What looks like rude teen behavior may simply be the process of teens moving through a normal stage of development characterized by impulsivity. So what is the appropriate response? I guests offer insight and guidance.




Lisa Medoff, Ph.D., is a developmental psychologist who specializes in adolescent mental health. Anna Post is the great-great-granddaughter of Emily Post, and a co-author of the Emily Post's Etiquette, 18th edition. Nicholas Provenzano is a high school English teacher. Susan M. Heim is an author and editor for the bestselling Chicken Soup for the Soul series.