MH Mail OUTLOOK 2003 Installation Guide

MH MAIL OUTLOOK 2003 INSTALLATION GUIDE
OUTLOOK 2003 Installation Guide PROJECT NAME: MH Mail
VERSION: 1.0
CONTENTS MH MAIL...........................................................................................................................................1 OUTLOOK 2003 ................................................................................................................................1 INSTALLATION GUIDE..................................................................................................................1 INTRODUCTION..............................................................................................................................3 PREREQUISITES..............................................................................................................................4 1.0 INSTRUCTION TO CHECK THE INTERNET EXPLORER VERSION...............................6 2.0 INSTRUCTION TO CHECK HARDWARE SPECIFICATION..............................................8 3.0 INSTRUCTION TO CHECK THE OUTLOOK 2003 SERVICE PACK (SP).......................12 4.0 GENERAL INSTRUCTIONS TO INSTALL MICROSOFT OUTLOOK 2003 (SP3)..........14 5.0 MICROSOFT OUTLOOK 2003 (SP3) INSTALLATION INSTRUCTIONS SCENARIO A MACHINE NOT INSTALLED WITH MICROSOFT OUTLOOK .................................................................................................................................18 6.0 MICROSOFT OUTLOOK 2003 (SP3) INSTALLATION INSTRUCTIONS SCENARIO B MACHINE INSTALLED WITH MICROSOFT OUTLOOK 2000..................24 7.0 INSTRUCTION TO UPGRADE MICROSOFT OUTLOOK 2003 TO MICROSOFT OUTLOOK 2003 (SP3) SCENARIO C MACHINE INSTALLED WITH MICROSOFT OUTLOOK 2003).................31 8.0 MICROSOFT OUTLOOK 2003 (SP3) USER PROFILE CONFIGURATION INSTRUCTIONS .............................................................................................................................................................34 SCENARIO X USER CURRENTLY NOT USING ANY OUTLOOK VERSION OR USING OUTLOOK 2000 ...............................................................................................................................35 9.0 MICROSOFT OUTLOOK 2003 (SP3) USER PROFILE CONFIGURATION INSTRUCTIONS SCENARIO Y USER CURRENTLY USING OUTLOOK 2000 OR OUTLOO 2003 ..............43 10.0 MICROSOFT OUTLOOK 2007 USER PROFILE CONFIGURATION INSTRUCTIONS SCENARIO Z MACHINE INSTALLED WITH MICROSOFT OUTLOOK 2007...................54 11.0 INSTRUCTIONS TO CREATE DESKTOP AND URL SHORTCUT.................................60 12.0 TROUBLESHOOTING............................................................................................................63 ............................................................................................................................................................76
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OUTLOOK 2003 Installation Guide PROJECT NAME: MH Email
VERSION: 1.0
INTRODUCTION
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VERSION: 1.0
PREREQUISITES 0.1 Minimum System Requirements for Outlook 2003
Please make sure that the computer on which you plan to install Outlook 2003 meets the minimum system requirements for the program to run:
Outlook 2003 : System Requirement Computer and processor Memory Personal computer with an Intel Pentium 233-megahertz (MHz) or higher processor, Pentium III recommended 128 MB of RAM or above recommended 150 MB of available hard disk space (hard disk usage will vary depending on configuration; custom installation choices may require Hard Disk more or less hard disk space.) Optional installation files cache (recommended) requires an additional 200 MB of available hard disk space Operating system Display Microsoft Windows 2000 with Service Pack 3 (SP3) or later; or Windows XP or later Super VGA (800 600) or a higher-resolution monitor
