) Chn Widescreen 16:9 (Stretch 4:3) i vi TV LCD or Plasma

CU HNH BAN U CHO STB Ph hp vi tng loi TV

Tip theo, Lu li cu hnh va thit lp chn nt Save changes Xut hin mn hnh sau

Click chn Back to preferences page, sau chn reboot STB mn hnh tip theo.

Cu hnh remote STB

Cu hnh remote STB c th iu khin c TV cch lm nh sau: 1. Xc nh hiu TV Panasonic, Samsung, Sony 2. Tm m (3 s) ca TV trong nhng trang cui ca cun sch hng dn s dng i km vi STB 3. Nhn v gi ng thi phm TV + Ok, hng remote vo TV cho n khi n TV sng . 4. Nhp m 3 s ca TV, n TV s t tt, dng th phm

volume xem remote chnh c TV hay cha, nu cha

th li vi m 3 s khc ca loi TV .

HNG DN KHCH HNG S DNG DCH V

Sau khi hon thnh vic cu hnh lp t modem, STB, remote STB th hng dn khch hng s dng dch v: 1. S dng remote chuyn knh TV 2. S dng dch v theo yu cu (VOD): bao gm cc tnh nng nh thu phim, tua ti, tua lui, xem tip, tm dng 3. S dng dch v Tin ch: Bao gm Karaoke, thi tit, chng khon, livescore, tin t 4. Hng dn khch hng tt STB theo kiu standby, khuyn

co khch hng khng nn tt modem v khi m TV s lu do

mt thi gian ng b ca modem 5. Thng bo cho khch hng s in thoi h tr khi c s c.

in thoi h tr t t IPTV 0500.3.899.899

Cm n!

PH LC: Hng dn cu hnh modem Siemens Cc bc cu hnh modem S560: Bc 1: Cu hnh PVC 0/36 cho dch v BazanTV. Bc 2: Cu hnh PVC 0/35 cho dch v internet. Bc 3: Cu hnh tt DHCP server trn modem. Bc 4: Cu hnh mapping port trn modem

PH LC: Hng dn cu hnh modem Siemens Cu hnh PVC cho BazanTV

PH LC: Hng dn cu hnh modem Siemens Cu hnh PVC cho dch v Internet

PH LC: Hng dn cu hnh modem Siemens Tt dch v DHCP.

PH LC: Hng dn cu hnh modem Siemens Cu hnh Port mapping.

PH LC: Hng dn cu hnh modem Siemens Nhn chn Group1, sau nhn Add LAN1 v Internet_B_0_36, cui cng nhn Apply change nh hnh:

PH LC: Hng dn cu hnh modem Siemens

Tng t, Nhn chn Group2, sau nhn Add LAN2, LAN3, LAN4 v Internet_B_0_35, cui cng nhn Apply change nh hnh:

PH LC: Hng dn cu hnh modem Siemens

Hon tt cu hnh.