HOW TO CONNECT TO THE ELECTRONIC PREMIUM REPORTING SYSTEM WEBSITE Secure Socket Layer is a protocol designed to enable application

to transmit information back and forth securely. Some applications that are configured to run SSL include web browsers like Internet Explorer, Google Chrome and Firefox. These programs are automatically able to receive SSL connections. The online applications of Philhealth like the Electronic Premium Reporting System (EPRS) use this kind of protocol to secure the connections that are coming from outside the PhilHealth (PHIC) network. In order to establish a secure SSL connection, however, the application must first have an encryption key assigned to it by a Certification Authority in the form of a Certificate. Once the application has a unique key of its own, a secure connection using the SSL protocol can be established. PhilHealth shall provide the Certificates (Root and Client Certificate) with network user account in order to have a secure access to EPRS website and to also identify if the user who is trying to access the website is authorized. PHILHEALTH shall email the Certificates and network user accounts to all EPRS website users. The Certificates should be installed to the web browser that the user will use and provide the requested network user account to login and access the website. Please be informed, however, that the network user accounts will be valid for one year only upon issuance. It is advised, therefore, that to avoid service interruption, PHILHEALTH should be informed of the intention of the user to renew their network user accounts before the one year expiration. Once the account is renewed, the Network Group, Information Technology Management Department (ITMD) of

PHILHEALTH should be informed of the said renewal through email address network@philhealth.gov.ph as a requisite to the extension of the validity of the network user account.
As for the client certificate, this will also have a validity period (please check Annex A on how to check validity of a client certificate). If the user encounters expiration on the client certificate, it should coordinate PHILHEALTH to send the new client certificate. Guidelines on How to Connect to the EPRS website. I. The following are the basic requirements to connect to the EPRS Website: 1. 2. 3. 4. 5. 6. A Computer An Internet Connection Web Browser with SSL Certificates (root and client certificate) issued by PHILHEALTH A password to access the client certificate A username and password (network user account) to be able to access the website A username and password (EPRS user account) to be able to access the EPRS application system

II. Below are steps on how to install the root and client certificate and how to connect to EPRS website using Internet Explorer, Google Chrome and Firefox. NOTE: For existing users, before you install the new EPRS Certificate. Please remove any existing EPRS certificate on your browser. Go to Annex B on how to delete an existing client certificate. The digital certificates for EPRS is stored in the EPRS Certificate.zip file. Please extract/unzip the file before you begin.

A. INTERNET EXPLORER (recommended version should be at least 7.0 or higher)

1. Open your Internet Explorer. Go to Tools then click Internet Options. The Internet Option window will appear.

2. Click the Content tab then click on the Certificates button.

3. Certificates window will appear. Click on the Import button.

4. The Certificate Import Wizard will appear. Click on Next.

5. Specify the file you want to import by clicking on the Browse button. Select EPRS Certificate.pfx file, which is the Client Certificate to be used by the browser. Then click Open.

NOTE: The EPRS Certificate.pfx client certificate shall be given through email by PhilHealth, you must download and save in your computer.
6. Once the certificate is specified, click on Next.

7. Enter the password at the textbox provided then click Next.

NOTE: The client certificate password shall be given through email by Philhealth.
8. Certificate should be stored at the Personal folder. Click Browse button then select Personal on the list. Then click OK.

9. Click Next.

10. Click Finish.

11. Click OK.

12. You have now successfully installed the client certificate. Now, we need to install the root certificate by again clicking on Certificates button.

13. Certificates window will appear. Select Trusted Root Certification Authorities tab then click on the Import button.

14. The Certificate Import Wizard will appear. Click on Next.

15. Specify the file you want to import by clicking on the Browse button. Select publicrootca.cer file, which is the Root Certificate to be used by the browser. Then click Open.

NOTE: The publicrootca.cer root certificate shall be given through email by Philhealth, you must download and save in your computer.

16. Select Trusted Root Certification Authorities store where the certificate will be placed by clicking on the Browse button. Click OK then click on Next.

17. Click Finish. You have now successfully installed the root certificate. If any security warning window will appear, just click Yes.

18. Click OK.

19. Connect to EPRS website by entering the URL https://eprs01.philhealth.gov.ph on the address bar. If a pop-up window will appear asking what digital certificate to use, please choose EPRS Client as the digital certificate to be used. Click OK.

20. You may now use the EPRS website. Please provide your EPRS username and password to login provided in the email during account registration.

B. MOZILLA FIREFOX
1. Open your Firefox web browser. Go to Tools then click on Options.

For users using FireFox 5.0, Click the FireFox tab located on the upper left of the screen then select Options, then Click on Options

2. The Options window will appear. Click on Advanced then click on Encryption tab. Click View Certificates button.

3. The Certificate Manager window will appear. Click on Your Certificates tab to install the client certificate then click on Import button.