** If the machine NOT meet the minimum requirement, than go to Section 12.0 (Page 58) to create only the desktop and URL shortcut. 0.2 Minimum System Requirements for Outlook Web Access Premium (OWA Premium)
Requirements for the Premium Interface Version Of Windows Windows Vista Windows Server 2003 Windows XP (all versions) Windows 2000 Server Windows Millennium Edition Supported Versions of Internet Explorer Internet Explorer 7 or later Internet Explorer 6 or later Internet Explorer 6 or later Internet Explorer 6 or later Internet Explorer 6 or later
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VERSION: 1.0
0.3
Minimum System Requirements for Outlook Web Access Light (OWA Light)
Requirements for the Light Interface Version Of Windows Windows Vista Windows Server 2003 Windows XP (all versions) Windows 2000 Server Windows Millennium Edition Windows 98 Mac OS 9 Mac OS X 10.3 or later Solaris 9, x86 Linux Red Hat Desktop (RHEL3) HP/UX 11i Supported Versions of Internet Explorer Mozilla Firefox 1.8, Opera 7.54 Mozilla Firefox 1.8, Opera 7.54 Mozilla Firefox 1.8, Opera 7.54 Internet Explorer 5.01, 5.5 Internet Explorer 5.5 Internet Explorer 5.01, 5.5 Internet Explorer 5.01, Netscape Navigator 7.1 Safari 1.2 or later Mozilla Firefox 1.8, Netscape Navigator 7.1 Mozilla Firefox 1.8, Netscape Navigator 7.1 Mozilla Firefox 1.8, Netscape Navigator 7.1
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1.0
INSTRUCTION TO CHECK THE INTERNET EXPLORER VERSION
Steps to check Internet Explorer version for Microsoft Windows 2000 Professional and Microsoft XP as below: 1. Double click to open the Internet Explorer.
2. Click Help then click About Internet Explorer
VERSION: 1.0
3. Below figure shows the Internet Explorer version Version : 6.0
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VERSION: 1.0
2.0
INSTRUCTION TO CHECK HARDWARE SPECIFICATION A. Microsoft Windows 2000 Professional 1) Right click My Computer and then click Properties
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VERSION: 1.0
2) Under the General tab, check the OS version, processor and RAM size. Please make sure that the computer on which you plan to install Outlook 2003 meets the minimum system requirements for the program to run: Microsoft Windows 2000 with Service Pack 3 (SP3) or later Intel Pentium 233-megahertz (MHz) or higher processor, Pentium III recommended 128 MB of RAM or above recommended
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VERSION: 1.0
B. Microsoft Windows XP 1) Right click My Computer and then click Properties
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VERSION: 1.0
2) Under the General tab, check the OS version, processor and RAM size. Please make sure that the computer on which you plan to install Outlook 2003 meets the minimum system requirements for the program to run: Microsoft Windows XP Intel Pentium 233-megahertz (MHz) or higher processor, Pentium III recommended 128 MB of RAM or above recommended
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VERSION: 1.0
3.0
INSTRUCTION TO CHECK THE OUTLOOK 2003 SERVICE PACK (SP)
Steps to check Internet Explorer version for Microsoft Windows 2000 Professional and Microsoft XP as below: 1) Double click to open the Microsoft Office Outlook 2003 Window.
2) Click Help than click About Microsoft Office Outlook
