The "How to" of Leadership and Management
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About this ebook
This book covers the essential aspect of the leadership and management functions
Chapter one – The golden rule
Chapter two – The principle of reciprocity
Chapter three – Currencies of exchange
Chapter four - Two types of management and two types of leadership
Chapter five – Operating in different management and leadership roles
Chapter six – Management and leadership styles
Chapter seven – The Directive style
Chapter eight – The Relational style
Chapter nine - The Visionary style
Chapter ten - The Democratic style
Chapter eleven - The Pacesetting style
Chapter twelve - The Coaching style
Chapter thirteen – Understanding your default styles
Chapter fourteen – Sharing management and leadership roles
Chapter fifteen - Building engagement
Management Training Australia
Management Training Australia conducts development programs for managers to assist in personal and organisational development. We use diagnostics and assessments, training workshops, planning sessions and coaching sessions to bring development to where it is most needed. Our training includes:Building leadership stylesCareer developmentChange managementChanging organisational cultureCreating and casting visionCoaching peopleDeveloping performanceDeveloping leadership attributesDeveloping thinking skillsEffective communicationEmotional intelligenceExcellent customer serviceFacilitating innovationIncreasing your influenceLifting workgroup climateManaging a teamMotivating peopleOrganisational communicationPersonality stylesProject managementPublic speakingStrategic planningStress managementTalent managementTeam developmentTime management
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The "How to" of Leadership and Management - Management Training Australia
Leadership and Management
Wayne Back
Management Training Australia
Copyright 2013 Management Training Australia
All rights reserved. Except for the fair dealing exceptions of the Copyright Act, e.g. for the purposes of study, research, criticism or review, no part of this book may be reproduced, stored in a retrieval system, communicated or transmitted in any form or by any means without prior written permission.
All inquiries about this book should be made to answers@mtaustralia.com
Information about keynote speaking, workshops and other resources, go to www.mtaustralia.com
Table of Contents
Chapter one – The golden rule
Chapter two – The principle of reciprocity
Chapter three – Currencies of exchange
Chapter four - Two types of management and two types of leadership
Chapter five – Operating in different management and leadership roles
Chapter six – Management and leadership styles
Chapter seven – The Directive style
Chapter eight – The Relational style
Chapter nine - The Visionary style
Chapter ten - The Democratic style
Chapter eleven - The Pacesetting style
Chapter twelve - The Coaching style
Chapter thirteen – Understanding your default styles
Chapter fourteen – Sharing management and leadership roles
Chapter fifteen - Building engagement
Chapter one – The golden rule
Leadership is influence - John C. Maxwell
John Maxwell’s statement clearly communicates the importance of building influence in a leader’s life. It is true that every time we influence someone, we are leading them in some way - to follow our vision, to imitate our actions or to become our friends.
We should commit ourselves to influence others. We should do this because it is potentially good for the organization and the individual. Our customers, team members, peers, supervisors, suppliers and every other stakeholder already have a number of other influencers whom we are competing with.
We want our team members to add discretionary effort, our customers to buy more, our suppliers to give us priority, our peers to provide resources and our supervisors to treat us favourably. All these people have their own list of priorities. We need to build our influence so that we are also in their priorities. Many managers focus on other people’s failure to follow rather than on their failure to influence and so excuse their ineffectiveness as an influencer.
I was raised to follow the Golden Rule, you know, treat people the way you wish to be treated. That's kind of the way I live my life. Maybe someone up there likes me for that. - Matt LeBlanc
Fulfilling a team management role means that we need to get things done through others. There are a number of ways that we can try to get people to do what we want them to do. We can threaten them, reward them, engage in the