The Small-Business Guide to Creating Your Employee Handbook
By Kimberley King and Elise Riddall
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About this ebook
Kimberley King
Kimberley King, BA, CHRP, began her career as a human resources generalist with an investment management company, before transitioning into human resources management with two of Canada’s major retailers. Several years and much experience in varied industries later, King’s ultimate goal is to help online businesses get off the ground.
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The Small-Business Guide to Creating Your Employee Handbook - Kimberley King
Introduction
Imagine that it’s 11:00 a.m. on a Tuesday and you’ve been in your office for two hours now. All of your employees are hard at work at their desks; at least you think they are. Lindsey seems to spend a lot of time on her Facebook account thinking you don’t notice, and Harold has just emailed you that he needs to take some time off for personal reasons and he wants to know if he can still get paid for those days. Not to mention that Sam hasn’t shown up for work yet, even though you thought it was an unspoken rule that everyone starts work at 9:00 a.m. sharp. Now what? You are focused on running your small business, but these people issues
are starting to interfere.
As your business grows, your employee base will likely grow, and so will the amount of human resource issues that can challenge, frustrate, delight, reward, and exasperate you. You are not a human resources expert or consultant, and your business is not yet at the scale where it needs an in-house human resources professional. And yet you can and will be presented with these obstacles and issues. So how do you begin to address them?
Creating an employee handbook is a great place to start! A handbook should tell new and existing employees what the basic laws are in Canada governing their pay, vacation, leaves, and health and safety issues. It should outline any policies that are specific to your company, and address policies that govern all workplaces such as harassment and discrimination policies. It is a document that will help guide your employees and provide valuable general information about your policies, programs, and expectations. Having fair and consistent policies and programs in one document ensures that both employees and managers are on the same page, and feel like they are being dealt with in a fair and consistent manner. In general, it will help you answer a lot of questions that your employees will have about their employment now, and in the future, and will allow everyone to be more productive at work.
1. How to Use This Guide to Create the Right Handbook for Your Company
Please note that this handbook will not work for everyone. Unionized employees and employees who work for federally regulated employers are governed by different rules and regulations, and this book was not written to encompass those areas; nor can this book be used in the United