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OUTLOOK 2003 Installation Guide PROJECT NAME: MH Email 3) Below figure shows the Service Pack (SP) version
VERSION: 1.0
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VERSION: 1.0
4.0
GENERAL INSTRUCTIONS TO INSTALL MICROSOFT OUTLOOK 2003 (SP3)
Please take note: This guide is generally to be used in installation of Outlook 2003 (SP3) in MAS users dedicated desktop and laptop. Dedicated Desktop : Machine used by single user Shared Desktop : Multiple users sharing 1 machine (go to Section12 pg 58)
The installation CD is meant to use by Desktop and Laptop with MAS asset tag: Property of MAS
4.1
Installation
The first step before begin the installation is to check the prerequisites for Outlook 2003 installation. If the machine meets the entire requirement, then identify the current Outlook version in users machine and match with below scenario:
Scenario A : If the machine is NOT installed with any of Microsoft Outlook version, than please proceed with Section 6.0 (Page 17 ) Scenario B : If the machine is installed with Microsoft Outlook 2000 version, than please proceed with Section 7.0(Page 23 ) Scenario C : If the machine is installed with Outlook 2003, than please proceed with Section 8.0(Page 30 )
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VERSION: 1.0
4.2
Configuration
Scenario X : If the user currently NOT using any Outlook version than please proceed with Section 9.0 (Page 33 ) Scenario Y : If the user currently using Microsoft Outlook 2000 or Microsoft Outlook 2003 than please proceed with Section 10.0 (Page 41 ) Scenario Z : If the machine is installed with Outlook 2007 then please proceed with Section 11.0 (Page 51)
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VERSION: 1.0
Outlook 2003 INSTALLATION
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VERSION: 1.0
Scenario A
New Installation
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VERSION: 1.0
5.0
MICROSOFT OUTLOOK 2003 (SP3) INSTALLATION INSTRUCTIONS SCENARIO A MACHINE NOT INSTALLED WITH MICROSOFT OUTLOOK
Close all open files or documents. Logoff. Login to the machine with Onsite Support ID (with Administrator privilege) User ID Password Domain : ept01 : xxxxxxxx : DOMST / INTLE / INTLW / KULAP / KULKJ / KULSZ / KULTO / SZBAP
To install from the MH Mail CD, simply insert the CD into the CD-ROM drive. If NO CD-ROM is available, the installation can be triggered from external storage (USB Drive) or mapped network drive. (File Server)
1) Double click the SETUP.BAT
2) A batch file Window will prompt saying that
Desktop Shortcut For MH Mail Successfully Created MH Mail URL Successfully Created
After this, Microsoft Office Outlook 2003 Setup window will open automatically.
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VERSION: 1.0
3) Microsoft Office Outlook 2003 Setup window open. Click Next.
4) Choose the option Complete Install and click Next
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VERSION: 1.0
5) Click Install
6) Below figure shows the Installation Progress
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VERSION: 1.0
7) Click Finish to complete the installation.
8) Click Enter.
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VERSION: 1.0
9) Restart the machine.
(Note: If this is an XP machine, the machine will restart automatically in 2 second after you click Enter in step No. 8 (refer below figure). If this is Windows 2000 Professional machine, then you have to restart the machine manually)
10) After the machine rebooted, request the owner (user) of that machine to login
with their current user name and password as normal.

