ALTERNATIVE MATRIX

Evaluation Criteria Relative Importance (Weight) Alternative 1: Custom Application using Google Apps Custom Development by Coalition Technologies Score (1-5) Weighted Score Alternative 1: Packaged Software iMagic Hotel Reservation Score (1-5) Weighted Score Alternative 2: Outsourcing services from ICT Davao, Inc. Score (1-5) Weighted Score

Technical issues: Capability to support the business need of the hotel Capability to be finished in just short time span Economical issue: Requiring practicable and not so expensive budgeting

40

Supports core business need of the hotel Takes a month

200

Less support compared to customization Immediate instalment enables immediate use of system

160

Average support Coordination withASPs from the company takes time

120

20

40

100

80

20

Depends on price quotes set; guaranteed no price change upon engagement

60

$249 or P9,960

60

Depends on the valueadded contract

60

Organizational issue: Security and safekeeping 20 of business data TOTAL 100 Legend: 1 = poor fit; 5 = perfect fit.

Fair

80 380

Fair

80 400

Average, not totally secured

60 320