Towards Fragrance

Of
Quality in Education

Dheeraj Mehrotra
(National Awardee),
MS(Ed.Mgmt), MPhil(Ed.)

www.sixsigmaineducation.com
 Defining Quality Education
For Schools
Quality is the customers' (Parents & Students) perception of the value of
the suppliers' (School’s) work output.

One can not separate the process and the human factor, therefore I believe
that Quality, when built into a product, generates emotions and feelings
within those who have taken part in it's creation. When we ( Teachers )
have made something that one is proud of, when we the teachers have
produced a product ( Quality Student ) that who brings smiles to our
customers ( Parents ) then we assume we have achieved Quality.
Quality solution with a base of PDCA (Deming Cycle)
&
DMAIC (Six Sigma Approach)
 A Belief to disagree:
Kudos to Kapil Sibbal’s
initiatives to transform the
existing education
scenario in India with a
new and novel approach. .
it seems as if a NEW
MINISTRY has just been
formed in its INFANCY
to bring development to
the nation at large.
 The hype given by the print & mass media is surely
activating every student, parent as well as educationists
nerve in the country.

But it is imperative that all the EDUCATIONISTS of the

nation need to sit together to decide the framework and
come out with the final implementations.
 I believe there must be a guild to formulate these decisions
with involvement of PRIVATE SCHOOL Owners, Board
Representatives, International School Representatives who
are involved closely with the educational scenario of the
country. The TEACHERS of the nation in particular must be
involved in the decision making process.
 It would also be a good initiative to get all the NATIONAL TEACHER
AWARDEES to be consulted towards the formulation of the reforms and
they must be inculcated into the guild as respondents on a regular basis.

Department of both the PRIVATE and the PUBLIC authorities must involve
in setting up a common board to follow as an INITIAL work order.
INDIA is the only nation in the world with over 40
different education BOARDS present with variance in
order of syllabus and way of functioning .
 Lately it has been noticed that there is a great surge among
educationists to attend fun learning seminars, workshops and
conventions which unfortunately only end up into means for get
together more than anything else…what is actually required is
the practical execution of latest teaching techniques and
implementing them further.
 Quality for schools is not the
INFRASTRUCTURE but the love and the care
a child gets at school by the teachers with a
deep sense of QUALITY thought executed by
them
 Byrnes quote from the book
The Principal's Leadership
Counts! Launch a Baldrige-
Based Quality School.

“Deciding to enter into a quality process

in education is not because good things
are not happening but because of a
desire to have good things happen
regularly, consistently, and predictable
at every level of the school system.
Random acts of excellence have little
effect on the desired strategic results. “
Becky, an american educationist rightly quotes that
“If we truly want success for every student - "Excellence
for All" we must thoughtfully and thoroughly dig deep into
our current philosophy, instructional practices and methods.
We must use systems thinking to determine the current state
for all students: those who struggle, those who are
progressing as expected and those students who have
advanced skills. Many of you practicing quality in your
school have probably made the connection to the plan-do-
study-act cycle. Join us in future blog entries as we explore
the how-to of implementing a systematic and systemic
process for moving your school and your classroom to one of
excellence for all. “
 But being in India we have to adhere to certain
requirements of the Indian national system
irrespective of the examination system adopted
by them. Most of the international schools opt
for the I B Board or the (International
Baccalaureate) or the other examination systems
like the IGCSE and GCE examination systems.
We need to pack up this fragrance of education
and make it more fertile borrowing new
concepts to promote excellence with a
Difference!
 Values for WE the employees:
Honesty…. Speak truth without fearing the consequence.
Empathy…. Understand the view point of fellow workers with an open mind.
Integrity…Do not indulge in activities which jeopardize the organisation’s
interest.
Commitment…. Live and demonstrate full involvement in the work assigned.
Pursuit of Excellence… A strong desire to excel in everything that one does.
Edge… Take tough decisions based on available data and consistent with
organisation’s policies and interests.
Accountability…. Take the responsibility of ones action and conduct.
Organisational Citizenship… Be completely in sync with the organisational
changes and initiative from time to time.
Motivation… Motivate co-workers & subordinates to achieve business and
organisational goals.
Celebration… Always celebrate success & do not miss any opportunity to
congratulate and appreciate the good work done by co-workers and
subordinates.
Safety…. Environment friendly and risk free operation and practices.
What is more of demand and emergent requirement
is the Effective Communication and Enhancing
Creativity in Our Youth and Educators.

Who is going to do this,

When and How is a concern for all in
particular….??????
And let us all PONDER over for a solution.
ABOVE ALL WE MUST HAVE THE JOY OF
ASSOCIATION
 Thanks & Happy Educating…….

tqmhead@aol.com