11) Proceed with the configuration. Refer to the Section 5.2 (Page 15)
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VERSION: 1.0
Scenario B Upgrade Outlook 2000 to Outlook 2003 (SP3)
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VERSION: 1.0
6.0
MICROSOFT OUTLOOK 2003 (SP3) INSTALLATION INSTRUCTIONS SCENARIO B MACHINE INSTALLED WITH MICROSOFT OUTLOOK 2000
Close any open files or documents. Logoff. Login to the machine with Onsite Support ID (with Administrator privilege) User ID Password Domain : ept01 : xxxxxxxx : DOMST / INTLE / INTLW / KULAP / KULKJ / KULSZ / KULTO / SZBAP To install from the MH Mail CD, simply insert the CD into the CD-ROM drive. If NO CD-ROM is available, the installation can be triggered from external storage (USB Drive) or mapped network drive. (File Server)
1) Double click the SETUP.BAT
Desktop Shortcut For MH Mail Successfully Created MH Mail URL Successfully Created
After this, Microsoft Office Outlook 2003 Setup window will open automatically.
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OUTLOOK 2003 Installation Guide PROJECT NAME: MH Email 3) Microsoft Office Outlook 2003 Setup window open. Click Next.
VERSION: 1.0
4) Choose the option Upgrade and click Next
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VERSION: 1.0
5) IF there is a windows prompt you to choose to remove the previous version of
outlook, than choose the option Remove only the following application(s), then click Next
6) Click Install
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OUTLOOK 2003 Installation Guide PROJECT NAME: MH Email 7) IF there is any windows prompt as below, click Yes
VERSION: 1.0
8) Below figure shows that the Installation Progress
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OUTLOOK 2003 Installation Guide PROJECT NAME: MH Email 9) Click Finish to complete the installation.
VERSION: 1.0
10) Click Enter.
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OUTLOOK 2003 Installation Guide PROJECT NAME: MH Email 11) Restart the machine.
VERSION: 1.0
(Note: If this is an XP machine, the machine will restart automatically in 2 second after you click Enter in step No. 10 (refer below figure). If this is Windows 2000 Professional machine, then you have to restart the machine manually)

