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    Business Continuity: Playbook
    Business Continuity: Playbook
    Business Continuity: Playbook
    Ebook151 pages1 hour

    Business Continuity: Playbook

    By Bob Hayes and Kathleen Kotwica

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    About this ebook

    The Business Continuity playbook provides the background and tools to create, manage, and execute all facets of an organization’s business continuity program (BCP). Business continuity planning is an activity performed daily by organizations of all types and sizes to ensure that critical business functions are available before, during, and after a crisis.

    This playbook guides the security leader through the development, implementation, and maintenance of a successful BCP. The text begins with a detailed description of the concept and value of business continuity planning, transitioning into a step-by-step guide to building or enhancing a BCP. Its 14 appendices, which include sample forms, templates, and definitions, make it an invaluable resource for business continuity planning.

    The Business Continuity playbook is a part of Elsevier’s Security Executive Council Risk Management Portfolio, a collection of real world solutions and "how-to" guidelines that equip executives, practitioners, and educators with proven information for successful security and risk management programs.

    • Answers the unavoidable question, "What is the business value of a business continuity program?"
    • Breaks down a business continuity program into four major elements for better understanding and easier implementation
    • Includes 14 appendices that provide sample forms, templates, and definitions for immediate adaptation in any business setting
    LanguageEnglish
    PublisherElsevier Science
    Release dateApr 3, 2013
    ISBN9780124165649
    Business Continuity: Playbook
    Author

    Bob Hayes

    Bob Hayes has more than 25 years of experience developing security programs and providing security services for corporations, including eight years as the CSO at Georgia Pacific and nine years as security operations manager at 3M. His security experience spans the manufacturing, distribution, research and development, and consumer products industries as well as national critical infrastructure organizations. Additionally, he has more than 10 years of successful law enforcement and training experience in Florida and Michigan. Bob is a recognized innovator in the security field and was named as one of the “25 Most Influential People in the Security Industry” in 2007 by Security magazine. He is a frequent speaker at key industry events. He is a leading expert on security issues and has been quoted by such major media outlets as the Wall Street Journal and Forbes. Bob is currently the managing director of the Security Executive Council.

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      Book preview

      Business Continuity - Bob Hayes

      Business Continuity

      Playbook

      Edited by

      Dean Correia

      Vision and concept by

      Bob Hayes

      Collective knowledge strategy and execution by

      Kathleen Kotwica

      Table of Contents

      Cover image

      Title page

      Copyright

      Executive Summary

      What is a Playbook?

      Foreword

      What Is Business Continuity Planning, and Why Do I Need It?

      The Value of a Business Continuity Program and its Services

      Program Characteristics and Data

      How Does a Business Continuity Program Help My Business, and How Is It Managed?

      BCP Purpose, Principles, and Objective

      Management of the BCP

      How Do I Implement the Four Pillars of a Business Continuity Program?

      Pillar I: Assessment

      Pillar II: Preparedness

      Pillar III: Response

      Pillar IV: Recovery

      How Do I Maintain a Business Continuity Program in the Long Term?

      BCP Support and Annual Strategic Planning

      Appendix 1. Specific Job Descriptions and Salary Ranges

      A. Manager, Emergency Preparedness/Disaster Recovery

      B. Senior Emergency Preparedness Specialist IV

      C. Emergency Preparedness Specialist III

      Appendix 2. Advisory Committee Members

      Appendix 3. Corporate Contingency Planning Umbrella

      Appendix 4. Threat Risk Matrix and Heat Map

      Ratings Legend

      Appendix 5. Business Impact Analysis Template

      Appendix 6. CMT/IMT/LRT Member List

      Appendix 7. CMT, IMT, and LRT Member Roles and Responsibilities

      CMT Lead

      IMT Lead

      LRT Lead

      CMT, IMT, and LRT Member

      Subject-Matter Expert

      Specific IMT Member Roles and Responsibilities

      Human Resources

      Security

      Internal and External Communications

      Business Continuity

      Specific LRT Member Roles and Responsibilities

      Appendix 8. Crisis Management Meeting Locations and Contacts

      Appendix 9. CMT/IMT Meeting Agenda

      Meeting Ground Rules

      Meeting Agenda Part I

      Meeting Agenda Part II

      LRT Meeting Agenda

      Operations

      Human Resources

      Security

      Supply Chain

      Facilities

      Media/Marketing

      Communications

      Appendix 10. Critical Incident Decision Matrix

      Appendix 11. Critical Incident Individual Decision Matrix

      Appendix 12. Facility Property Assessment Checklist

      Appendix 13. Incident Report

      Appendix 14. Government Contacts

      References

      About Contributing Editor Dean Correia

      About the Authors

      About Elsevier’s Security Executive Council Risk Management Portfolio

      Industry Applicability Validation

      Copyright

      Elsevier

      The Boulevard, Langford Lane, Kidlington, Oxford, OX5 1GB, UK

      225 Wyman Street, Waltham, MA 02451, USA

      Copyright © 2013 The Security Executive Council. Published by Elsevier Inc

      Originally published by the Security Executive Council, 2007

      No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or any information storage and retrieval system, without permission in writing from the publisher. Details on how to seek permission, further information about the Publisher’s permissions policies and our arrangement with organizations such as the Copyright Clearance Center and the Copyright Licensing Agency, can be found at our website: www.elsevier.com/permissions.

      This book and the individual contributions contained in it are protected under copyright by the Publisher (other than as may be noted herein).

      Notices

      Knowledge and best practice in this field are constantly changing. As new research and experience broaden our understanding, changes in research methods, professional practices, or medical treatment may become necessary.

      Practitioners and researchers must always rely on their own experience and knowledge in evaluating and using any information, methods, compounds, or experiments described herein. In using such information or methods they should be mindful of their own safety and the safety of others, including parties for whom they have a professional responsibility.

      To the fullest extent of the law, neither the Publisher nor the authors, contributors, or editors, assume any liability for any injury and/or damage to persons or property as a matter of products liability, negligence or otherwise, or from any use or operation of any methods, products, instructions, or ideas contained in the material herein.

      British Library Cataloguing in Publication Data

      A catalogue record for this book is available from the British Library

      Library of Congress Cataloging-in-Publication Data

      A catalog record for this book is available from the Library of Congress

      ISBN: 978-0-12-411648-1

      For more publications in the Elsevier Risk Management and Security Collection, visit our website at store.elsevier.com/SecurityExecutiveCouncil

      Executive Summary

      The Business Continuity playbook provides a framework, tools, and checklists to create, manage, and execute all facets of an organization’s business continuity program (BCP). In this playbook, the authors and contributing editor guide the security leader

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