Rotman Management

Structured Anticipation: How to Anticipate Strategic Threats to Survival

AND THE WINNER IS…” said Warren Beatty as he handed the envelope to Faye Dunaway, “La La Land!” It was a moment that would define the Academy Awards ceremony in 2017, because the winner of the Best Picture award was not La La Land, but the breakthrough movie Moonlight. Instead of celebrating the achievement of an African American-centred film about discrimination along multiple dimensions, the Oscars had become a farce.

The scene was like a nightmare sequence, specifically for one firm: PricewaterhouseCoopers. For decades, its accountants had been charged with keeping the list of Oscar winners safe and secret, to be revealed at precisely the right moment. Every year, the two accountants given this important task were shown on television, purposely nerdy, purposely boring. Their job was to remain boring. The things that kept them up at night all involved getting too much attention.

When it was discovered that Beatty had the wrong envelope (somehow for Best Actress rather than Best Picture) thoughts of who was at fault immediately turned to PwC. This

You’re reading a preview, subscribe to read more.

More from Rotman Management

Rotman Management6 min readGender Studies
Q&A
We all want to accelerate progress within our organizations and in society at large. But Zuckerberg’s quote implies that a certain amount of wreckage is the necessary price we have to pay for inventing the future. We can either make progress or take
Rotman Management3 min read
Questions for: Erin Meyer, Author, The Culture Map
At one time, employees primarily collaborated with colleagues from their own country, but today, many are part of global networks connected with people scattered around the world. What are the implications? Most managers have little understanding of
Rotman Management6 min readSmall Business & Entrepreneurs
Q&A
Think about a start-up, but at scale. An archetypal tech start-up is an egalitarian band of people on a mission. It’s not terribly hierarchical — people do whatever needs to be done, but they’re all pointed in the same direction. They keep iterating

Related Books & Audiobooks