13) Proceed with the configuration. Refer to the Section 5.2(Page 15)
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VERSION: 1.0
Scenario C Upgrade Outlook 2003 to Outlook 2003 (SP3)
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VERSION: 1.0
7.0
INSTRUCTION TO UPGRADE MICROSOFT OUTLOOK 2003 TO MICROSOFT OUTLOOK 2003 (SP3) SCENARIO C MACHINE INSTALLED WITH MICROSOFT OUTLOOK 2003)
Before you start, refer to the Section 4.0 to ensure the current machine is installed with Outlook 2003 SP1 or SP2 and to be upgraded to Outlook 2003 SP3 To install from the MH Mail CD, simply insert the CD into the CD-ROM drive. If NO CD-ROM is available, the installation can be triggered from external storage (USB Drive) or network drive. (File Server)
1) Double click the UPGRADE_SP3.BAT
Desktop Shortcut For MH Mail Successfully Created MH Mail URL Successfully Created SP3 Installation in Progress.......................................
3)
The machine will restart automatically after the installation. If it is NOT, restart the machine manually.

5) Proceed with the configuration. Refer to the Section 5.2 (Page 15)
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VERSION: 1.0
Outlook 2003 CONFIGURATION
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VERSION: 1.0
Scenario X
Outlook 2003 User Profile Configuration
User currently NOT using any Outlook version
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VERSION: 1.0
8.0
MICROSOFT OUTLOOK 2003 (SP3) USER PROFILE CONFIGURATION INSTRUCTIONS
IMPORTANT NOTE: MAKE SURE YOU CLICK NO IF YOU HAPPEN TO SEE BELOW MESSAGE WHILE YOU DOING THE CONFIGURATION: Outlook has detected a new account, would you like to import it? This new account was found in Outlook Express. It may have been configured by your Internet Service Provider or you have set up the account yourself. If you would like Outlook to use this account, it is necessary to import the account first.......
Click NO
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VERSION: 1.0
SCENARIO X USER CURRENTLY NOT USING ANY OUTLOOK VERSION OR USING OUTLOOK 2000 Starting Outlook for the first time the application will start a wizard to walk you through setting up a profile. Alternately a profile can be created or edited using the Mail icon in the Control Panel. 1) Launch the Outlook 2003. Option A: Double click the Microsoft Office Outlook 2003 icon on desktop.
Option B: Click Start then click Microsoft Office Outlook 2003
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VERSION: 1.0
Option C: Click Start > Programs > Microsoft Office then click Microsoft Office Outlook 2003
2) Outlook 2003 Startup window will open. Click Next. (If you NOT seeing below screen, than go to Section 13.0 :Troubleshooting Page 56)
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VERSION: 1.0
3) In Account Configuration window, choose the default option Yes than click Next.
4)
Choose Microsoft Exchange Server, and click Next.
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VERSION: 1.0
5)
In the Microsoft Exchange Server box, type the appropriate Exchange server: Microsoft Exchange Server User Name : mhkulkjexc001v1.mh.corp.net : <Employee ID>
Tick the Use Cached Exchange Mode box and Click Next
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VERSION: 1.0
6)
If prompted to log in, enter the following: User name Password : mh\<Employee ID> : password
Domain Name : mh.corp.net ( only IF required)
7)
If you receive the following error, The action could not be completed. The connection to the Microsoft Exchange Server is unavailable. Outlook must be online or connected to complete this action. Click OK, and then on the Microsoft Exchange Server dialog box, click Cancel
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OUTLOOK 2003 Installation Guide PROJECT NAME: MH Email 8) Click Finish.
VERSION: 1.0
9) A window will prompt to key in the user name and password. Enter the following: User name Password : mh\<Employee ID> : password
Domain Name : mh.corp.net (only IF required)
10) The Microsoft Outlook 2003 window will open
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VERSION: 1.0
11) Verify the e-mail functionality by sending and receiving e-mail to the following e-mail
address: Internal External : testmail@malaysiaairlines.com :
12) Configuration finished.
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VERSION: 1.0
Scenario Y
(User currently using Microsoft Outlook 2000 / Outlook 2003)
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VERSION: 1.0
9.0
MICROSOFT OUTLOOK 2003 (SP3) USER PROFILE CONFIGURATION INSTRUCTIONS SCENARIO Y USER CURRENTLY USING OUTLOOK 2000 OR OUTLOO 2003
IMPORTANT NOTE: MAKE SURE YOU CLICK NO IF YOU HAPPEN TO SEE BELOW MESSAGE WHILE YOU DOING THE CONFIGURATION: Outlook has detected a new account, would you like to import it? This new account was found in Outlook Express. It may have been configured by your Internet Service Provider or you have set up the account yourself. If you would like Outlook to use this account, it is necessary to import the account first.......
Click NO
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VERSION: 1.0
