Kimberly Lanette Hammond

551 Riverhill Circle Apt 913, Columbia, SC 29210

803-804-2797 (mobile)
hammonkl@yahoo.com

Qualifications
Self taught computer technician. Successfully completed A+ and
MCSE courses. A+ courses covered basic LAN networking and
computer hardware and software repair, and many MCSE courses
covered Windows Server 2003 administration and Active Directory.
Used Microsoft Virtual PC to simulate activities in Windows Server
2003 Active Directory. Clones were used to demonstrate a variety of
uses for AD such as creating Organizational units and adding
permissions to certain groups within that container.
Four years of technical experience with computers involving hardware
and software removal or installation and networking HP and Dell
equipment.

Work Experience Original Pancake House 2004-present

Server and Hostess
• Assisted patrons and ensured prompt service
• Assisted patrons to their seat
• Enhanced patron’s confidence by reviewing the menu
items and daily specials
• Prepared checks for patrons near the end of their meal

University of South Carolina 2006-2007

Computer Technician, University of South Carolina at Columbia
Responsible for supporting over 300 computers located across campus.

• Interviewed staff and faculty to coordinate their business

needs.
• Imaged Dell machines using Norton Ghost 2003.
• Managed three computer labs and performed daily hardware
or software installations on Dell machines using Windows
XP Professional.
• Networked a computer lab from the ground up for the
Palmetto Boys State participants. The lab consisted of 40
 PCs and three Macintosh computers, which were all
hardwired and wirelessly connected to the USC network.

• Validated student ID cards using Pegasys 2000, a software

package used to store all of the students’ demographic
information along with other information such as their on-
campus housing.

Bachelor of Science Degree in Technology Support and 2007

Education Training Management, University of South Carolina at
Columbia, August 2007

Software
• Cisco Clean Access
• Cisco VPN
• Dreamweaver
• Linux (Redhat and
Mandrake distributions)
• Microsoft Frontpage
• Microsoft Office Suite
• Microsoft Steady State
• Novell Groupwise
• Novell Netware
• Oracle
• Pegasys 2000
• Visual Basic .Net
• Windows Server 2003
• Windows Vista
• Windows XP Professional