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  • Time Magazine International Edition

    For the newly jobless, relief is hard to find

    Apr 10, 2020 3 minutes
    By Alana Semuels
    PHOTOGRAPH BY PETER VAN AGTMAEL FOR TIME

    MMA CRAIG HAD BEEN A WAITRESS IN New York City for eight years when she found a dream gig singing at a private supper club in December and quit her restaurant job. But COVID-19 shut down the club on March 12. Since then, Craig says, she has been calling the New York State unemployment office, often more than 100 times a day, trying to apply for unemployment benefits. The few times she’s gotten through, she’s waited on hold—once for 2½ hours—only to be disconnected.

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