As mentioned previously, there are two options for setting up a profile. Starting Outlook for the first time will walk you through setting up a new profile. If a profile already exists, it can be modified or a new profile created by utilizing the Mail icon in the Control Panel. Also, there is an E-mail Accounts option under the Tools menu in Outlook. This can be used to modify an existing profile.
1) Open the Control Panel Window(refer to Option A or Option B): Option A From the Start menu, click Control Panel.
Option B From the Start menu, click Setting, and click Control Panel
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VERSION: 1.0
2)
In the Control Panel Windows, right click the Mail icon and click Open
3)
The Mail Setup box will appear. Click Show Profiles.
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VERSION: 1.0
4)
If there is any profile with the name MH Mail, then highlight and click Remove. (DO NOT REMOVE any profile other than MH MAIL)
5)
Click the Add button.
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VERSION: 1.0
6)
In the New Profile box, under the Profile Name, type MH Email, and click OK.
7)
The E-mail Accounts Window will appear. Choose Add a new e-mail account, and click Next.
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VERSION: 1.0
8)
Choose Microsoft Exchange Server, and click Next.
9)
In the Microsoft Exchange Server box, type the appropriate Exchange server: Microsoft Exchange Server User Name : mhkulkjexc001v1.mh.corp.net : <Employee ID>
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VERSION: 1.0
10) If prompted to log in, enter the following: User name: mh\<Employee ID> Password: password
11) Click Finish.
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VERSION: 1.0
12) On the Mail window, choose : For PILOT Users: Select Always use this profile, and select the profile labeled with MH Mail from the drop-down list. Click OK. For Real Client Rollout: Select Prompt for a profile to be used. Click OK
13) Start Outlook 2003.
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VERSION: 1.0
14) If prompted to Choose Profile , choose the MH Mail profile:
15) When prompted to log in, enter the following: User name: mh\ <Employee ID> Password: password
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VERSION: 1.0
16) Outlook 2003 will then connect to your mailbox. It may take several minutes or more for Outlook to synchronize the local copy of your mailbox with the copy that is on the mail server.
17) Finished.
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VERSION: 1.0
Scenario Z
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VERSION: 1.0
10.0
MICROSOFT OUTLOOK 2007 USER PROFILE CONFIGURATION INSTRUCTIONS SCENARIO Z MACHINE INSTALLED WITH MICROSOFT OUTLOOK 2007
1) Launch the Outlook 2007 Click Start > Programs > Microsoft Office then click Microsoft Office Outlook 2007
2) Outlook 2007 Startup window will open. Click Next. (If you NOT seeing below screen, than go to Section10.0:Troubleshooting Page 42)
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VERSION: 1.0
3)
In Account Configuration window, choose the default option Yes than click Next.
4) In Add New E-mail Account click the check box Manually configure server settings or additional server types.
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VERSION: 1.0
5) In Add New E-mail Account window, choose the option Microsoft Exchange
6) In the Microsoft Exchange Settings box, type the appropriate Exchange server: a. Microsoft Exchange Server b. User Name c. : mhkulkjexc001v1.mh.corp.net : <Employee ID>
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OUTLOOK 2003 Installation Guide PROJECT NAME: MH Email 7) If prompted to log in, enter the following: a. User name: mh\<Employee ID> b. Password: password
VERSION: 1.0
8) Click Finish
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VERSION: 1.0
9) After click Finish in step No.8, a window will prompt to key in the user ad and password. If not, launch the Outlook 2007 manually.
Enter the following: a. User name: mh\<Employee ID> b. Password: password
10) For the first time to login in Microsoft Outlook 2007, choose the option Do not show this message again and click No
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VERSION: 1.0
SHARED DESKTOP Create Desktop Shortcut and URL Shortcut
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VERSION: 1.0
11.0
INSTRUCTIONS TO CREATE DESKTOP AND URL SHORTCUT
Follow below steps to create the MH MAIL desktop and URL (Favourite) shortcut for the shared desktop. To install from the MH Mail CD, simply insert the CD into the drive.
1) Double click the SHORTCUT.BAT
Desktop Shortcut For MH Mail Successfully Created MH Mail URL Successfully Created Logoff and Login with MAS User ID to verify the shortcut and URL creation.
Click Enter then Logoff.
3) After the user login, double click the MH Mail icon in desktop to launch the
MH Mail
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VERSION: 1.0
4) After open the MH Mail browser, go to Favorites and verify the MH Mail is created.
5) Click MH Mail from Desktop or from the Fvourites to open the page.
Login with following information:

