HOJA DE FORMULAS

Teora de Colas o Lneas de espera

SISTEMA SIMPLE INFINITO

=1 Po
) (
2

= Lq

= L
( )

= Wq

SISTEMA MULTICANAL INFINITO

|
|
.
|

\
|
+
(
(

|
|
.
|

\
|
=

=
=
k
k
k n
Po
k
k n
n
n
!
1
!
1
1
1
0

( ) ( )

+

|
|
.
|

\
|
= Po
k k
L
k
2
! 1

( ) ( )
2
! 1

|
|
.
|

\
|
=
k k
Po
Wq
k

( ) ( )

1
! 1
2
+

|
|
.
|

\
|
=
k k
Po
W
K
Po
k k
Pk
k

k

|
|
.
|

\
|
=
!
1



SISTEMA MULTICANAL FINITO
( ) ( )

=
=

=
= (
(

|
|
.
|

\
|

+
(
(

|
|
.
|

\
|

=
M n
k n
n
k n
k n
n
n
k k n M
M
n n M
M
Po

! !
!
! !
!
1
1
0


n
n
n n M
M
Po P
|
|
.
|

\
|

! )! (
!
Donde 0 <= n <= k

n
k n
n
k k n M
M
Po P
|
|
.
|

\
|

! )! (
!
Donde k <= n <= M

( ) |
.
|

\
|
+ + =

=
=
=
=
=
=
1
0
1
0
1
k n
n
n n
M n
k n
k n
n
n
P k P k n nP L ( )
n
M n
k n
P k n Lq

=
=
=

SISTEMA CANAL SIMPLE POBLACION FINITA
( )

=
= (
(

|
|
.
|

\
|

=
M n
n
n
n M
M
Po
0
!
!
1

( )
Po
n M
M
P
n
n
|
|
.
|

\
|

!
!


( ) Po M nP L
M n
n
n
= =

=
=
1
0

( ) Po M Lq
+
= 1

=
1
W

=
1
Wn

= Ln