WHO

Citizen Of the City

WHAT
1. Apply for new Account. I. Fill all the fields in registration form. II. Must be produce Scan copy of Voter Id card. 2. Complain I. Make complain II. View Status of that complain III.See other user complain IV. 3. Blogs. I. Create blogs. II. Post in blogs III.View others' blogs 4. Bill payment I. Pay various Tax 5. Chat I. Chat with other Other Citizen II. Chat with Dept. authorized persons.

Don't need to apply for their account. Their account should be make by system admin. 2. Participating any discussion. 3. Create events. -----------------------------------------------------------------------------------------COMMISIONAR 1. Don't need to apply for their account. Their account should be make by system admin. 2. As they are the head of their dept they are they are the authorized person to see complain against their dept and Try to solve it as soon as possible.

NGOs

1.

3. --------------------------------------------------------------------------------------System Admin 1. They are technical person whose jobs are creating accounts, modify that account, delete account, deleting blogs. In one line we can that he / she is the person who maintain the web application.