a. User name: mh\testowa b. Password: password
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VERSION: 1.0
Troubleshooting
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VERSION: 1.0
12.0
TROUBLESHOOTING
12.1
INSTRUCTIONS to configure user profile manually As mentioned previously, there are two options for setting up a profile. Starting Outlook for the first time will walk you through setting up a new profile. If a profile already exists, it can be modified or a new profile created by utilizing the Mail icon in the Control Panel. Also, there is an E-mail Accounts option under the Tools menu in Outlook. This can be used to modify an existing profile.
18) Open the Control Panel Window(refer to Option A or Option B): Option A From the Start menu, click Control Panel.
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VERSION: 1.0
Option B From the Start menu, click Setting, and click Control Panel
19) In the Control Panel Windows, right click the Mail icon and click Open
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VERSION: 1.0
20) The Mail Setup box will appear. Click Show Profiles.
21) Click the Add button.
22) In the New Profile box, under the Profile Name, type MH Email, and click OK.
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VERSION: 1.0
23) The E-mail Accounts Window will appear. Choose Add a new e-mail account, and click Next.
24) Choose Microsoft Exchange Server, and click Next.
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VERSION: 1.0
25) In the Microsoft Exchange Server box, type the appropriate Exchange server: Microsoft Exchange Server User Name : mhkulkjexc001v1.mh.corp.net : <Employee ID>
26) If prompted to log in, enter the following: User name: mh\<Employee ID> Password: password
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VERSION: 1.0
27) If you receive the following error, The action could not be completed. The connection to the Microsoft Exchange Server is unavailable. Outlook must be online or connected to complete this action. Click OK, and then on the Microsoft Exchange Server dialog box, click Cancel 28) Click Finish.
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VERSION: 1.0
29) One Profile : If there is only profile exist, than ,on the Mail window, choose Always use this profile, and select the profile labeled with MH Mail from the drop-down list.
Multiple Profiles: If there are two or more profiles exist, than choose the option Prompt for a profile to be used (NOT APPLICABLE for PILOT USERS)
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VERSION: 1.0
30) Click OK. 31) Start Outlook 2003.
32) If prompted to Choose Profile , choose the MH Mail profile:
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VERSION: 1.0
33) When prompted to log in, enter the following: User name: mh\ <Employee ID> Password: password
34) Outlook 2003 will then connect to your mailbox. It may take several minutes or more for Outlook to synchronize the local copy of your mailbox with the copy that is on the mail server.
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VERSION: 1.0
35) Finished.
12.2
Set Exchange as Default Account
1) In the Control Panel Windows, right click the Mail icon and click Open
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VERSION: 1.0
2) The Mail Setup box will appear. Click E-mail Accounts...
3) In the E-mail Accounts window, choose the option View or change existing e-mail accounts and click Next.
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VERSION: 1.0
4) Highlight the Microsoft Exchange Server and click Change.
5) Verify all the information is correct for the user.
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VERSION: 1.0
Users Name
6) Make sure the Microsoft Exchange Server selected as default profile (first in list) and Delivered new e-mail to the following location is : Mailbox- <user name> Click Finish
7) Click Close.
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VERSION: 1.0
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VERSION: 1.0
12.3
INSTRUCTIONS TO DO MEMO FORWARDING FROM MEMO OPEN CLIENT (MOC)
** This steps are applicable only for PILOT USERS Before install or configure Microsoft Outlook 2003, follow below steps to configure forwarding from users MOC. : 1) Double click to open the Memo Open Client (MEMO) from users desktop.
2) Click at the uses name (Users MEMO ID)
3) Go to Tools and click User Profile...
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VERSION: 1.0
4) At the User Profile window, click the Memo tab. In the Destination field, type <MEMOID>@malaysiaairlines.com. Click Apply and click OK. Close the Memo Open Client (MOC) Window. (Note: To confirm the MEMO ID, refer to the MH Mail User List)
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VERSION: 1.0
12.4
INSTRUCTIONS TO BACKUP OUTLOOK EXPRESS AND MICROSOFT OUTLOOK ADDRESS BOOK
Note : Some of the folders might be hidden folders . To view hidden filesWindows XP i. ii. Click Start, and then click My Computer. On the Tools menu, click Folder Options.
iii. Click the View tab, and then click the Show hidden files and folder option. Windows 2000 i. ii. Double-click My Computer on your desktop. On the Tools menu, click Folder Options.
iii. Click the View tab, and then click the Show hidden files and folder option.
Backup below listed files: MICROSOFT OUTLOOK 2000 / 2003 / 2007 Personal Address Book (.pab) C:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Outlook\ *.pab Offline Address Books (.oab) drive:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Outlook\*oab
OUTLOOK EXPRESS Windows Address Book (.wab) C:\Documents and Settings\<user>\Application Data\Microsoft\Address Book
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VERSION: 1.0
12.5
INSTRUCTION TO POINT MICROSOFT OUTLOOK TO .PST FILES AND .PAB
Opening My Archive Files