4. Specify the file you want to import. Select EPRS Certificate.pfx file. Then click Open.

NOTE: The EPRS certificate.pfx client certificate shall be given through email by Philhealth, you must download and save in your computer.
5. Enter the password at the textbox provided then click OK.

NOTE: The client certificate password shall be given through email by PhilHealth.
6. Click OK. You have successfully installed the client certificate.

7. Now, we have to install the root certificate. For the installation of the root certificate, open the Certificate Manager window then click on the Authorities tab then click on the Import button.

8. Select publicrootca.cer root certificate then Click Open.

NOTE: The publicrootca.cer root certificate shall be given through email by PhilHealth, you must download and save in your computer.
9. Select all the checkbox then click OK.

10. The certificate has been imported and installed. Click OK.

11. Connect to EPRS website by entering the URL https://eprs01.philhealth.gov.ph on the address bar. If the User Identification Request window will appear, choose the certificate with CN=EPRS Client then click OK.

12. You may now use the EPRS website. Please provide your EPRS username and password to login which emailed during EPRS registration and activation.

C. GOOGLE CHROME
1. Open your Google Chrome browser. Go to Wrench Menu icon then click Settings. Setting page will appear.

2. Click Show advanced settings below the page.

3. Look for HTTPS/SSL then click on Manage certificates button.

4.

Certificates window will appear. Click on the Import button.

5.

The Certificate Import Wizard will appear. Click on Next.

6. Specify the file you want to import by clicking on the Browse button.

7. Select EPRS Certificate.pfx file, which is the Client Certificate to be used by the browser. Then click Open.

NOTE: The EPRS Certificate.pfx client certificate shall be given through email by PhilHealth, you must download and save in your computer.

8. Once the certificate is specified, click on Next.

9.

Enter the password at the textbox provided then click Next.

NOTE: The client certificate password shall be given through email by Philhealth.

10.

Certificate should be stored at the Personal folder. Click Browse button then select Personal on the list. Then click OK. And then NEXT

11. Click Finish.

12. Click OK.

13. You have now successfully installed the client certificate. Now, we need to install the root certificate by again clicking on Certificates button.

14. Certificates window will appear. Select Trusted Root Certification Authorities tab then click on the Import button.

15. The Certificate Import Wizard will appear. Click on Next.

16.

Specify the file you want to import by clicking on the Browse button. Select publicrootca.cer file, which is the Root Certificate to be used by the browser. Then click Open.

NOTE: The publicrootca.cer root certificate shall be given through email by Philhealth, you must download and save in your computer.
17. Select Trusted Root Certification Authorities store where the certificate will be placed by clicking on the Browse button. Click OK then click on Next.

18.

Click Finish. You have now successfully installed the root certificate. If any security warning window will appear, just click Yes.

19.

Click OK.

20. Connect to EPRS website by entering the URL https://eprs01.philhealth.gov.ph on the address bar. If a pop-up window will appear asking what digital certificate to use, please choose EPRS Client as the digital certificate to be used. Click OK.

ANNEX A: How to Check for the Validity of a Certificate

1. Open the Control Panel window by clicking on the Windows Logo or Start button located at the lower left of the screen and click on Control Panel

2. Click on Internet Options.

3. The Internet Properties window will appear. Click on Content tab then click on Certificates button.

4. Choose the certificate you want to view the details then click View button

5. The certificate details window will appear containing the validity period of the certificate.

ANNEX B: HOW TO DELETE EXISTING CLIENT CERTIFICATE

B.1

INTERNET EXPLORER (recommended version should be at least 7.0)

1. Open your Internet Explorer. Go to Tools then click Internet Options. The Internet Option window will appear.

2. Click the Content tab then click on the Certificates button.

3. Certificates window will appear. Select the listed EPRS Certificate then click on the Remove button.

4. A pop-up window will appear. Click Yes button.

5. You have now successfully removed your existing EPRS Certificate. You can now proceed in installing the new EPRS Certificate. B.2 FIREFOX 1. Open your Firefox web browser. Go to Tools then click on Options.

For users using FireFox 5.0, Click the FireFox tab located on the upper left of the screen then select Options, then Click on Options

2. The Options window will appear. Click on Advanced then click on Encryption tab. Click View Certificates button.

3. The Certificate Manager window will appear. Click on Your Certificates tab then select the listed EPRS Certificate then click on Delete.

4. A pop-up window will appear. Click on OK.

5. You have now successfully removed your existing EPRS Certificate. You can now proceed in installing the new EPRS Certificate.

B.3

GOOGLE CHROME 1. Click Show advanced settings below the page.

2. Look for HTTPS/SSL then click on Manage certificates button.

3. The Certificate window will appear. Click on Personal tab then select the listed EPRS Certificate then click on Remove.

4. A pop-up window will appear. Click Yes button.

5. You have now successfully removed your existing EPRS Certificate. You can now proceed in installing the new EPRS Certificate.