1. 1. Click Click on on File File menu menu 2. 2. Go Go to to Open Open
3. 3. Click Click on on Outlook Outlook Data File Data File
4. 4. Open Open Outlook Outlook Data Data File File dialog dialog box box opens opens
5. 5. Search Search and and select select your your archive archive file file
6. 6. Click Click OK OK
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VERSION: 1.0
7. 7. The The archive archive folder folder is is displayed displayed in in Navigation Navigation pane pane
Renaming Archive Folders
1. 1. Right-click Right-click on on Archive Archive Folders Folders
2. 2. Click Click Properties Properties for for Archive Archive Folders Folders
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VERSION: 1.0
3. 3. Archive Archive Folders Folders Properties Properties dialog dialog box box opens opens
4. 4. Click Click Advanced Advanced
5. 5. Personal Personal Folders Folders dialog dialog box box opens opens
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VERSION: 1.0
6. 6. Change Change the the Name Name
7. 7. Click Click OK OK
8. Click OK to close Archive Folders Properties dialog box and the archive folder will be renamed as shown below
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VERSION: 1.0
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MH MAIL OUTLOOK 2003 INSTALLATION GUIDE

OUTLOOK 2003 Installation Guide PROJECT NAME: MH Mail

OUTLOOK 2003 Installation Guide PROJECT NAME: MH Email

OUTLOOK 2003 Installation Guide PROJECT NAME: MH Email

PREREQUISITES 0.1 Minimum System Requirements for Outlook 2003

OUTLOOK 2003 Installation Guide PROJECT NAME: MH Email

INSTRUCTION TO CHECK THE INTERNET EXPLORER VERSION

2. Click Help then click About Internet Explorer

OUTLOOK 2003 Installation Guide PROJECT NAME: MH Email

3. Below figure shows the Internet Explorer version Version : 6.0

OUTLOOK 2003 Installation Guide PROJECT NAME: MH Email

OUTLOOK 2003 Installation Guide PROJECT NAME: MH Email

OUTLOOK 2003 Installation Guide PROJECT NAME: MH Email

B. Microsoft Windows XP 1) Right click My Computer and then click Properties

OUTLOOK 2003 Installation Guide PROJECT NAME: MH Email

OUTLOOK 2003 Installation Guide PROJECT NAME: MH Email

INSTRUCTION TO CHECK THE OUTLOOK 2003 SERVICE PACK (SP)

2) Click Help than click About Microsoft Office Outlook

OUTLOOK 2003 Installation Guide PROJECT NAME: MH Email

GENERAL INSTRUCTIONS TO INSTALL MICROSOFT OUTLOOK 2003 (SP3)

OUTLOOK 2003 Installation Guide PROJECT NAME: MH Email

OUTLOOK 2003 Installation Guide PROJECT NAME: MH Email

Outlook 2003 INSTALLATION

OUTLOOK 2003 Installation Guide PROJECT NAME: MH Email

OUTLOOK 2003 Installation Guide PROJECT NAME: MH Email

2) A batch file Window will prompt saying that

OUTLOOK 2003 Installation Guide PROJECT NAME: MH Email

3) Microsoft Office Outlook 2003 Setup window open. Click Next.

4) Choose the option Complete Install and click Next

OUTLOOK 2003 Installation Guide PROJECT NAME: MH Email

6) Below figure shows the Installation Progress

OUTLOOK 2003 Installation Guide PROJECT NAME: MH Email

7) Click Finish to complete the installation.

OUTLOOK 2003 Installation Guide PROJECT NAME: MH Email

9) Restart the machine.

with their current user name and password as normal.

OUTLOOK 2003 Installation Guide PROJECT NAME: MH Email

Scenario B Upgrade Outlook 2000 to Outlook 2003 (SP3)

OUTLOOK 2003 Installation Guide PROJECT NAME: MH Email

2) A batch file Window will prompt saying that

4) Choose the option Upgrade and click Next

OUTLOOK 2003 Installation Guide PROJECT NAME: MH Email

5) IF there is a windows prompt you to choose to remove the previous version of

8) Below figure shows that the Installation Progress

10) Click Enter.

with their current user name and password as normal.

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Scenario C Upgrade Outlook 2003 to Outlook 2003 (SP3)

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2) A batch file Window will prompt saying that

with their current user name and password as normal.

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Outlook 2003 CONFIGURATION

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User currently NOT using any Outlook version

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MICROSOFT OUTLOOK 2003 (SP3) USER PROFILE CONFIGURATION INSTRUCTIONS

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Option B: Click Start then click Microsoft Office Outlook 2003

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Choose Microsoft Exchange Server, and click Next.

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